Nursing Facility Transition and Diversion Module 3 Outreach

Nursing Facility Transition and Diversion Module 3: Outreach Activities

Overview of Module #3 n Outreach Activities and Resources ¨ Word of Mouth Outreach ¨ Marketing and Presentation Outreach ¨ Activity ¨ Outreach Contacts n Resources

Outreach Activities and Resources n Word of Mouth n Marketing and promotional effort ¨ Brochures ¨ Letters ¨ Presentations ¨ Newspaper Stories

Word of Mouth Outreach n Learn about other person and their job n Explain options n Develop foundation for on-going collaboration n Drop off business cards and brochures if you have them

Marketing and Presentation Outreach n Brochures and presentations should cover: ¨ Long term care options ¨ Rights to community-based long term care ¨ Role and services of agencies ¨ Importance of consumer participation and control of process ¨ Risk factors for permanent nursing facility placement

Activity n Who do you want spreading the news by word of mouth? n Who will you target for presentations? n Begin your marketing plan!

Outreach Contacts n Nursing facility residents ¨ www. medicare. gov/NHCompare/home. asp n Local Long Term Care Ombudsman ¨ (866) 485 -9393

Outreach Contacts n Center for Independent Living staff n Local waiver agent staff n Adult Services workers from the Department of Human Services

Outreach Contacts n Hospital and rehabilitation center discharge planners n Ambulance personnel

Outreach Contacts n Nursing facility social workers and other staff

Outreach Contacts ¨ Senior Housing, Senior Meals, Senior Centers ¨ Advocacy Organizations—Arcs ¨ Social Service Organizations outreaching to racially and ethnically diverse people ¨ Churches ¨ Self-Help and Support Groups ¨ Physicians ¨ Other—CMH, OBRA, Hospice Staff, Elder Law Attorneys

Nellie n Owned home in the community with grandson and husband n 6 -month stay in nursing facility n Nursing facility closure n Wanted to return to the community n Successful transition due to collaboration with Nellie’s direction

Resources related to nursing facilities n Nursing Facility Listings ¨ State of Michigan site: http: //www. cis. state. mi. us/bhs_car/sr_car. asp ¨ Medicare site: www. medicare. gov/NHCompare n State Long Term Care Ombudsman Office ¨ (517) 517 -335 -0148 ¨ www. miseniors. net click on the Ombudsman Program under Quick Links on the right hand side of the page n Citizens for Better Care: www. cbcmi. org ¨ Fact Sheets ¨ Contact information for many local ombudsmen

Resources for Community Outreach n Centers for Independent Living Listings ¨ www. macil. net n Senior Center Listings ¨ Check your phone book ¨ Look up resources on www. miseniors. net n Waiver Agent Listings ¨ www. miseniors. net

Resources for Community Outreach n Area Agency on Aging Listings ¨ n Local Department of Human Service Office Listings ¨ n www. michigan. gov/dhs Support Group Listings and Locations ¨ n www. mi-seniors. org www. mpas. org click on self-help support groups (currently the link does not work, but they are searching for funding) Arcs in Michigan ¨ www. arcmi. org