on Peak Exhibitor Webinar Managing Your Housing Block

on. Peak Exhibitor Webinar Managing Your Housing Block Online Erica Maldonado Erica. Maldonado@on. Peak. com Colleen Rath Colleen. Rath@on. Peak. com Tuesday, October 10, 2017

Overview Ø HIMSS Housing Policies Ø Ø Ø No Name Deadline Deposit Policy Cancellation Policy Changes Deadline Group Acknowledgement Form Ø Housing Policies Q&A Ø Video Presentation: Group Tools Ø Group Tools Q&A

No Name Deadline Ø All names must be received on or before the no name deadline. Ø All rooms without names will be cancelled. Ø Names do not need to be finalized. Ø Name changes can be made with on. Peak through your hotel’s cut off date. Ø Please refer to your individual confirmations for that date

Deposit & Cancellation Policy Ø There is a full length of stay room and tax deposit per reservation. Ø Deposits can be charged to one company credit card, or to individual cards. Ø You may also send a check for your group deposit Ø All checks are due by January 9 th, 2018. Ø The card(s) on file as of January 30, 2018 will be charged by the hotel for the full night stay deposit. Ø This full length of stay deposit is non-refundable. Ø Reservation(s) may be cancelled until January 30, 2018 without penalty. Ø Any cancellations made after January 30 th will lose the full length of stay deposit.

Changes Deadline Ø You can manage your company’s room block changes online with on. Peak through your hotel’s cut off date. Ø Please refer to your individual confirmations for that date. Ø Online you will be able to change arrival/departure patterns, name assignments, and add or delete people in your room block based on availability. Ø After your hotel cut off date, all modifications to reservations can be made through the hotels directly.