Objectives Distinguish between Needs and Wants Establish the

Objectives • Distinguish between Needs and Wants • Establish the relationship between improved performance and the matching of workers’ needs to job activities • Learn to assess Needs and Wants 1

Why Do People Work? “Far and away the best prize that life offers is the chance to work hard at work worth doing. ” Theodore Roosevelt 2

Why Do You Work? Write down some things you want or get from your job. 3

Your Assignment Meet The Crew 4

Workers as Individuals • Each worker wants different things from his/her job • An effective supervisor can take advantage of these individual differences 5

Growth Social Basic Self-esteem Different Levels of Need 6

Basic Needs • Many can be satisfied by money— food, shelter, clothing • Feel safe and comfortable in their working environment • To be a contributing member of society • To feel good about themselves 7

Social Needs • Satisfy need for sharing thoughts and experiences • Relationship to crew members • Relationship to supervisor 8

Growth Needs • Using/sharpening existing skills or developing new ones • Increasing knowledge • Unique to each individual • Extend beyond workplace 9

Self-esteem Needs • To be proud of who we are • To have a worthy or meaningful purpose • To receive recognition • Unique to each individual—all the above points may not apply 10

Factors Affecting Needs • • • Changes in home life New friends New skills Organizational changes Physical changes 11

Needs Cycle Worker With Several Needs Obtains Want, Satisfies Strongest Need? Worker Develops Several Wants Motivated to obtain Strongest Want 12

The Profile Exercise 3. 2: Creating Your Profile 13

You want me to do what? !? Profile my whole crew? 14

Mental Profiles Just keep some mental notes on: • What they enjoy • Things they say • Requests they make 15

The Rest of the Story “The Crew Strikes Back” 16

The Crew Profiles Exercise 3. 3: Subordinate Profile 17

So, Now What? • Categorize the results • Identify the Needs • Make honest efforts to satisfy them 18

Addressing Basic Needs • Opportunities for overtime • Explore advancement opportunities • If not possible, make sure they know why 19

Addressing Social Needs • Look for assignments that require a team effort • Solitary activities should be avoided • Is it work-related? 20

Addressing Growth Needs Provide opportunities for • Learning new things • Making decisions • Developing skills 21

Addressing Self-esteem Needs • Awards • Personal recognition • Special Opportunities 22

Needs/Wants/Productivity ? 23

Needs/Wants/Productivity Holes/Needs Your Crew Patches/Wants 24

Needs/Wants/Productivity Your Crew 25

Needs/Wants/Productivity Your Crew 26

Needs/Wants/Productivity Your Crew 27

Needs/Wants/Productivity Your Crew 28

Key Points • While the organization wants four things from its workers, the workers may want any number of things from their jobs • Wants differ between people and they change over time • Wants are reflections of Needs, we do not always recognize our true Needs • We strive to obtain things we hope will help satisfy our strongest need 29

What You Have Learned • Distinguish between Needs and Wants • Establish the relationship between matching of workers’ needs to job activities and improved performance • Learn to assess Needs and Wants 30