Not just who we are its What we

Not just who we are, it’s What we do Theresa Zawlocki; Associate Development

i k c o r l e g a w n a a M t Z n e m a p s lo e e v r e D e e t a h i T Assoc

who WE are 31 STORES ONE MISSION To develop a team of associates dedicated to providing our guests with a clean store, friendly people, quality products, exceptional value and an enjoyable shipping experience. CURRENT ASSOCIATES 7, 327 THE BEGINNING 1946 OUR VALUES Servant Leadership Execution Community Involvement Associate Development Service

A Little About Us let‘s watch!

In a world of commodities… “Culture is the one thing our competition can’t do better than us. ” -Mark Skogen, President & CEO

CULTURE: The commonly-held set of principles and values that show up in the everyday behavior and actions of our people. Essentially, how we do things at Festival Foods

We’re in the people business, we just happen to sell groceries.

BOOMERANG BASICS The Boomerang Principle is at the heart of everything we do at Festival Foods. Simply stated, we treat customers as guests, listen and respond to their needs so they want to come back. Think of our 27 Boomerang Basics as our instruction guide to executing our vision, mission and values. The Basics define how we relate to our guests, each other, and our communities. They’re who we are and what drives our extraordinary success.

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FESTIVAL Have A Continuous Improvement Mindset COLLEGE GOLD PROGRAM THE HUB COUNTLESS DEVELOPMENT LEADER PROGRAMS

College Established in 1996 Annual three day conference for all leaders Held in the Wisconsin Dells Leadership workshops, building expertise, making connections, and notable key note speakers Servant Leader Awards Ceremony

ALL LEADER Share Information MEETINGS FACEBOOK www. festfoods. co m MORE TWITTE R THAN A NAME BADGE DEPARTMENT HUDDLES

Fest TV: Survey: Associates have the opportunity to share with us in our Annual Engagement Survey! Company Newsletter: We still invest in a traditional newsletter to all associates homes, complete with a coupon for associates to enjoy a product on us while becoming an expert for our guests!

Deliver Results MIRROR LEADERSHIP APPRECIATE EFFORT, REWARD RESULTS THE ANSWER IS YES, NOW WHAT’S YOUR ? ASSOCIATE EMOWERMENT

the 26, 104 $140 k STATS Days Made Dollars Given Top Reason QUALITY Program Since July 2017 Top Stores

Celebrate Success BIRTHDAY AND ANNIVERSARY CARDS & HUDDLES SILVER AND BOOMERANGS GOLD NICE GOING CARDS CULTURE WINS

Listen Generously TOT PUP FREEZERSPOT PAPER SPOT PACKER JERSEY BOOMERAN

CULTURE Always Remember MEETINGS HAVE EACH We’re A Family OTHER’S BACKS CHAPLAINS GRADUATION PHOTOS

Family Involvement • Family members are invited to attend New Hire Orientation with their child and hear from our CEO • Letters home!

We Take Care of Our Festival Family

VOLUNTEER Make A Difference OPPORTUNITIE S In Your PROGRAMS TO GIVE BACK Community PART OF OUR VALUES PROUD TO BE WISCONSIN

Not just in your community, but part of it.

ANNUAL BAG OFF Have Fun COMPETITION UNITED FESTIVITIES WAY FUN AT “FESTS” FESTY laughter

Revamped Orientation! ! ! m a Go Te Bag Off!

We celebrate with our guests!

Theresa Zawlocki tzawlocki@festfoods. com (920) 964 -3454