Novartis Pharmaceuticals Corporation Linking Diversity Recruitment to Talent

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Novartis Pharmaceuticals Corporation Linking Diversity Recruitment to Talent Development Teresa L. Sankner Head of

Novartis Pharmaceuticals Corporation Linking Diversity Recruitment to Talent Development Teresa L. Sankner Head of Talent Management, OD and Talent Acquisition October 1, 2015

A Shortage of Talent and Expanded Diversity Landscape. . . Requires Rethinking Diversity Attraction

A Shortage of Talent and Expanded Diversity Landscape. . . Requires Rethinking Diversity Attraction & Retention Strategies Sourcing 67% 51% of life science executives report that hiring has become more difficult Of the population will not be able to afford a university education millennials are projected to make up 75% of the global workforce. GLOBAL SHORTAGE IN CRITICAL SKILLS and capabilities. Retention 38% of all employees are likely to seek out a new job 51% of Biotech/Pharma workers are likely to seek out a new job By 2025, US Demographic SHIFTS = Significant Increase in DIVERSE Talent 2 | Diversity. Inc – Linking Diversity Recruitment to Talent Development | Teresa Sankner | October 1, 2015 | External Use

Companies Are Facing Several Challenges As They Look to Gain an Edge Key Challenges

Companies Are Facing Several Challenges As They Look to Gain an Edge Key Challenges Separate Talent & Diversity Strategies 1 • Diversity seen as an ‘initiative’ vs integrated into ‘how we manage talent’ • Weak pull-through post-hire Diversity Pipeline Planning 2 • Advanced workforce planning and diversity pipelining not a priority • Relationships with diverse associations inconsistent Manager Accountability for Diversity 3 • Driving compressed time-to-fill timelines putting diversity hiring at risk • Manager gap in knowledge and commitment to diversity strategy Culture & Brand Insufficient to Meet the Needs of Multiple Generations 4 • Targeted development plans and mentoring inconsistent for diverse associates • Branding/social media presence not defined or interactive with Gen X/Y 3 | Diversity. Inc – Linking Diversity Recruitment to Talent Development | Teresa Sankner | October 1, 2015 | External Use

An Integrated Talent, Diversity and Development Strategy Has Been Key to Our Success Diversity

An Integrated Talent, Diversity and Development Strategy Has Been Key to Our Success Diversity Attraction & Brand Strategy 2 Onboarding Focused on Diversity & Culture 3 Integrated Talent Management & Diversity Strategy 4 Culture Shift – Manager Accountability for Talent Development RPO Recruitment Process Outsource Model Business-Specific Sourcing Strategies Social Media Microsites & Talent Communities Employee Resource Groups Monthly Executive Diversity Forums Diversity Hiring Protocols & Process Diversity Integration with PMP Role Model Talent & Diversity Leader 4 | Diversity. Inc – Linking Diversity Recruitment to Talent Development | Teresa Sankner | October 1, 2015 | External Use Talking Talent Targeted Development Planning

Custom Sourcing Strategies for the Business Resulted in Doubling of Sourcing Pools Social Professional

Custom Sourcing Strategies for the Business Resulted in Doubling of Sourcing Pools Social Professional Groups • • Public Accounting Professionals Tax Professionals in Public Accounting Women in Leadership-Public Accounting Public Auditing and Accounting Certified Public Accountant Group CPA Public Accounting Professionals Friends of Public Finance Active Sourcing Diversity • • Professional Associations Top Schools/Finance • • Washington Univ in St. Louis University of Pennsylvania Georgetown University Mc. Gill University College of William and Mary Boston College U of Illinois-Urbana Champaign Hillsdale College Passive Sourcing • • • Open Web Publications Talent Community • • Nshmba. org – National Society of Hispanic MBA’s Black. Perspective. com veteransenterprise. com/blog Asianmba. org Black. Perspective. com Now. org Women’s Career Networking and Professional Associations Bay. Bio Pharma Diversity Job-Board Minority. Professional. Network AICPA American Finance Association Finance Meet-up Groups CPA Meet-up Groups Finance Associations | EPAEuropean Finance Association 5 | Diversity. Inc – Linking Diversity Recruitment to Talent Development | Teresa Sankner | October 1, 2015 | External Use

External Outreach and Diversity Focus Yields Significant Business Outcomes and Brand Impact Strategic Partnerships

External Outreach and Diversity Focus Yields Significant Business Outcomes and Brand Impact Strategic Partnerships § PDN – 7. 6% conversation rate § Diversity partnerships from sourcing to mentoring Hiring Analytics § Diversity “pull through” with stats for each stage of the hiring process Social Media & Brand § Microsites & Talent Communities Business Impact: § Diversity pools significantly increased § 10, 000 ethnically diverse for niche roles § 45% increase in Military; 20% disabled; 30% female § 46% female hires; 25% diverse hires § Meeting or exceeding market availability 6 | Diversity. Inc – Linking Diversity Recruitment to Talent Development | Teresa Sankner | October 1, 2015 | External Use 6

Embedding Diversity and Inclusion into Our New Hire Process Connects Attraction to Engagement and

Embedding Diversity and Inclusion into Our New Hire Process Connects Attraction to Engagement and Retention Diversity & Inclusion Focus Culture Integration Team Building/ Philanthropy Cross Functional Collaboration Two-Way Experiential Dialogue Business Outcomes Creation of Consistent Customer Experience the Best START™ On-Boarding Program Retention and High Performance Accelerated Time to Productivity New Hire Engagement with a Culture of Diversity and Inclusion 7 | Diversity. Inc – Linking Diversity Recruitment to Talent Development | Teresa Sankner | October 1, 2015 | External Use 7

12 -Month Onboarding Program Provides a Sustainable Way to Pull-Through Our Commitment to New

12 -Month Onboarding Program Provides a Sustainable Way to Pull-Through Our Commitment to New Hires and Diversity § 2. 5 Day Session/12 month program § Inclusion of Sales and all Functions § Team Building and Philanthropy - packaged 254, 610 meals to date § Culture Panel of diverse Novartis leaders rated as 4. 5/5. 0 § Mingling with ERGs § Onboarding Buddies and Mentors 8 | Diversity. Inc – Linking Diversity Recruitment to Talent Development | Teresa Sankner | October 1, 2015 | External Use

Diversity and Talent Processes Woven Together – “A New Way of Doing Business” Monthly

Diversity and Talent Processes Woven Together – “A New Way of Doing Business” Monthly Executive Talent Forums Diversity Integration with Performance Management Talking Talent Sessions Integrate Diversity Focused Dialogue Manager Accountability And Expectations Defined § Monthly CEO/EC meetings § Spotlight of key diverse talent § Mid-year & Year-end reviews include diverse talent and hiring pulse check § Development planning for diverse associates § PMP objective for all managers to attract qualified diverse candidates reflective of the market § Post calibration diversity lens for succession § “Role Model Talent & Diversity Leader” defined § Talent Scout expectations § Flexible ‘time-to-fill’ allowing greater diversity sourcing 9 | Diversity. Inc – Linking Diversity Recruitment to Talent Development | Teresa Sankner | October 1, 2015 | External Use

Robust Development and Pipeline Planning Expected for Rising Diverse Talents at All Levels of

Robust Development and Pipeline Planning Expected for Rising Diverse Talents at All Levels of the Organization • Associate-driven development through Caree. Rx • Development ‘Pulse Checks’ to monitor progress 3 x yearly • Expectation that development will occur to enable “ready now” status per Succession Planning timeline • Learning through others with Mentoring Share. Point 10 | Diversity. Inc – Linking Diversity Recruitment to Talent Development | Teresa Sankner | October 1, 2015 | External Use

An Integrated Talent, Culture and Diversity Pipeline Strategy Treating Our Talent Pipeline as Critical

An Integrated Talent, Culture and Diversity Pipeline Strategy Treating Our Talent Pipeline as Critical as Our Drug Pipeline An integrated diversity attraction, pipeline and development strategy is key to long-term success 11 | Diversity. Inc – Linking Diversity Recruitment to Talent Development | Teresa Sankner | October 1, 2015 | External Use

Questions? Comments? 12 | Diversity. Inc – Linking Diversity Recruitment to Talent Development |

Questions? Comments? 12 | Diversity. Inc – Linking Diversity Recruitment to Talent Development | Teresa Sankner | October 1, 2015 | External Use