Ole Miss Today an integrated campuswide announcement system

Ole Miss Today an integrated, campus-wide announcement system

Introductions �Robby Seitz Campus Webmaster �Kathy Gates Chief Information Officer

What do you need to say? �Get your tickets for the next show. �I'm cancelling class today. �Your grades are ready for viewing. �The system will be down for maintenance. �Training opportunities are coming up. �I need to meet with my advisees. �Come to the volleyball game tonight. �Staff Council wants your input. �Streets are closed due to construction.

E-mail to Groups - Strengths �Targets announcements to segments of the university community �Tracks current mailing addresses �Used daily by departments, organizations, faculty, advisors, and others (if not exactly 'beloved, ' then at least 'entrenched')

E-mail to Groups - Weaknesses �Text-only messages, no formatting �No attachments �Immediate delivery only �Messages delivered all day long �Message sent one time only �Messages could be blocked or deleted with no retrieval possible. �Messages can only be sent, well, …as e-mail.

Twelve years is a long time… �More powerful servers with greater capacity �Leveraging of data is more flexible thanks to SAP and Web tools �Higher expectations for technology �New avenues of communication �Changing attitudes about e-mail and spam

Ole Miss Today � Message formatting � HTML formatted piece � Attachments (pdf, ics) � Scheduled delivery � Adjustable message lifetime � Most announcements delivered in single message � Messages available in my. Ole. Miss � Message acknowledgement, if necessary

The big picture � Ole Miss Today - one e-mail per day with summaries of your specific announcements � OMT: Extra - one e-mail at lunchtime with any new announcements � OMT: Express - immediate e-mail announcements (limited use) � OMT in my. Ole. Miss - view your announcements upon login � Bulletin Board (future development) - announcements can appear on UM homepage � OMT text messages - will pilot only with instructors at first

About text messaging… �Students view their mobile phones as more personal than e-mail. �Willing to accept emergency messages or those from their instructors. �Text messaging involves charges.

More targetable groups � Gender, zip code, campus � Student classification, program of study � Department affiliation � EEO categories, employed students, etc. � Roles in my. Ole. Miss � Your students, your advisees � Your department's students � Employee/instructor now or future � Building mayors � Recursive department/organization selection

Instructions Log into my. Ole. Miss and locate the application: Employee/Faculty/Administrator Tools & Resources Ole Miss Today Administration

Instructions Decide the type of group to address… 1. Select format 2. Enter message or upload file 3. Choose recipients 4. Set options 5. Review message 6. Submit message

Additional features �Manage and review your messages. �See others who also use the accounts you use. �Submit 'photo of the day' for daily OMT.

Authorizations � General OMT announcements and attachments administrators, deans, chairs, and appointees (the usual suspects) � OMT Express announcements limited use for immediate messages � HTML upload training required – not particularly easy even for experienced webmasters � Acknowledgement requests IT testing, then case-by-case basis (useful for RSVPs? ) � Text messages very restricted – piloting with instructors

Authorizations With 31 message types, who gets which ones? • • • Academics Advising Bursar Campus Event Campus News Campus Recreation Chancellor Class News Dean of Students Emergency Financial Aid • • • FTDC Green Initiative Human Resources Invitation IT Alert IT Helpdesk IT Training Memo Outreach Physical Plant UPD • • • Provost Registrar Reminder Research SAP Student Health Study Abroad UM Sports Weather

Timeline �Retire E-mail to Groups Wednesday, Sept. 15 �Enable Ole Miss Today Friday, Sept. 17 �Deliver Ole Miss Today Monday, Sept. 20

Ole Miss Today … tomorrow, the world!