OEI Goals Significantly increase CCC student transfer to

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OEI Goals • Significantly increase CCC student transfer to 4 -year institutions • Increase

OEI Goals • Significantly increase CCC student transfer to 4 -year institutions • Increase student completion through system collaboration in providing access to quality online courses and support services for students, faculty, and colleges • Create economies of scale in resource and technology acquisition

Completion by…. 1. Keeping students in the seats we have. ----- Prepared students -----

Completion by…. 1. Keeping students in the seats we have. ----- Prepared students ----- Prepared faculty ----- Quality course design and content resources 2. Providing resources to colleges to allow for the addition of quality online courses 3. Providing students with opportunities to take classes when and where they need them

Student Access & Completion • Increase online course quality – Support course design standards

Student Access & Completion • Increase online course quality – Support course design standards – professional development for faculty – Provide online resources and tools (part of a larger learning ecosystem)

Student Access & Completion • Just-in-time success resources – Embed basic skills support inside

Student Access & Completion • Just-in-time success resources – Embed basic skills support inside college level courses – Explore strategies to close the online achievement gap – Online tool for students to easily locate credit for prior learning opportunities – Support and promote Open Educational Resources (OER)

Governance Structure

Governance Structure

24 OEI Consortium Colleges • • • Antelope Valley Barstow Butte Cabrillo Coastline College

24 OEI Consortium Colleges • • • Antelope Valley Barstow Butte Cabrillo Coastline College of the Canyons Columbia Foothill Fresno City Hartnell Imperial Valley Lake Tahoe • • • Mira Costa Monterey Peninsula Mt. San Antonio Mt. San Jacinto Ohlone Pierce Rio Hondo Saddleback Shasta Ventura Victor Valley West Los Angeles

There are three levels of opportunity for participation in the OEI.

There are three levels of opportunity for participation in the OEI.

Resource Development Faculty Resources • • Course Design Standards* Professional Development – Applying the

Resource Development Faculty Resources • • Course Design Standards* Professional Development – Applying the Course Design Rubric# – Canvas Online Course# • Self Paced • Facilitate • Train-the-Trainer – Online Standards and Practices# • 12 weeks facilitated for new online teachers • Modular self-paced and facilitated for those needing some support • Guidance – Course Review Process* – Instructional Designers# – Accessibility Support# – Effective Practices – Resources# Guidelines for use of publisher materials# Student Success Resources • • • Tutoring* Student Readiness* – Accessible to 508* – Accessible to WCAG 2. 0 (ready 6/2016) – Online Support Resources Just-In-Time-Help* – Additional Resources (ready 5/2016)~ – List of Resource* – Embedded Basic Skills Guide* Proctoring# – Digital/ Proctorio# – Campus’ Network (Coming 6/2016)~ Counseling# – Network# – Platform# – Professional Development Course (Coming 5/2016)~ Maroon*=2014 -2015…. Blue#=2015 -present Black~=In Production Technology Tools • • Canvas* – 24/7 Help Desk* – 65 Colleges with Submitted Application# – Faculty Resources are Available# Student# Exchange* – Formerly Course Exchange* – Developed Business Processes# – Developed work flow# – Developed~ Mechanism-MVP Coming 8/2016~ – Launch with 8 Pilots~ • Set up in progress~ • Fall 2016~

Common Course Management System - Canvas • Canvas

Common Course Management System - Canvas • Canvas

OEI Purchase of Canvas • • X colleges have declared intent to migrate; Some

OEI Purchase of Canvas • • X colleges have declared intent to migrate; Some important items to note – OEI is currently paying 100% cost until 2018 -19 when it will either continue at 100% or drop to OEI paying 2/3 of the cost via ongoing grant funding. – If OEI pays, colleges may choose to have more than one CMS only if they pay the OEI contracted price for Canvas, otherwise colleges have some migration time but must use Canvas as sole CMS. – 24/7 Help desk for Canvas is included – Migration resources are available. – Faculty Resources are available, too.

http: //CCCOnline. Ed. org

http: //CCCOnline. Ed. org

EXCHANGE COURSE REVIEW

EXCHANGE COURSE REVIEW

Online Course Exchange • Simply put: Enhanced access for students to get a course

Online Course Exchange • Simply put: Enhanced access for students to get a course needed for completion from another college in the consortium that they cannot get at their home college, without a lot of hassle.

Implications of the Exchange… • Access to “hard to get” courses needed to graduate

Implications of the Exchange… • Access to “hard to get” courses needed to graduate or transfer • Exchange courses seamlessly articulate between colleges (specified C-ID, ADT courses) • Examples of streamlined processes for students: – Streamlined application and registration processes – Financial aid combined across colleges in the Exchange – Course status and transcript data shared back to home college (credit toward degree or transfer goal) • Students and faculty use a Common Course Management System (Canvas)

Professional Development Helping Faculty to: • Apply Best Practices in Online Course Design and

Professional Development Helping Faculty to: • Apply Best Practices in Online Course Design and Accessibility • Utilize Online Tools for Student Success • Get the Most from Canvas

Online Course Design & Accessibility • Course Design Rubric – Practices that aid student

Online Course Design & Accessibility • Course Design Rubric – Practices that aid student retention and success. – Assists colleges with accreditation standards. • Accessibility Activities: Oct 2016 • Rubric Revisions: Nov 2016 • Revised Review Process: Jan 2017 “I'm happy to be part of the OEI! The review process was the best professional development opp I've had as an online instructor. ”

Tools for Student Success • Goal: To work with colleges to support and augment

Tools for Student Success • Goal: To work with colleges to support and augment local training for… – Online Learning Readiness – Online Tutoring – Academic Integrity Tools “The comparison of resourced online to non-resourced online is incredibly important. ”

Professional Development • 4 -week Introduction to Teaching with Canvas • Free to faculty

Professional Development • 4 -week Introduction to Teaching with Canvas • Free to faculty at OEI pilot colleges and colleges that have committed to Canvas • Self-paced version available NOW • “Train-the-trainer” events held • Creative Commons version available • • Canvas Faculty Support Calls Instructional Design help from @ONE CCC Community in Canvas Subscription Training Available

Accessibility • Courses in the Exchange must be fully compliant for students with disabilities

Accessibility • Courses in the Exchange must be fully compliant for students with disabilities • Standard: WCAG 2. 0 AA • Recently hired accessibility specialists to support faculty • Pilot: Ally accessibility tool

The Exchange Looking Ahead • Mechanism for colleges to make courses available to students

The Exchange Looking Ahead • Mechanism for colleges to make courses available to students that they can’t offer every semester • Expand access to degrees through joint programs, where a student’s home college has most of the courses needed to offer a degree but lacks a few • Help colleges balance access to courses online if we ever find ourselves turning students away again • Collaborative program offerings between colleges

Fall ‘ 16 Spring ‘ 17 Fall ‘ 17 Additional Courses (Fall 2017; e.

Fall ‘ 16 Spring ‘ 17 Fall ‘ 17 Additional Courses (Fall 2017; e. g. , CSU GE Pattern) Fall ‘ 18 Spring ‘ 19 Additional Colleges Join Consortium Exchange Pilot Ends Initial 17 C-ID ADT Pilot Courses First 8 colleges (courses live) (Priority Registration live) Spring ‘ 18 All 24 pilot colleges (Courses live) Exchange Expansion EXCHANGE SCALING: OVERVIEW

EXCHANGE IMPLEMENTATION IN-DEPTH

EXCHANGE IMPLEMENTATION IN-DEPTH

Exchange Application ● College Adaptor - Currently being implemented at 8 FL Colleges ●

Exchange Application ● College Adaptor - Currently being implemented at 8 FL Colleges ● Student Portal - In Development ● Admin Portal - 90% Complete Admin Portal Student Portal College Adaptor People. Soft Banner Colleague

College Adaptor People. Soft Banner Colleague ● SIS Communication ○ People. Soft ○ Banner

College Adaptor People. Soft Banner Colleague ● SIS Communication ○ People. Soft ○ Banner ○ Colleague ○ Work Day ○ Custom SIS? ● Expansion to Other Services

Admin Portal ● Provide Custom Messaging ○ Home College ○ Teaching College ● Manage

Admin Portal ● Provide Custom Messaging ○ Home College ○ Teaching College ● Manage Exchange Courses ○ Terms ○ Sections ○ Seats ● Access Reporting ○ Financial Aid ○ Enrollments

● Student Facing Screens ● Checks for Eligibility ● Deliver Messaging ○ Home College

● Student Facing Screens ● Checks for Eligibility ● Deliver Messaging ○ Home College ○ Teaching College ● Registration Workflow ○ Application ○ Pre-req’s ○ Payment Student Portal

PROJECT EVALUTION AND DATA ACCESS (RP GROUP)

PROJECT EVALUTION AND DATA ACCESS (RP GROUP)

Goals of the Evaluation • • Demonstrate whether OEI is having the desired outcomes

Goals of the Evaluation • • Demonstrate whether OEI is having the desired outcomes Provide formative feedback to the OEI project team to inform continuous improvement efforts Identify successes and areas that can improved to support successful statewide implementation Communicate OEI’s value both internally and externally OEI Implementation Spring 2016 Site Visits 39

Evaluation • Survey research for tutoring, readiness modules – online course preparation, course review

Evaluation • Survey research for tutoring, readiness modules – online course preparation, course review process, and Canvas • In the hopper are evaluations of the Exchange, Counseling Network, and Academic Integrity tools that include Proctoring and Plagiarism detection tool OEI Implementation Spring 2016 Site Visits 40

College Support • Surveys to collect feedback of OEI products and services from faculty

College Support • Surveys to collect feedback of OEI products and services from faculty and students • Collection of student level records every term for survey matches to look at impact OEI Implementation Spring 2016 Site Visits 41

Questions? OEI Implementation Spring 2016 Site Visits 42

Questions? OEI Implementation Spring 2016 Site Visits 42

Thank you! 43

Thank you! 43

ONLINE SERVICES OVERVIEW

ONLINE SERVICES OVERVIEW

Online Learning Support Professional Development & Course Design Rubric Online Readiness (Quest Program) Recommended

Online Learning Support Professional Development & Course Design Rubric Online Readiness (Quest Program) Recommended Library Services Online Test Proctoring Plagiarism Deetection Online Counseling Network & Platform Common Course Management System Embedded Support for Underperforming Students Accessibility Support & Universal Design Online Tutoring 24 x 7 & Platform

Resource Updates • Online Student Readiness: – No cost online student readiness modules now

Resource Updates • Online Student Readiness: – No cost online student readiness modules now available to all colleges – Readiness modules combined with Smarter Measure Assessment employed at pilot colleges

Online Learner Readiness Tutorials • “Quest for Online Success” • No cost online student

Online Learner Readiness Tutorials • “Quest for Online Success” • No cost online student readiness tutorials are now available to all 113 CCCs • Can be easily embedded within a course, or linked to from anywhere • Hosted by TTIP South • http: //apps. 3 cmediasolutions. org/oei/ … • 13 tutorials • • 1 -6 focus on skill development for students new to online Remaining modules designed for more experienced online students

ONLINE EQUITY GOALS • Decrease success rate gaps in online courses • Identify strategies

ONLINE EQUITY GOALS • Decrease success rate gaps in online courses • Identify strategies to address inequities

Online Library Resources • Workgroup established to identify areas for system-wide coordination for online

Online Library Resources • Workgroup established to identify areas for system-wide coordination for online library services/resources • Partnership with Council of Chief Librarians, Academic Senate • Identify best practices for CCC libraries in serving online students • Evaluate various technologies and options for networking librarians across colleges (e. g. , reference, information competency resources, student portfolios, etc. )

Resource Updates • Academic Integrity: – Plagiarism detection • Pilot with Veri. Cite •

Resource Updates • Academic Integrity: – Plagiarism detection • Pilot with Veri. Cite • Negotiated rate for all colleges – Proctoring • Online solution – now available – Proctorio • Systemwide network of proctoring sites in development

Automated remote proctoring – Works within Canvas – Browser lockdown options – Documents Student

Automated remote proctoring – Works within Canvas – Browser lockdown options – Documents Student ID authentication (plus additional metadata) – Dynamic range of variables and behavior settings that can be tracked as “suspicious behaviors” or exam abnormalities – Computer-based abnormalities – Environmental abnormalities – Technical abnormalities – Compare data across student attempts (e. g. , identify possible exam collusion) – Flexible settings allow faculty to customize the student experience and security levels

Online Tutoring Capabilities Tutoring: – Students can • Meet with a live tutor (up

Online Tutoring Capabilities Tutoring: – Students can • Meet with a live tutor (up to 24/7, depending on subject) • Use “Question and Answer Center” 24/7 (asynchronous tutoring) • Essay or paper review 24/7 via “Paper Center” • Service funded for pilot colleges; Reduced cost for nonpilot colleges

Online Tutoring Platform • World. Wide. Whiteboard – license for any CCC to use

Online Tutoring Platform • World. Wide. Whiteboard – license for any CCC to use w/local tutors – Longer term goal is to develop a CCC online tutoring consortium built upon the WWWB platform – Currently working with ACTLA (Association of Colleges for Tutoring and Learning Assistance) to determine level of interest and feasibility

Online counseling Platform • CC is an online meeting and collaboration platform designed specifically

Online counseling Platform • CC is an online meeting and collaboration platform designed specifically for online counseling. • Synchronous online career, personal and educational counseling appointments • Online academic advising appointments • Online drop in / walk in sessions • System-wide agreement for reduced cost to all 113 CCCs

Supporting Online Counseling – Network Structure and Approach • Partner with community colleges to

Supporting Online Counseling – Network Structure and Approach • Partner with community colleges to establish a uniform approach • Create a community of online counselors trained in working with online students utilizing the same platform – Professional Development and Standards • Develop and deliver professional development training and materials • Align to the National Board of Certified Counselors standards for distance counseling professionals