Open Closed Questions What Is A Closed Question
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Open & Closed Questions
What Is A Closed Question? �A closed question looks for specific facts and often only requires one word answer which can be yes or no. � “Did you finish your homework? ” � “What time did that happen? ” � “Are you going to buy a drink? ” � “Who won the football match? ”
Advantages Of Closed Questions… � Closed question are good for finding out specific information. � Can help make a decision quickly. � Can help gather more information.
Disadvantages Of Closed Questions… � Closed questions are not useful when dealing with emotional situations. � Not effective when you want the response to be expressive and communicate feelings. � Respondent may think their answers are irrelevant
What Is An Open Question? � An open question allows the respondent to develop their ideas without limiting responses or controlling responses. The questions often require more than one word answers. � “What do you think would happen if…? ” � “Sounds interesting. How does that work? ” � “How do you feel about that? ”
Advantages Of Open Questions � Sometimes you can help solve problems through open ended questions. � Respondents can include more information such as their feelings, attitudes and understanding so true feelings can be received. � Can obtain extra and detailed information.
Disadvantages Of Open Questions � Difficult to compare answers to questions. � Response rate to questions is lower because it takes a longer time to complete questions and questionnaires.
