OMBUDSMAN OFFICE University of Utah Presentation for Faculty

OMBUDSMAN OFFICE University of Utah Presentation for Faculty Senate August 2018 Lauren Clark, RN, Ph. D, FAAN

OMBUDSMAN OFFICE Ombuds serve as a neutral, independent resource to discuss sensitive issues confidentially and informally. Ombuds can help individuals: • Unsure where to begin to address a problem • Unsure which policies or procedures relate to a situation • Who feel policies or procedures have been applied unfairly or inappropriately • Who have tried regular channels for resolving concern(s) and have been unsuccessful

CONGRATULATIONS Academic Senate helped create the ombudsman service Why? 2012 -13 grievance procedure needed overhauling, especially for career-line faculty. Academic Freedom & Faculty Rights Committee (SCAFFR, Policy 6010) and Consolidated Hearing Committee (SCHC, Policy 6 -010) Ombudsman Office created a “safe space” and resource clearinghouse Informal resolution as alternative to grievance

OMBUDSMAN OFFICE LOCATIONS Lauren Clark 801 -585 -6283 Health Sciences Education Building Jim Ruble 801. 585. 6283 Health Sciences Education Building Maureen L. Condic 801. 585. 3482 Marriott Library Health Sciences Main Campus

WHO USES OMBUDSMAN SERVICES? Faculty Staff Trainees Others

WHAT CAN THE OMBUDSMAN DO? Ombuds will: listen find information that might help figure out if another person/office on campus can help work with the visitor to develop solutions assist with conflict resolution & communication coaching Ombuds will not: investigate advocate or act as a judge force anyone to take an action participate in any formal proceeding serve as an office of legal notice Come with a problem, leave with a

FACULTY SENATE What does this mean for me as a senator? Refer colleagues

CONTACT US Main Campus Health Sciences Contact Maureen L. Condic, Ph. D To schedule an appointment with the Office Phone: 801. 585. 3482 Ombudsman, please complete Fax: 801. 581. 4233 the Visitor Intake Form or email: mlcondic@neuro. utah. edu facultyombudsman@hsc. utah. edu Office Locations: 1726 D Marriott Library 401 MREB http: //medicine. utah. edu/academicaffairs-faculty-dev/ombudsman/