ONLINE PAYMENT SYSTEMS Patty Sullivan MCOA pattymcoaonline com

ONLINE PAYMENT SYSTEMS Patty Sullivan, MCOA patty@mcoaonline. com 4/29/2020

CDC Guidance for the Collection of Payments: Encourage customers to use touchless payment options, when available. Minimize handling cash, and credit cards. When exchanging paper and coin money: o o o Do not touch your face afterward Ask customers to place cash on the counter rather than directly into your hand Place money directly on the counter when providing change back to customers.

• Biz As Usual- Cash/Checks OPTIONS • Online Payment Systems (as part of the registration process? )

A study of internet use among older persons in the US shows that IF they are connected for: If Seniors are Online product research (66%), purchase goods (47%), make travel reservations (41%), visit government Web sites (100%), and do online banking (20%).

Seniors pay fewer online bills and pay more bills via snail-mail, at 40 percent. This percentage is steadily declining – fewer payments by mail.

Possible Payment Options for COAs Check with town finance • Municipality Payment Systems • My Senior Center – integrated with registration • Zoom/Paypal Payment Systems

Town Payment Systems

XOOM/ PAYPAL What is Xoom and how does it work? • Xoom is a Pay. Pal service that provides worldwide money transfers. It allows consumers to send money, pay bills and reload mobile phones. • Fees vary by type of transaction

My Senior Center • Chris Hamilton • Automatic Payments Generated by Registration • Generic Charges • Donations

YOUR THOUGHTS ON ONLINE Jae Casella PAYMENT jcasella@northamptonma. go SYSTEMS? v

QUESTION S COMMENTS CONTACT: Patty@mcoaonline. com