Online Exit Interview Survey System with Weighted Responses
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On-line Exit Interview Survey System with Weighted Responses Broken Down by Desired Employee Demographic Groupings HR Specialty Products & Services Catalogue Executive Summary A No Frills Distillation of Vendor’s Marketing Collateral Thomas A Ference President & CEO Human Resources Mining & Distribution Co Locating, Validating and Accelerating HR Innovation Office: 219 -662 -0201 Cell: 630 -240 -2583 Fax: 219 -661 -0236 e-mail: tference@hrmdco. com Website: www. hrmdco. com
On-line Exit Interview Survey System • Most automated exit interview systems are quite simplistic in nature and thus provide lots of data but often little actionable information and solid knowledge about what’s going on in the organization. • This 10 minute on-line survey contains over 30 of the most common issues related to voluntary separations from service. • Respondents provide “Yes” or “No” answers and are given opportunities for write-in amplification on both select “yes” type answers and several employerdetermined questions and weight them accordingly.
On-line Exit Interview Survey System • The system auto- flags any past employee who uses troublesome language (e. g. “discrimination” or “harassment”) • Can be integrated with an HRIS system as desired • Automatic quarterly and/or ad hoc reports show the clear causes of turnover for desired groups thereby allowing the business to make appropriate adjustments and improve employee retention rates.
Employee Exit Survey Demographic Options Exit Survey demographic pick lists are developed to allow report segmentation as desired Department Location • • • Customizable • Support • Salary <1 year • Full to your • Professional • Hourly 1 -2 years Time organization • Management 3 -4 years • Part • Executive 5+ years Time • Operations Customer Service Sales Marketing Finance/Accounting Human Resources IT Products R&D Operations Other Level Pay Type Tenure Work Status
Exit Survey Questions q -30+ questions q -Resigning employee selects as many as applicable q -Employees must click “yes“ or ”no” on each one as though it’s a separate question
Weighting of Responses and Commentary -Employee weighs each decision factor -Employee designates 1 -3 factors for which to write additional comments
Exit Survey Reporting Process • Calculates the number of invites sent, surveys completed, calls made Analysis • Allows you to filter information based on various data fields (i. e. title, location, department, gender & level) to better analyze and understand why people are leaving the organization Comments • Anonymous comments posted by decision factor with the ability to export into excel Raw • Decision factors chosen with average weight across all surveys completed Individual Interview Sheet • PDF of resigning employees responses
Next Steps • This product/service is contained in the HR Specialty Products & Services Catalogue™ • Operational level details about this particular service provider can be obtained in conference with the vendor • The HR Mining &Distribution Co. is an independent and contracted representative of the vendor • Upon your request, we will arrange for an introduction that can range from a simple, quick conference call to a services overview / system demo • Tom Ference 219 -662 -0201 (Chicagoland area) or tference@hrmdco. com • Thank you for your potential interest in this fresh thinking
