3. 1 Word Processing Software software designed for use primarily in creating documents containing paragraph data, such as letters and reports. MS Word, Word. Perfect, Word. Star, . .
Some Special Features Commonly Found Macros: stored and automated task Help: on-screen assistance äMenu-driven äContext sensitive äWizard Smart icons: on-screen picture for specific functions
3. 2 Spreadsheet Software software designed primarily for numeric activities and containing vertical columns and horizontal rows into which data is entered. MS Excel, Lotus 1 -2 -3, Visi. Calc
3. 3 Database Software software designed primarily for use with various types of data that need to be linked in a various ways at different times MS Access, Fox. Pro, Oracle, . . .
3. 4 Graphics Software software with a capability of creating many types of charts or pictorial displays Harvard Graphics, Photo. Shop, Power. Point
3. 5 Desktop Publishing Software software with capability of creating high-quality, professional-looking documents.
4. Evaluation of OA Software Applications and features needed Compatibility with current hardware and software Provisions for user assistance Cost versus benefits Licensing options