October 30 2001 Tuesday October 30 2001 Copyright

INTERNET RADIO: THE NEW PORTAL by Barbara E. Mc. Mullen Director of the Center for E-Business Marist College TRACK 7: INFRASTRUCTURE/NETWORKING/SECURITY Tuesday, October 30, 2001 8: 10 am – 9: 00 am Room 209 2

A presentation for Educause 2001 Copyright notice…. Copyright Barbara E. Mc. Mullen, 2001. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author. October 30, 2001 Copyright 2001 Center for E-Business 3

A presentation for Educause 2001 From proposal to now…. . the changing climate…. . highs and lows • • • Proposal deadline – Feb 16, 2001 New Bush administration seeks its legs Aftermath of the collapse of the dot com phenomenon – no immediate future for entertainment on the Internet – Napster bad boy slapped down California electricity crisis takes front page Emergence of Compaq’s Windows CE on the Compaq i. PAQ, movies stream in NYC with Richochet Economic downturn continues US in last place with wireless deployments Metricom’s Richochet network goes under (128 Kbps wireless connection with Novatel’s Merlin modem on a pocket PC) Predictions of an era of Internet mass victimization crimes Court halts Microsoft breakup; Bertelsmann manager becomes Napster’s new CEO Do. Co. Mo – pricing by amount of data transfered over the network – a model that supports download, not streaming October 30, 2001 Copyright 2001 Center for E-Business 4

A presentation for Educause 2001 From proposal to now…. . the changing climate…. . highs and lows • • • • IBM succeeds with Linux on an S/390 mainframe with virtual servers – major contract with NYSE/SIAC NSF to fund supercomputer – grid computing becomes the new buzz word – the SETI model extended HP acquires Compaq (Compaq i. PAQ becomes HP i. PAQ) September 11, 2001 -- WTC and aftermath Exodus declares Chapter 11 (dot com customers continue to decline and Linux/390’s virtual servers suggest a new more scalable model) Teetering on recession Video conferencing to the rescue MPEG-4 is the talk of the town Renewed demands for pervasive computing and broadband October 7, 2001 – war begins Anthrax – the continuing attack on America and technology in Florida, New York, and Reno – BTW, what is going on in Florida? ? Recession concerns abate as market returns to pre-Sept. 11 levels The “New Economy” is dead 5

A presentation for Educause 2001 Agenda MARIST COLLEGE • Who we are • Commitment to technology • A unique partnership with IBM • Innovation at Marist • Streaming media at Marist CENTER FOR E-BUSINESS AT MARIST • ASmall. Footprint – an innovation in communication • Marist/IBM Joint Study • Working together • Contact us October 30, 2001 Copyright 2001 Center for E-Business 6

A presentation for Educause 2001 Who We Are The Marist profile • • Founded in 1946 A liberal arts college with an emphasis on teaching and learning 150 acres of riverfront campus 3, 600 full-time undergraduate students 600 adult continuing education students 27 bachelor’s degree programs Graduate degrees in eight fields including MBA, MPA, Psychology, Computer Science, and Information Services • Pre-med and pre-law programs • Study abroad in 10 countries and internship programs in seven of these countries October 30, 2001 Copyright 2001 Center for E-Business 7

A presentation for Educause 2001 Who We Are A nationally recognized regional college • Top tier of colleges in northern U. S. (U. S. News & World Report) • Rated “highly selective” by TIME/The Princeton Review • Listed in Yahoo’s 100 most wired colleges and universities (2001) • Listed in Barron’s Best Buys in College Education • Listed on the honor roll of The Templeton Guide for Colleges that Encourage Character Development • 6, 200 applications for 850 available seats in last year’s freshman class October 30, 2001 Copyright 2001 Center for E-Business 8

A presentation for Educause 2001 A Commitment to Technology • Information Technology is emphasized in Marist College Mission Statement and Strategic Plan • First college to appoint VP for Information Services responsible for all communication and information technologies (1987) • One of the first colleges to have a fully networked campus including faculty offices, residence hall rooms, classrooms, labs, library and administrative offices • Recognized in 1995 By CAUSE for Excellence in Campus Networking (other recipients: Cornell, Duquesne, Stanford) October 30, 2001 Copyright 2001 Center for E-Business 9

A presentation for Educause 2001 A Unique Partnership with IBM Marist has always operated in a total IBM environment • • • 1978 – IBM 1401 1979 – IBM S/370 installed 1983 – Pilot study with IBM Thomas J. Watson Research Center (Epistle project using computers to write/re-write student papers on a 4341 IBM Mainframe) 1984 – First gift from IBM: 4341 Mainframe and software 1988 – Joint Study I – Use of large system by a small customer 1994 – Joint Study I – Automated student telephone directory (direct talk 2) 1994 – Marist College World Wide Web, served off S/390 1995 – Joint Study II Phase 1 – MERIT (electronic reserve room) 1997 – Joint Study II Phase 2 - Development of digital library & integration of Learning. Space 1999 – Joint Study II Phase 3 – Development of Knowledge Management 2000/2001 -- Joint Study III – eserver z. Series G 5 with Linux and streaming media research and development October 30, 2001 Copyright 2001 Center for E-Business 10

A presentation for Educause 2001 A Unique Partnership with IBM Current technology infrastructure • ATM backbone network • S/390 is central to campus network and computing integration • Number of networked PCs: faculty (215), students (1632) and staff (320) • 415 networked PCs located in labs and in 20 multimedia classrooms • Student residence halls networked for easy access to resources world-wide • Library has 205 workstations, four multimedia classrooms, and over 400 network ports for student laptops. October 30, 2001 Copyright 2001 Center for E-Business 11

A presentation for Educause 2001 A Unique Partnership with IBM Development and maintenance of web pages for IBM • S/390 Home page (Internet and Intranet) • Network Computing intranet Home page • Career Fitness Center and Exec Club • Network Computers (NC Group) • Partners in Development & Internal Communications • Women in Technology & Think Technical • Lotus Notes database development for IBM Academy of Technology October 30, 2001 Copyright 2001 Center for E-Business 12

A presentation for Educause 2001 Innovation at Marist Center for Applied Technology (C. A. T. ) • Endeavor to bridge the gap between academia and the business community by sharing technology and resources. • A new kind of relationship between business and education • E-Commerce and Internet Web Development • Student and faculty driven technology projects • Partnering with over twenty profit and non-profit businesses (working with seven IBM groups) – www. academic. marist. edu/flash/movie. swf October 30, 2001 Copyright 2001 Center for E-Business 13

A presentation for Educause 2001 Innovation at Marist Digital library • Archival collection of digital information in multiple formats (video, audio, animation, images and text) which runs on IBM S/390 FDR presidential library • Electronic archives of primary source material and documents • Database for scholars and researchers • Collaboration by Marist College, IBM and FDR Library • Accessible through the World Wide Web and the White House Web site – www. fdrlibrary. marist. edu October 30, 2001 Copyright 2001 Center for E-Business 14

A presentation for Educause 2001 Innovation at Marist Institute for Public Opinion (MIPO) The Marist Poll • Survey research center founded in 1978 • Provides educational opportunities for students and information on elections, policy issues and human interest topics for the public • Uses state-of-the-art survey technology to measure public opinion in New York and nationwide • Provides accurate survey data and rapid communication of survey results October 30, 2001 Copyright 2001 Center for E-Business 15

A presentation for Educause 2001 Innovation at Marist Live streaming video project – International Radio and Television Society, IBM, and Marist, 1998 • Student developed, using IBM Bamba technology • Streamed video and audio live from the Waldorf Astoria • Viewable to 3, 500 users on the World Wide Web • Used multiple IBM servers in Poughkeepsie, NY and Chamburgh, IL – www. academic. marist. edu/commarts/irts. html October 30, 2001 Copyright 2001 Center for E-Business 16

A presentation for Educause 2001 Streaming Media at Marist A major initiative • • • Started with the FDR digital library Launched with an IBM collaboration to run Linux on IBM’s high capacity server, eserver z. Series (previously known as S/390), with streaming media Supported by NY State grants for Linux R&D and the Center for EBusiness Tested and promoted by The E-Commerce Radio Program from Marist College Consolidation into the Marist Institute for Public Opinion (MIPO) with scientific Internet research for ad testing, brand management, concept testing, consumer attitudes, pricing, target markets and market segmentation, commercial testing, product and package design using streaming media Life cycle includes new radio studio facilities for Marist College Internet radio (WMCR) and further integration of streaming media into the curriculum of the School of Communication and the Arts October 30, 2001 Copyright 2001 Center for E-Business 17

A presentation for Educause 2001 Streaming Media at Marist College Internet Radio (WMCR) • Deployed on Linux/390 with Icecast • The internet audio stream is created with Ice. Cast, an open source streaming server based on the popular MP 3 audio compression algorithm, which can be listened to through a wide variety of players such as Win. Amp, Real. Player, Windows Media Player, Sonique, and XMMS. http: //www. marist. edu/wmcr/ October 30, 2001 Copyright 2001 Center for E-Business 18

A presentation for Educause 2001 The Center for E-Business at Marist College, partially supported by a grant from New York State, was established to assist New York State businesses participate in the benefits of the new technologies for doing business and commerce electronically. – Industry focus: Internet Radio – Technology focus: Linux • A Marist College Goal: Determine business models for new revenue streams for the college that use our established technology advantage (President’s Committee on Business Ventures) October 30, 2001 Copyright 2001 Center for E-Business 19

A presentation for Educause 2001 The Center for E-Business at Marist Overall Strategy • Learn – learn about streaming media as an emerging technology • The E-Commerce Radio Program from Marist College • Streaming media hosting, consulting, development • Build – build a new way……. • ASmall. Footprint • Joint Study with IBM and patent proposal pending • Consolidate – go to market October 30, 2001 Copyright 2001 Center for E-Business 20

A presentation for Educause 2001 The Center for E-Business at Marist Learn The Marketplace • Entertainment industry • The enterprise – Music – Videos and movies – Other applications WMCR – Marist College Radio October 30, 2001 – Corporate communications – E-learning/training – Compliance – Other applications Copyright 2001 Center for E-Business 21

A presentation for Educause 2001 The Center for E-Business at Marist Learn • Develop a streaming media application – That is small and simple – Can be used in both the entertainment and enterprise marketplaces – Uses audio as the driving media – Is capable of video and other media – Could be taken to the marketplace rapidly – Could prove a concept – Could evolve to new emerging technologies such as wireless applications October 30, 2001 Copyright 2001 Center for E-Business 22

A presentation for Educause 2001 The Center for E-Business at Marist Learn • Deploy to the enterprise – We understand this market – Entry is easier than the entertainment space – To gain an understanding of how new media can support business processes – To acquire funds to continue development • Identify interesting new technologies and business models October 30, 2001 Copyright 2001 Center for E-Business 23

A presentation for Educause 2001 ASmall. Footprint What is it? – ASmall. Footprint is a suite of products and services, owned by Marist ASmall. Footprint College, that supports streaming media in the enterprise. It is designed to serve the communications needs of a busy and mobile society. A high capacity server-based product, ASmall. Footprint is a custom and personalized environment for concurrent telework and telelearning. 1 Using streaming media, • audio primarily, and • video where appropriate, ASmall. Footprint is positioned for migration to wireless hand-held devices and automobiles when streaming becomes available in these environments. October 30, 2001 Copyright 2001 Center for E-Business 24

A presentation for Educause 2001 ASmall. Footprint Products üCorporate Radio – a product deployed for internal communications and e-learning – beta tested with IBM POK üSupplier. Net Radio – currently seeking a test site üMarist. College. Chat – the new portal üHigh. School. Rap -- a variation of the new portal Current state of development includes: • Content creation, uploading, and scheduling • Viewing with branded and personalized jukebox October 30, 2001 Copyright 2001 Center for E-Business 25

A presentation for Educause 2001 Corporate Radio • server-based • corporate communications, e-learning, and marketing product • delivers a managed list of streaming multimedia content • through a personalized and branded player that is: ü always present ü always on ü always current October 30, 2001 Copyright 2001 Center for E-Business 26

A presentation for Educause 2001 Corporate Radio • Uses a jukebox metaphor to stream audio, video and other multimedia üthinner than a full player ücan be spawned from a full player ücan work well on portable devices üsupports entertainment content as well • Positioned for migration to wireless handheld devices and automobiles when streaming becomes available • Designed to serve the communications needs of a busy and mobile workforce October 30, 2001 Copyright 2001 Center for E-Business 27

A presentation for Educause 2001 Corporate Radio • Content can be stored and managed through a browser üon the Marist Center for E-Business' Real. Server üon a cache or edge server or appliance inside a firewall üon the corporate Real. Server üelsewhere • Content types include audio, video, music, text, pictures, URLs, Power. Point slides, visualizations, and animations, among others October 30, 2001 Copyright 2001 Center for E-Business 28

A presentation for Educause 2001 Corporate Radio should support: • Demand for voice copies of e-mail, phone-mail, announcements, news, and other important communications that will save employees time in their busy day • A new portal that is pervasive, portable, and mobile to support audio with other media where appropriate October 30, 2001 Copyright 2001 Center for E-Business 29

A presentation for Educause 2001 Corporate Radio • Assumes the corporation will recognize streaming media as a way of engendering employee satisfaction by making available a wide range of content including: • education • personal and professional development • training • household and other domestic tips • music • and more…. . October 30, 2001 Copyright 2001 Center for E-Business 30

A presentation for Educause 2001 Components - 1 Stream Server A B C C O T A F T H S H O S P I T A L H E A L T H -2 Storage for ABC CO. J O H N - 3 Playlist Manager M A R Y C - 4 Player/Jukebox October 30, 2001 - 5 Suite of mini utilities (e-utilities) Copyright 2001 Center for E-Business - 6 - Skins 31

A presentation for Educause 2001 Components -1 - Stream server -2 - Storage for each client -3 - Playlist manager -4 - Player -6 - Skins -5 - E-Utilities NEXT October 30, 2001 Copyright 2001 Center for E-Business 32

A presentation for Educause 2001 - 1 Stream Server • Virtual server for each

A presentation for Educause 2001 - 2 Storage for Each Client • Each client’s storage space contains folders for each individual person to receive content • Each individual’s folder contains a description of the personalized playlist content • Playlists are dynamic, generated, and manageable • Playlist content includes pointers to files in the stream server, rich display metadata files that include pictures, text, urls, and a customized jukebox skin October 30, 2001 Copyright 2001 Center for E-Business 34

A presentation for Educause 2001 - 3 Playlist Manager • This is a proprietary system developed by Marist College • The Playlist Manager currently consists of utilities (written in PHP and MYSql) that enable a person using a browser to create, upload, and schedule content: – Record and encode at any equipped multimedia workstation – Upload streaming content to the stream server and schedule it – Store metadata about the content for future functionality in the client’s storage space – Enable upload of rich metadata content – Enable selection of groups (one person, work group, location, corporation, etc. ) for individual content October 30, 2001 Copyright 2001 Center for E-Business 35

A presentation for Educause 2001 - 4 Player • The current player is the Real Jukebox – The playlist is downloaded to the client and played by the jukebox – The playlist consists of pointers to files on the server to be streamed – Audio and video files are never downloaded to the client as in typical jukebox operations October 30, 2001 Copyright 2001 Center for E-Business 36

A presentation for Educause 2001 - 6 Skins • Skins cover the jukebox – can take on any form – include any selection from a palette of buttons • A skins editor enables custom skins with pop-outs and pop-downs for mini-web pages and other visuals to be created by a graphic artist October 30, 2001 Copyright 2001 Center for E-Business 37

A presentation for Educause 2001 - 5 E-Utilities • Bundled e-utilities are initiated through

A presentation for Educause 2001 How It Works • Create, upload, and schedule content • Viewing content using the Real Jukebox FIRST TIME USE: User goes to a login page to get to personal webpage and personalized playlist. October 30, 2001 Copyright 2001 Center for E-Business 40

A presentation for Educause 2001 Create, upload, and schedule content • The employee's personal "skin" sits on the desktop or in the Windows tray at all times once the authorized user downloads it • A playlist manager insures that content is fresh according to the client's content choices and schedule which can be personalized to the employee • Content is created each day using Real Producer from any multimedia equipped computer • The content files are uploaded to the server through a web page to the directory /home/web/ibm/uploaded_content - The upload form contains an upload editor for viewing and editing files in a playlist for a selected date - It also contains a diagnostic page which shows the files that can be streamed for the current day’s playlist • A scheduling script runs if either of the following conditions are true: (1) The time on the server reaches midnight (2) If the selected date range for an upload includes the current date October 30, 2001 Copyright 2001 Center for E-Business 42

A presentation for Educause 2001 IBM Corporate Radio Content and Playlist Manager October 30,

A presentation for Educause 2001 A Demonstration PLAY Corporate Radio User automatically gets latest

A presentation for Educause 2001 Corporate Radio Content choices – huge array of e-learning topics – Colleges and Universities are kings of content • Self-management training already in the can – The Dr. Ed and Donna Show with Dr. Ed O’Keefe and Donna Berger, creators of the nationally recognized ABC Approach to Self-management • Focus for Today • Professional development modules • Share cost with corporate training area October 30, 2001 Copyright 2001 Center for E-Business 45

A presentation for Educause 2001 October 30, 2001 Copyright 2001 Center for E-Business 46

A presentation for Educause 2001 Corporate Radio Vast selection of content through a partnership with IT Networks for “Addictive. Audio” including: Your choice -- any or all ! October 30, 2001 Copyright 2001 Center for E-Business 47

A presentation for Educause 2001 Market reports and news October 30, 2001 Copyright 2001

A presentation for Educause 2001 Corporate Radio Other content available • • • • • • AMEX Report Bond Market Report Business News Update Foreign Exchange Report Dow Jones Averages Financial Market Summary Foreign Market Update Top Business Story NASDAQ/OTC Report NYSE Report Key Metals Prices Stock Market Update Money Rates Earning Scoreboard Upgrades and Downgrades Weekly Stock Market Wrap Market Indices Update IPO Watch Previous Financial Markets Summary Previous Stock Markets Summary October 30, 2001 • • • • • • Market Daily Gainers Market Daily Losers Mutual Fund M ortgage Rates Commodities- CBOT Grains Commodities- CSCE/NYCE Softs Commodities- NYMEX Energies Commodities-CME Meats Commerce Dept. Reports Dept. of Labor Reports Economic Reports Federal Reserve Reports Industry Reports Consumer Goods Report Entertainment Report Finance Report Health Care Report High Tech Report Industrial Report Services Report Transportation Report Copyright 2001 Center for E-Business In Spanish In Levels of Detail 49

Corporate Radio A Demonstration A pop-out window shows a mini web page with supplemental text and graphic information for each topic. A pop-down window shows a visualization or video Enhanced with text, pictures, and links to full text transcriptions, threaded discussions, chat rooms, and forms. www. ecommerce. marist. edu/ibmdemo/lgtext. html A pop-out window shows today’s content, personalized and selected for Debbie. Good Morning Cafeteria menu Focus of the Day Birthdays Stock market Lou Gerstner talk - Comdex News

A presentation for Educause 2001 Moving From Corporate Radio to Marist. College. Chat –

A presentation for Educause 2001 Marist. College. Chat Building the New Portal The problem: Streaming media is an emerging Internet technology that has the potential of totally changing the way colleges and universities conduct business because of the eventual pervasiveness of the media into all forms of organizational communications, personal and professional development, education and training, news, and entertainment. Although bandwidth constraints are often cited as the primary reason for not exploring these technologies more vigorously, it seems that there are opportunities for compromise. Streaming audio is viable today, particularly in intranet applications, where control of bandwidth is possible and quality is predictable. The question then becomes how to best exploit audio technologies and metaphors in search of new and better approaches to information delivery. Marist. College. Chat is a strategy for moving ahead incrementally with streaming media. October 30, 2001 Copyright 2001 Center for E-Business 52

A presentation for Educause 2001 Marist. College. Chat Building the New Portal • One definition of a portal -- A Web site or service that offers a broad array of resources and services, such as e-mail, forums, search engines, and on-line shopping malls. The first Web portals were online services, such as AOL, that provided access to the Web, but by now most of the traditional search engines have transformed themselves into Web portals to attract and keep a larger audience. Source: http: //www. pcwebopedia. com/TERM/W/Web_portal. html October 30, 2001 Copyright 2001 Center for E-Business 53

A presentation for Educause 2001 Marist. College. Chat Building the New Portal • The characteristics of a portal for higher education – where portal is more generally defined as “a hub from which users can locate all the Web content and services they commonly need. ” Research Project: Portals from the Higher Education Perspective http: //ict. emich. edu/portal. html October 30, 2001 Copyright 2001 Center for E-Business 54

A presentation for Educause 2001 Marist. College. Chat Building the New Portal • The ideal portal for higher education will overcome the confusion created for users by: – the myriad of information providers who exist on any campus – from student groups, to individual faculty members and researchers, to schools within the university, to administrative back-end system information providers, and many other sources – the myriad of formats, taxonomies, and user interfaces employed by information providers – the myriad of access and security mechanisms employed. October 30, 2001 Copyright 2001 Center for E-Business 55

A presentation for Educause 2001 Marist. College. Chat Building the New Portal • What would indispensability mean for – – – – Students Faculty Staff What do you think? Alumni Parents and family Donors Corporate learning clients Legislators and policy makers October 30, 2001 Copyright 2001 Center for E-Business 56

A presentation for Educause 2001 Marist. College. Chat Building the New Portal • Requirements for a streaming media portal – Intelligent, integrated, and personalized access to university services from anywhere, anytime (all portals) – Elegantly integrated content that supports the mission and is seamlessly presented to only those to whom the content is pertinent and who are authorized to get it – Integrated and powerful personalization tools and methods – Tools for creation, uploading, managing content from a browser – Tools to compose, manage and deliver complex content of mixed media – New processes that are rich media oriented – Intranet, Internet, and extranet strategies – A wireless strategy for handheld and other pervasive devices including automobiles to enable user mobility October 30, 2001 Copyright 2001 Center for E-Business 57

A presentation for Educause 2001 Marist. College. Chat Building the New Portal • Requirements for a streaming media portal – Secure stream and web servers – Secure delivery of personal information from back-end systems such as student records, human resources, or financial aid – we think this implies a hybrid interface. – An appropriate player that supports all forms of content that users may need and the means to distribute the player to users – A convergence of audio technologies (e. g. , voice mail) and conversion of text technologies (e. g. , email) – Supports community (workgroup communications) – Audio/video content search tools Others? October 30, 2001 Copyright 2001 Center for E-Business 58

A presentation for Educause 2001 Marist. College. Chat Building the New Portal S October 30, 2001 Copyright 2001 Center for E-Business The use of audio and video on the Internet can be segmented into four categories. Vertical Applications which serve specific industry groups. Solution Providers Horizontal Solutions serving the Vertical Application Markets. Enabling Technologies All the tools and services required to use audio and video in an Internet world. Content Production Tools and services for creating and/or re-purposing audio and video content. Source: www. emanciple. com

A presentation for Educause 2001 Marist. College. Chat Building the New Portal • Is it worth it? – – – – Other benefits? Audio/video are often a more powerful means to communicate than other media It is media that delivers emotional impact very directly and effectively It is entertaining while informing and educating The audience gets more in the content. If they are willing to pay extra for rich media content, then give them what they want Compelling content encoded and streamed properly is a good thing Live streaming is too risky and expensive; short, sweet on-demand clips available for a longer time are very valuable Streaming enables consistent and pervasive communications with employees, customers and partners. Streaming is a better technology than downloading, if properly implemented, because it requires less resources on the client end and facilitates rights management and usage fees of media stored, managed and delivered from a server October 30, 2001 Copyright 2001 Center for E-Business 60

A presentation for Educause 2001 Marist. College. Chat Building the New Portal • Inhibitors Other inhibitors? – – – – Bandwidth and network load Cost (technology and labor) Infrastructure Business process End user access Quality of streams Limitations of desktops (high bandwidth connections, sound cards, microphones, etc. ) – Culture October 30, 2001 Copyright 2001 Center for E-Business 61

A presentation for Educause 2001 Marist. College. Chat Building the New Portal • A Demonstration – Students and alumni • Compelling • Modern • Supports fun – Faculty and staff • More traditional • Serviceable • Integrates back-end systems October 30, 2001 Copyright 2001 Center for E-Business 62

A presentation for Educause 2001 Marist. College. Chat Building the New Portal • Where we are now and where we are going – Development continues – Metaphors are needed – Parallel development of wireless handheld environment – Clients, funding, collaborators, partners, and test sites are sought A MAJOR CHALLENGE October 30, 2001 Copyright 2001 Center for E-Business 63

A presentation for Educause 2001 Learning at a Distance Using a Handheld Device • The Problem – Limited screen size. – Streaming is just one aspect – learning requires more than a talking head. – How do you take notes, collaborate, have interaction using a very small screen and keyboard? – How do you keep content short enough to be viewed on the subway ride to work? Listened to during the car ride to work? – What do we need to do to be ready with a product when the Do. Co. Mo culture comes to the U. S. ? – “Always connected” wireless business models encourage download vs. streaming. Hybrid needed. What is the new metaphor? October 30, 2001 Copyright 2001 Center for E-Business 64

A presentation for Educause 2001 Marist/IBM Joint Study An Opportunity to Continue Building Leveraging our experience with ASmall. Footprint to build a new pervasive embedded Linux player as part of a Marist College/IBM Joint Study October 30, 2001 Copyright 2001 Center for E-Business 66

A presentation for Educause 2001 Build • Marist/IBM joint study – Marist participation in the creation of new streaming technologies (server, player, mobile, wireless), new business models, and new deployment methods (to wireless handheld devices, for instance) – Enables us to adapt our application to a new and more viable technology as well as provide an application for an end-to-end solution that can be used as a proof-of-concept for IBM October 30, 2001 Copyright 2001 Center for E-Business 67

A presentation for Educause 2001 Build The Marist/IBM joint study • Joint development of a pervasive Linux player (deployed for the desktop and ported to an embedded Linux handheld device that streams media) • The server (Video. Charger on Linux /390, support for MPEG-4 video format) • The portable device (Compaq i. PAQ) October 30, 2001 Copyright 2001 Center for E-Business 68

A presentation for Educause 2001 The Compaq i. PAQ with Linux October 30, 2001

A presentation for Educause 2001 Summary ASmall. Footprint Products: • Corporate Radio (corporate communications and e-learning including audio, video, Power. Points, mini-web page access to Intranet links and content, work group communications, training, distance education) – access in the office, home, away from home on laptops and other computers – on portable devices in the future while jogging, riding in a car or plane, sitting in an airport October 30, 2001 Copyright 2001 Center for E-Business 70

A presentation for Educause 2001 Summary ASmall. Footprint Products: • Marist. College. Chat – The New Portal Demonstration • High. School. Rap (communications between administration, students, and parents, between schools for sports and activities) – access in the school and home Demonstration October 30, 2001 Copyright 2001 Center for E-Business 71

A presentation for Educause 2001 Summary ASmall. Footprint Products: • Supplier. Net Radio -- supplier relations Radio with customers – Product announcements – Product demonstrations – Sales training October 30, 2001 Copyright 2001 Center for E-Business Demonstration 72

A presentation for Educause 2001 Summary ASmall. Footprint Products • Hospital Help (communications between hospital administrators, doctors, nurses and the patients they serve from day of entry to day of departure – includes information on procedures, medication, where things are, your menu, your therapy, preparing to leave the hospital) – over the TV initially and later on portable devices given to the patient when they enter the hospital • My Trainer (your personal trainer designed and managed by your health club) -- on portable devices when they are available October 30, 2001 Copyright 2001 Center for E-Business 73

A presentation for Educause 2001 Summary: ASmall. Footprint Products How they work – The customer’s or employee’s personal “skin” sits on the desktop or in the Windows tray at all times once the authorized user downloads it – A playlist manager insures that content is fresh according to the client’s content choices and schedule (personalized to the customer or employee) – Paradigm explores “Concurrent Telework and Telelearning” environment (L. S. Harms)1 – Content includes optional self management training by experts in field – Content includes client’s corporate content stored on corporate Real. Server, content stored on Center for E-Business Real. Server, content stored elsewhere. – Content can include audio, video, music, text, pictures, urls, Power. Point slides, visualizations, animations, and others. October 30, 2001 Copyright 2001 Center for E-Business 74

A presentation for Educause 2001 Summary: ASmall. Footprint Products Step by Step 1. Create Content and save it – by recording the audio with a microphone using a standard multimedia PC (and Real Producer Plus as your recording software) October 30, 2001 Copyright 2001 Center for E-Business 75

A presentation for Educause 2001 Summary: ASmall. Footprint Products Step by Step Example 2. Describe content and upload it – by filling in a form October 30, 2001 Copyright 2001 Center for E-Business 76

ASmall. Footprint Content Metadata and Portal Links Creator First File name Last ID Keywords Description For Menu ……Browse…… Optional and/or Your Fields Long Description Group Date of Delivery Order Code Use Playlist Manager Review Content Order by Group October 30, 2001 Community Link Text Link Feedback Link Picture Copyright 2001 Center for E-Business 77

A presentation for Educause 2001 Summary: ASmall. Footprint Products PLAY Step by Step 3. User automatically gets latest content next time they click on PLAY October 30, 2001 Copyright 2001 Center for E-Business 78

A presentation for Educause 2001 Working Together • Consulting services – Web development – Technical services – Streaming media encoding • Hosting • ASmall. Footprint (base plus options – price depends on number of deployments, customization, options, and content) • Special needs (cost plus negotiated percentage) – – Added communication lines and specialized hardware Studios and AV equipment Custom content Other • Internships October 30, 2001 Copyright 2001 Center for E-Business 79

A presentation for Educause 2001 Contact Us Barbara Mc. Mullen barbara. mcmullen@marist. edu Leanne Ma leanne_ma@yahoo. com Marist College 914 -575 -3216 http: //www. marist. edu Center for E-Business 1 914 -575 -3588 http: //ebusiness. marist. edu Refer to “Concurrent Telework and Telelearning” by L. S. Harms, University of Hawaii, Honolulu, Hawaii, 1991. October 30, 2001 Copyright 2001 Center for E-Business 80

ASmall. Footprint: A PRODUCT OF NEW PARTNERSHIPS AND COLLABORATIONS by Barbara E. Mc. Mullen Director of the Center for E-Business Marist College TRACK 6: EMERGING TECHNOLOGIES Tuesday, October 30, 2001 4: 55 pm – 6: 10 pm Exhibit Hall E