Opera Mini UIO Rizwan B Ahmed Irit Kristoffersen

Opera Mini UIO Rizwan B. Ahmed Irit Kristoffersen Tor Anders Dybing Tor Grønsund 9/30/2020 Opera Mini 1

Outline 9/30/2020 ¡ Introduction ¡ Methods ¡ Analysis ¡ Recommendations ¡ Conclusion & Further work ¡ Questions & Answers Opera Mini 2

Introduction 9/30/2020 Opera Mini 3

Problem description 9/30/2020 ¡ Focusing on the role Opera Mini may have shaping the Internet experience in developing countries ¡ Evaluating the current solution using different evaluation techniques ¡ Presenting proposals for improvements of the current solution (partly based on the evaluation) Opera Mini 4

Pakistan ¡ 6 th largest population in the world (165 million) ¡ 50 million use mobile phone ¡ 10. 5 million use Internet ¡ Use of mobile has increased 16566% up from 2000 to 2006 Approximately 100 mill mobile users in 2012 ¡ 9/30/2020 Opera Mini 5

Society and culture in Pakistan 9/30/2020 ¡ Noise and sound disturbance ¡ Social effects and technological changes ¡ Misuse of mobile communication ¡ Limited coverage ¡ Congested networks ¡ Familiarity and technical background ¡ Price (1, 54 NOK / 0, 20 EUR -/MB) Opera Mini 6

Methodology 9/30/2020 Opera Mini 7

User understanding 9/30/2020 ¡ Available technology and infrastructure ¡ Usability testing, interviews, focus groups and surveys ¡ Contextual environment ¡ Different cultures Opera Mini 8

Personas 9/30/2020 ¡ Alan Cooper introduced a new design tool in 1999. The method uses fictional persons which are described extensively. ¡ The Personas are a relatively new but powerful tool in the design world. ¡ It is especially used in the interface and web design for the recent years. Opera Mini 9

Scenarios 9/30/2020 ¡ Describes human activities or tasks in a story that allows exploration and discussion of contexts, needs and requirements ¡ Telling stories are a natural way for people to explain what they are doing or how to achieve something Opera Mini 10

Heuristic Evaluation 9/30/2020 ¡ A usability evaluation method for interfaces ¡ A small set of evaluators ¡ Judge its compliance with recognized usability principles (the ”heuristics”) Opera Mini 11

Usability testing 9/30/2020 ¡ Means for measuring the use of human-made objects ¡ Web-page, computer interface, device ¡ Observe people using objects in a realistic situation ¡ Make improvements based on feedback Opera Mini 12

Analysis 9/30/2020 Opera Mini 13

Abid Chaudry Kiosk owner, suburb of Islamabad 25 -years-old Married, 2 children Elementary school Comfortable using a mobile, and he is familiar with use of Mobile Internet Uses Mobile Internet occasionally for private purposes Has no PC "Have you heard the latest song form Bollywood? “ Abid spends most of his time at work ordering new products from suppliers, filling up products on the shelves, and serving customers. Abid is a big fan of Bollywood films and music. When there is little to do at work, he likes to surf on the mobile Internet, loading down music, sending music files and MMS to his friends and family. Key Attributes Hard working guy Interested in films and music from Bollywood Service minded Social, likes to meet and work people 9/30/2020 Opera Mini 14

Scenario 9/30/2020 Opera Mini 15

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Heuristic evaluation 9/30/2020 ¡ Four evaluators ¡ Jakob Nilsens’ 10 recommended heuristics ¡ Pages visited: l www. vg. no l www. gmail. com ¡ Rating 1 - 4 Opera Mini 21

Examples usability problem 9/30/2020 ¡ Feedback with some of the functionality in menus. For example when you add a bookmark you don’t get feedback that this was successful. ¡ Error messages don’t speak user language ¡ The shortcut menu is difficult to find ¡ Short navigation (e. g. www. vg. no) ¡ Rating: 2 - 3 Opera Mini 22

Usability test in Pakistan 9/30/2020 ¡ Evaluator was 24 year old pakistani male ¡ Advanced computer knowledge ¡ www. gmail. com ¡ Error messages, menu, symbolic manipulation Opera Mini 23

Examples of improvements 9/30/2020 ¡ Copy/paste function ¡ Help menu ¡ Shortcut menu ¡ Exit-button Opera Mini 24

Conclusion & discussion 9/30/2020 Opera Mini 25

Conclusion 9/30/2020 ¡ Challenges and opportunities ¡ Infrastructure, growth in users, cultural issues ¡ Improve the user experience Opera Mini 26

Further work 9/30/2020 ¡ Adress the market of younger people ¡ Eager to try new technology ¡ Communcation between opposite gender ¡ Social networks and web communities Opera Mini 27

Q&A 9/30/2020 Opera Mini 28