Novell Group Wise and Novell Open Workgroup Suite

Novell Group. Wise ® and Novell Open Workgroup Suite Wendy Steinle Director of Product Marketing July 13, 2006

Agenda • Introduction to “Workgroup” • Overview of Novell Group. Wise • Novell® Open Workgroup Suite, the open, low-cost alternative • Q&A 2 © Novell Inc, Confidential & Proprietary

Knowledge Worker 3 © Novell Inc, Confidential & Proprietary

Workgroup Defined Workgroup encompasses the tools, services and processes required to meet the needs of knowledge workers / users. This includes authoring, collaboration, teaming, information management, content management and contact management PLUS the platform, IT infrastructure and management tools required to deliver these capabilities. 4 © Novell Inc, Confidential & Proprietary

Workgroup Challenges Organizations need a Workgroup infrastructure that enables their users to be productive and collaborate securely. Today's challenges include: 5 • software acquisition and maintenance is costly • staying current means extensive migration efforts • current software forces hardware upgrades • security threats and issues demand more budget • a mobile workforce requires access from anywhere • proprietary software and standards limit choice © Novell Inc, Confidential & Proprietary

Setting the Direction Organizations that plan to upgrade their core Workgroup infrastructure have two primary choices, which will set the future direction for IT: Keep paying high prices: A Microsoft® Windows-centric solution based on all proprietary software from desktop to server • Go with a low-cost, high value alternative: A solution based on technology from Novell, other vendors (including Microsoft) and open source software • Note: Windows Vista*, Office 2007 and Longhorn server require migration and training efforts plus hardware investments, further underscoring the need for evaluating options. 6 © Novell Inc, Confidential & Proprietary

Novell Open Workgroup Suite the Open, Low-cost Alternative The Novell Open Workgroup Suite combines technical innovation from the open source world with Novell's experience and global reach. It includes: • • • Industry-leading enterprise networking services ØNovell Open Enterprise Server Secure and reliable collaboration solution ØNovell Group. Wise® Cross-platform systems management tool ØNovell ZENworks® Suite Open source Linux desktop® ØNovell Linux Desktop Open source productivity ØNovell Edition of Open. Office. org suite for Windows* and Linux for Windows and Linux Open source Linux server for ØSUSE® Linux Enterprise Server applications

Polling Question # 1 Which of the products included in the Open Workgroup Suite does your organization currently own? (select all that apply) a) Novell Open Enterprise Server b) Novell Group. Wise c) Novell ZENworks d) Novell Linux Desktop e) Open. Office. org f) SUSE Linux Enterprise Server

How Novell Stacks Up ® Component Microsoft Novell alternative Server operating system Windows 2003 Enterprise Edition Novell Open Enterprise Server (Includes SUSE Linux Enterprise Server) Collaboration solution Exchange Server 2003 Enterprise Edition Novell Group. Wise Systems Management solution Systems Management Server Novell ZENworks Suite Desktop operating system Windows XP Professional Stay on current Windows, upgrade to Windows XP Professional or transition to Novell Linux Desktop Productivity suite Office 2003 Professional Open. Office for Windows or Linux Portal solution Share. Point Portal Server Open Source Options Everything you need to deploy the infrastructure and desktop environment and keep people productive. © Novell Inc, Confidential & Proprietary

Collaboration

A Practical Application: Collaboration Systems Your collaborative environment is where your work gets done. With an estimated 80 percent of your company’s current intellectual property flowing through e-mail every day, security is paramount. And because business shuts down when e-mail goes down, it’s vital for your collaboration solution to run without interruption. © Novell Inc, Confidential & Proprietary

The Effects of Skipping the Basics Can be Disastrous Hackers Attack E-Mail Systems “There are signs that spammers are probing your email system in an attempt to identify and “harvest” legitimate email addresses from your organization. Unfortunately, these directory harvest attacks (DHAs) are difficult to detect, and often go unnoticed by most email administrators, while potentially creating problems that are as bad—or worse—for your email system as conventional spam. ” -The Silent Killer: How Spammers are Stealing Your Email Directory, Postini White Paper, COMPUTERWORLD, June 13, 2006 Business Stops When Email Goes Down “With our email offline for the foreseeable future, we found ourselves confronting the Ghost of Workplaces Past -- depending on age, we were either reaching back more than a decade to remember how offices worked before email became commonplace, or in completely uncharted territory. ” -The Day the Email Died, By TIM HANRAHAN AND JASON FRY, Real Time, THE WALL STREET JOURNAL, June 6, 2005 © Novell Inc, Confidential & Proprietary

Polling Question # 2 How many hours of unplanned e-mail downtime has your organization experienced in the last year? a) Fewer than 10 b) More than 10 but less than 100 c) More than 100 d) Too much to track 13 © Novell, Inc.

Business Needs Drive IT Imperatives: Security inherent in all IT components to protect confidential information Reliability to keep employees productive and responsive to customer needs Adaptability - infrastructure that can support the evolving business-driven IT strategy © Novell Inc, Confidential & Proprietary

Introducing Novell Group. Wise

Novell Group. Wise delivers mobile collaboration, platform flexibility, serious security and unbeatable reliability so your knowledge workers can stay focused on business. email calendar contacts ● ● ● 16 © Novell Inc, Confidential & Proprietary document tasks & instant reminders messages management Backend servers run on Novell Net. Ware, Novell Open Enterprise Server, Linux, Windows Clients run on Linux, Macintosh, Windows, Web browser, several mobile devices Committed support through 2015

Group. Wise Roadmap GW 7 SP 1 (June 06) “Pervasive Collaboration” i. Cal support Shared contacts in Outlook connector Low bandwidth Web. Access Global signatures Cross-platform client improvements GW Instant Messenger Ipv 6 Enhanced Monitor on Linux Group. Wise Mobile Server Mobility and app integration Mobile access to: - e-mail - Calendar appointments - Tasks - Contacts 400 devices, 40 carriers Application integration (Siebel, Peoplesoft, Oracle, more) Aspen (2008) “High Performance Teams” Integrated with Workgroup suite: Shared workspaces Team tasks Enhanced contact management Rich Web access Portal integration Real-time tools Bonsai (2007) “Integration” Battle-ready Outlook Connector Top 5 Customer Requests my. SAP Integration Documentum Integration Calendar Interoperability (i. TIP) Cedar “Boundless Knowledge” Teaming enhancements Additional real-time features Improved administrative tools More scalability

Multiple Calendars Usability and Utility Now Group. Wise can help you manage all your different schedules Set up as many different calendars as you need • Assign special colors to each • Overlay all your calendars, or just the ones that currently interest you • Group. Wise rules can automatically move specific items to the right calendar • • i. Calendar support 18 © Novell Inc, Confidential & Proprietary

Home View Usability and Utility Summary view of things you need most Add new panels from any folder of search • Change list view type and filter as needed • Arrange panels to preference • Drag and drop items between peak panels • Default panels: • Calendar • Unready items • Checklist • 19 © Novell Inc, Confidential & Proprietary

Fast Navigation Bar Usability and Utility Easy access to your most-used folders and searches Add or remove any folder tab • Customize order of tabs to fit your needs • Navigate quickly to your favorite folder • Customize color by themes • 20 © Novell Inc, Confidential & Proprietary

Messenger Presence Awareness Usability and Utility Integrated instant messaging brings users closer than ever before See in e-mail whether a mail sender is online • Resolve those long e-mail threads in real time • 21 © Novell Inc, Confidential & Proprietary

The New Face of Web. Access Usability and Utility Group. Wise Web. Access now has a faster, cleaner look that end users will love Consistent with Windows client user experience • Drop-down action items • Right click actions on any item • Drag and drop messages into folders • Name completion when composing messages • In-line creation of appointments, tasks and notes • Low-bandwidth Web. Access support • 22 © Novell Inc, Confidential & Proprietary

Outlook Client Integration Microsoft Outlook Support For the person in your organization who insists on using Microsoft Outlook • Provides consistent Outlook experience to Group. Wise back-end system • Mail • Contacts (including shared contact in Outlook connector • Calendar (with Free/Busy search • Tasks • Outlook XP, 2003 23 © Novell Inc, Confidential & Proprietary

Simple Object Access Protocol (SOAP) Added back-end functionality SOAP/SML Protocol • • 24 Connects directly to the post office (backend) Furthers e-mail client integration Makes Group. Wise integration easier for third-party application developers. Administrators can now configure the Post Office Agent to communicate with SOAP-enabled e-mail clients, as it has been doing for IMAP e-mail clients. © Novell Inc, Confidential & Proprietary

Migrate from Exchange to Group. Wise Simplified Migration Group. Wise Migration Utility 2. 0 • • • 25 Migrates mail, calendar, tasks, Outlook journals, attachments, address book contacts, PST files Automatically creates e-Directory accounts for new users Places current user data directly into the Group. Wise database © Novell Inc, Confidential & Proprietary

Migrate the Backend to SUSE Linux Simplified Migration SLES Entitlement • • 26 Group. Wise 7 includes Novell SUSE LINUX Enterprise Server (SLES) Group. Wise 7 maintenance customers will receive updates and patches to SLES 9 © Novell Inc, Confidential & Proprietary

Group. Wise Delivers on IT Imperatives Security and Reliability Novell Group. Wise gives you serious security and unbeatable reliability so you can collaborate as you want—not just when you can. Security Compared: Vulnerabilities documented by CERT. org Group. Wise = 10 • Notes / Domino = 65 • Exchange / Outlook = 157 • Source: CERT. ORG, July 2006 27 © Novell Inc, Confidential & Proprietary Reliability Compared: 87% of Group. Wise customers experience less than 10 hours of downtime per year 69% less unplanned downtime • 66% of Exchange users experience more than 10 hours of downtime per year • 52% of users say they have not had to reboot their Group. Wise system for over 6 months Source: Novell 2005 Collaboration Reliability Market Study of 607 collaboration managers

Group. Wise Delivers on IT Imperatives Adaptability Novell Group. Wise gives you the flexibility to support whatever infrastructure best meets your business goals. Group. Wise runs on: Servers • Open Enterprise Server • Net. Ware • Windows • Over 400 mobile devices Clients • Linux • Windows • Mac • Web browser Source: Novell 2005 Collaboration Reliability Market Study of 607 collaboration managers 28 © Novell Inc, Confidential & Proprietary

Group. Wise Mobile Server Powered by Intellisync

Group. Wise Mobile Server Real-time two-way wireless delivery of Group. Wise > E-mail > Calendar and Meeting Requests > Directory Lookup > Contacts > Tasks > Notes Wireless via any carrier network and or Wi. Fi Available free of charge to Group. Wise customers with current maintenance or upgrade protection • Group. Wise 7 SP 1 required 30 © Novell, Inc.

Polling Question # 3 How many device types does your organization currently support? a) One - we've standardized b) At least two c) Three or four d) Five or more 31 © Novell, Inc.

Group. Wise Mobile Server 32 © Novell, Inc. PC ile 0 5. ne Sy OS m bi a Sy n U m bi IQ ( So Sy an m Se ny rie Er bi a s 6 ics Sy n so Se nc 0 rie (N n) M L s 8 ok BR 0 ia) (N EW ok ia 93 tp ho ob M Sm ar lm Pa M S ws et ck Po do in W 00 , 95 00 ) The Broadest Device Support in the Industry

Enterprise-grade, Full-featured Wireless E-mail and PIM Wireless E-mail Calendar Contacts, Tasks Security 33 © Novell, Inc.

Group. Wise Mobile Server Requirements • • • 34 Windows 2003 Server 1 GB RAM Estimated scalability is 500 – 1000 users/server Failover and clustering is supported Linux server support is in development. Q 1 2007 is current target. © Novell, Inc.

Basic Configuration Wireless Network Internet Enterprise Network 80 / 443 3102 Group. Wise Mobile Server Group. Wise Data Synchronization Push Notification All Synchronization occurs directly between device and the enterprise 35 © Novell, Inc.

Enterprise Configuration Wireless Network DMZ Enterprise Network 80 / 443 3102 Secure Mobile Gateway Group. Wise Mobile Server Group. Wise Data Synchronization Push Notification All synchronization occurs directly between device and the enterprise Secure Mobile Gateway • Delivers “Push” notifications to the device • Allows for outbound-only Push Connections for increased security • Enterprise Data is not passed through or stored at the Secure Mobile Gateway • Ensures consistent & reliable performance 36 © Novell, Inc.

Data Encryption Data Synchronization and Access Options: • AES Encryption (128 -bit encryption) • Triple DES (112 -bit encryption) • Secure Sockets Layer (SSL 12 -bit encryption) • All options utilize Diffie-Hellman key exchange • Configurable key expiration 37 © Novell, Inc.

More Platforms. . . and Devices Microsoft covers a limited device set: the focus is on high-end devices only (they don't even cover support all of their own devices). 38 © Novell Inc, Confidential & Proprietary

Stronger Security 39 © Novell Inc, Confidential & Proprietary

Research in Motion (RIM) and Novell

RIM and Novell 41 ® • There are thousands of joint RIM/Novell accounts • Users love their Black. Berry devices • Novell provides customers choice and flexibility ® © Novell Inc, Confidential & Proprietary

Black. Berry Enterprise Server for Novell Group. Wise Quick start Offer for Group. Wise 7 Users • 1 free BES server license • 5 free Client Access Licenses • See www. blackberry. com/go/mobilizegroupwise End user enhancements in BES 4. 1 • Group. Wise Messenger integration • Enhanced support for Power. Point • Web Doc attachments Admin enhancements in BES 4. 1 42 • Group administration • Role-based administration © Novell Inc, Confidential & Proprietary

Group. Wise Customers Say. . . “We do intrusion tests twice a year and have watched hired hackers get into a Microsoft* environment, but they have never been able to break Novell. ” -- Anetta Smith, Vice President of IS, Harbor Federal Bank “We knew that if we made the move to Microsoft Outlook* that we would be more vulnerable to virus attacks, We wanted to leverage our positive experience with Group. Wise and maintain the high level of corporate security that so far has protected us against attacks. ” -- Fred Candelaria, Supervisor, WAN Engineering at WMATA “We’ve been looking for a way to meet our clients' wireless handheld needs for years. After repeated attempts with third-party, half-baked offerings, Group. Wise Mobile Server from Novell is by far the best solution we've seen. . . and it works great!“ -- Wesley H. Wingfield, Director of Network Services, Metropolitan Community College, MO 43 © Novell Inc, Confidential & Proprietary

The Novell Open Workgroup Suite – the open, low-cost alternative

Novell Open Workgroup Suite Two options Option 1: Extend the value of your investment Complement your current Net. Ware® or Novell Open Enterprise Server environments. Add Novell ZENworks, Novell Group. Wise, Novell Linux Desktop, or Open. Office. org for Windows. (Novell Open Workgroup Suite suitable for Net. Ware or Linux deployments). Option 2: Go open source and save more Save even more by moving to a Linux foundation. (Novell Open Workgroup Suite for Linux server deployments only). 45 © Novell Inc, Confidential & Proprietary

Option 1: Extend your Investment Pricing and licensing Novell Open Workgroup Suite, Option 1: • Novell Open Enterprise Server • Novell Group. Wise • Novell ZENworks Suite • Novell Linux Desktop* • Open. Office. org for Windows* and Linux *Maintenance is required to get updates and support for Novell Linux Desktop and Open. Office. org on Windows. Current combined upgrade pricing for Open Enterprise Server, Group. Wise and ZENworks Suite is $236. This new pricing option allows customers to upgrade their environment at more than a 36% discount. 46 © Novell Inc, Confidential & Proprietary 1 Licensing User-/device-based 2 Pricing Upgrade license $150 Maintenance $106

Option 2: Go Open Source and Save Pricing and licensing Novell Open Workgroup Suite, Option 2: 1 User-/device-based (Linux platform only) Novell Open Enterprise Server (Linux platform only) • Novell Group. Wise (Linux platform only) • Novell ZENworks Suite • Novell Linux Desktop • Open. Office. org for Windows* and Linux *Maintenance is required for customers to get updates and support for Novell Linux Desktop and Open. Office. org on Windows. This option allows customers to retain a Windows desktop where needed but leverages the cost benefits of open source. 47 © Novell Inc, Confidential & Proprietary 2 Pricing New license $110 Maintenance $75 or Maintenance/ subscription (rental) $80 Two Pricing Models! • Licensing

Microsoft option : Are you getting your money's worth?

Microsoft Enterprise Agreement The Microsoft Enterprise Agreement is a software volume licensing program for customers with a minimum of 250 PCs. With it, customers must centralize their purchases and standardize their software across the enterprise. Enterprise Desktop Professional Platform: • Yearly fee of $289 per desktop, three year minimum • Includes Software Assurance (similar to Novell Maintenance) • Combines Windows® XP, Office 2003 and the Core CAL Note: The Core CAL includes Windows Server™, Exchange Server, Systems Management Server and the Share. Point® Portal Server

The Microsoft Agreement The Enterprise Agreement includes Software Assurance The Enterprise Agreement includes access to new versions of the products released during the contract period (Software Assurance/SA). Microsoft releases new versions of their Enterprise Platform products infrequently, limiting the value of the offering. The timeline* below shows when Microsoft Windows for servers and desktops have been released – a schedule that underscores the limited value of the Enterprise Agreement. Windows 2000 Windows 2003 2001 2002 2003 2004 2005 2006. . . Windows XP *Timeline based upon press room of www. microsoft. com

Keep Your Freedom Stay open and save Keep your freedom: By not signing up for the Enterprise Agreement, you are free to choose open, secure and reliable alternatives to what Microsoft offers in the workgroup space today. 513 -418 -1175 Ask the question: Is the Microsoft Enterprise Desktop Professional Platform right for everyone in your organization? You can save up to $350 per device over a period of three years by not purchasing the full Enterprise Desktop Professional Platform (purchase the CALs needed instead).

Three-year Cost Scenario: 250 users Novell Open Workgroup Suite pricing vs. Microsoft* Comparing software cost for 250 users over a period of three years 225000 MS Enterprise Agr. (left column) 200000 MS license option (middle column) does not include Software Assurance or Share. Point Portal; uses Office Standard (vs Pro) 175000 Three-year cost 150000 125000 100000 Novell alternative is rental of the Open Workgroup Suite (right column in red) 75000 Green areas represent an upgrade to Windows XP; grey area represents Windows 2003 CAL 250000 Savings of over $150, 000 or 73%! * MS license pricing (middle bar) based upon Open Volume Level C 0 MS EA MS Lic Novell Suite = Windows XP upgrade = Windows Server CALs

What the Press Is Saying "While we do not expect companies to suddenly dump Microsoft's solution overnight, given the significant hardware requirements for Vista and the expense of upgrade and retraining organizations would face; for many, a switchover to Open Workgroup Suite (OWS) would instantly add life expectancy to their desktops, reduce their financial outlay, and not require substantial changes to the environment already familiar to the majority of information workers. So although the OWS desktop will not be a panacea for many classes of power users or those with specialized applications, for the great masses a viable alternative has, in our opinion, finally emerged. When combined with the substantial back-end infrastructure capabilities of ZENworks along with Group. Wise, the pricing and performance offered by OWS is bordering on disruptive. While Windows Vista-or whatever its final name will become-may come to represent a substantial upgrade opportunity for Microsoft, it may also unleash a considerable upgrade opportunity for Novell. " - (Source: IT Analysis, "Novell announces the platform for the enterprise, " March 31, 2006) 53 © Novell Inc, Confidential & Proprietary

What the Press is Saying "For years we have witnessed much spilled ink touting Linux's low cost, open source, free-for-taking approach to software with many positing that it would lead to the demise of Microsoft's hegemony over corporate desktop operating systems and office productivity applications. To date, this has largely been the delusional fantasy of religious fanatics that are hell-bent on venting their frustration at Microsoft's ability to create two seemingly unstoppable cash cows out of this market opportunity. However, the problem has not convinced organizations to give up their love affair with Software Assurance, or what many consider increasing feature bloat or the convenience-over-security approach taken by the Redmond Giant, but rather that any proposed alternatives have been far less than 'good enough' and did not have the commercial trimmings requisite to be seriously considered as an alternative. With OWS, we believe this reality has changed. “ - Source: IT-Director. com, "Novell announces the platform for the open enterprise, " March 31, 2006) 54 © Novell Inc, Confidential & Proprietary

Novell Open Workgroup Suite Providing exceptional value Save 30 -70% over Microsoft licensing cost Gain flexibility with an open environment based on open standards Increase cost savings potential (run open source applications, eliminate unnecessary operating systems, lower costs of desktop tools, etc. ) Enhance security and reduce risk Leverage your existing environment Count on an easy Linux transition path Improve efficiency with more hardware choices

For Additional Information About Group. Wise For a 90 -day evaluation copy of Group. Wise (for Linux, Macintosh, Net. Ware, or Windows NT/2000/XP platforms), or Group. Wise Mobile Server visit: download. novell. com For more information about Group. Wise and Group. Wise Mobile Server, visit: www. novell. com/groupwise 56 © Novell, Inc.

For Additional Information About the Novell Open Workgroup Suite Upcoming web seminars on the components of the Open Workgroup Suite: Novell ZENworks Suite – July 27 SUSE Linux Enterprise Desktop – August 10 Open. Office. org for Linux and Windows – August 24 Register at: http: //register. novell. com/listings/? id=64 For more information about the Novell Open Workgroup Suite visit: www. novell. com/nows 57 © Novell, Inc.