Operations Management for Competitive Advantage edition 11 Author

Operations Management for Competitive Advantage, edition 11, Author: Chase Richard, Jacobs Robert, Aquilano Nicholas

Outstanding Features For Student • Key terms highlighted in the chapter and their definitions • Video clips that illustrate the application of operations concepts in companies such as Honda, Disney, Ford, BP • Case study, exercise, recommended website • Solved problems as a models that can be reviewed prior to attempting problems • Excel spreadsheets for many of the solved problems For Lecturer • Overview, major points and teaching tips of the chapter • Answers to problems (both discussion questions and problems)

Chapter SECTION 1 Operations Strategy and Managing Change 1 Introduction to the Field 2 Operations Strategy and Competitiveness Technical Note 2: Linear Programming Using the Exel Solver 3 Project Management 4 Product Design Technical Note 4: Learning Curves SECTION 2 Process Selection and Design 5 Process Analysis Technical Note 5: Job Design and Work Measurement 6 Manufacturing Process Selection and Design Technical Note 6: Facility Layout 7 Service Process Selection and Design Technical Note 7: Waiting Line Management 8 Quality Management: Focus on Six Sigma Technical Note 8: Process Capability and Statistical Quality Control

Chapter SECTION 3 Supply Chain Design 10 Supply Chain Strategy 11 Strategic Capacity Management Technical Note 11: Facility Location 12 Lean Production SECTION 4 Planning and Controlling the Supply 13 Demand Management 14 Sales and Operations Planning 15 Inventory Control 16 Material Requirements Planning 17 Operations Scheduling Technical Note 12: Simulation 18 Synchronous Manufacturing and Theory of Constraints SUPPLEMENTS A Financial Analysis B Operations Technology