OMNICHANNEL RETAIL SOLUTIONS OmniChannel and the New Generation

OMNI-CHANNEL RETAIL SOLUTIONS Omni-Channel and the New Generation Customer 13 -Jun-17 © ETP #1

OMNI-CHANNEL RETAIL SOLUTIONS 13 -Jun-17 © ETP #2

Gen Z still shops in store Though this generation grew up not knowing the world before cellular phones, smartphones, and other digital devices, the study found that … 67 percent of Generation Z shop in a bricks-and-mortar store most of the time with another 31 percent shopping in-store sometimes indicating that 98 percent of Gen Z shop in the store 13 -Jun-17 © ETP #3

The Digital Native 12% 23% 51% 14% 13 -Jun-17 Research in store, buy online Research online, buy in store Research online, buy online Research in store, buy in store © ETP #4

Retail Space Sq. Ft. Per Capita of Mall Space 60. 00 50. 00 40. 00 30. 00 20. 00 10. 00 - 13 -Jun-17 US Europe Japan Hong Kong South Korea Singapore Bangkok KL Manila Jakarta China India © ETP #5

ETP Omni-Channel Solution Click and Deliver Click and Collect Unified View of the Customer 13 -Jun-17 Endless Aisle Unified View of Inventory © ETP #6

Our Locations 13 -Jun-17 © ETP #7

Brands benefiting from the ETP Solution. 15, 000+ Stores, 14 Countries, 200+ Cities Working with over 500 global brands 13 -Jun-17 © ETP #8

OMNI-CHANNEL RETAIL SOLUTIONS Getting It Right In Omni-Channel Retail www. etpgroup. com 13 -Jun-17 © ETP #9