Operations Management Job Design and Work Measurement Chapter

Operations Management Job Design and Work Measurement Chapter 10 Transparency Masters to accompany Heizer/Render – Principles of Operations Management, 5 e, and Operations Management, 7 e 10 -1 © 2004 by Prentice Hall, Inc. , Upper Saddle River, N. J. 07458

Outline ¨ GLOBAL COMPANY PROFILE: SOUTHWEST AIRLINES ¨ HUMAN RESOURCE STRATEGY FOR COMPETITIVE ADVANTAGE ¨ Constraints on Human Resource Strategy ¨ LABOR PLANNING Employment-Stability Policies ¨ Work Schedules ¨ Job Classifications and Work Rules ¨ Transparency Masters to accompany Heizer/Render – Principles of Operations Management, 5 e, and Operations Management, 7 e 10 -2 © 2004 by Prentice Hall, Inc. , Upper Saddle River, N. J. 07458

Outline - Continued ¨ JOB DESIGN ¨ Labor Specialization ¨ Job Expansion ¨ Psychological Components of Job Design ¨ Self-Directed Teams ¨ Motivation and Incentive Systems ¨ Ergonomics and Work Methods ¨ THE VISUAL WORKPLACE ¨ LABOR STANDARDS Transparency Masters to accompany Heizer/Render – Principles of Operations Management, 5 e, and Operations Management, 7 e 10 -3 © 2004 by Prentice Hall, Inc. , Upper Saddle River, N. J. 07458

Learning Objectives When you complete this chapter, you should be able to : Identify or Define: ¨ ¨ ¨ ¨ Job design Job specialization Job expansion Tools of methods analysis Ergonomics Labor standards Andon Transparency Masters to accompany Heizer/Render – Principles of Operations Management, 5 e, and Operations Management, 7 e 10 -4 © 2004 by Prentice Hall, Inc. , Upper Saddle River, N. J. 07458

Learning Objectives Continued When you complete this chapter, you should be able to : Describe or explain: Requirements of good job design ¨ The visual workplace ¨ Transparency Masters to accompany Heizer/Render – Principles of Operations Management, 5 e, and Operations Management, 7 e 10 -5 © 2004 by Prentice Hall, Inc. , Upper Saddle River, N. J. 07458