NORTH SHORE WORKFORCE INVESTMENT BOARD Annual Board Meeting

NORTH SHORE WORKFORCE INVESTMENT BOARD Annual Board Meeting March 14 , 2013

Chair’s Report • WIB Association Quarterly Meeting – Youth Career Development and Employment • Status of federal activities • Other NORTH SHORE WIB We put the North Shore to Work -

Life Sciences Industry on the North Shore- project consultants Jack Leonard, Sue Long, and Bruce Turner NORTH SHORE WIB We put the North Shore to Work -

Executive Summary • • • The life sciences industry is considered an emerging industry in the NSWIB’s Labor Market Blueprint (2010) The industry is complex and evolving with new scientific discoveries and advances in medicine We conducted a study to update information and reflect important industry sectors and workforce skills and needs Our results showed that the industry remains active and is growing There are clear segment focuses with demand for a highly trained workforce Feedback from company interviews generated ideas to enhance the workforce and strengthen industry relationships

Goals of the project • • • Catalogue the Life. Sciences companies in the region - Determine sub-sector focus and strengths Understand the qualifications and experience profiles of the workforce - Academic qualifications Practical experience and certification Other critical skills and competencies Identify gaps and recommend training concepts to address these needs Research the concept of Bio-instrumentation Core Facilities Solicit interest in participation in collaborations to strengthen and enhance the industry

Methodology • • • Company database compiled by NSWIB, NSTC and NSIV Engage consultants with knowledge and industry network Develop an interview survey tool Conduct outreach to companies with goal to interview 50% of the companies Collect and analyze data and report findings: - Review with regional partners, educators, and industry Propose next steps: - Potential training programs and services to fill skills and experience gaps

The Life Sciences framework is diverse and fluid across industry sectors North Shore WIB Labor Market Blue Print (2010)

Interview results - statistics • • • We documented 80 Life Sciences companies in the North Shore region Company database was updated to reflect: - mergers and acquisitions (7) relocations to other regions (6) new or missing life sciences companies (10) non-life science companies (20+) In-depth interviews were conducted with 35 (44%) of the companies This sub-set represents approximately 4, 600 employees in Massachusetts (all locations) Half of the 35 companies said their workforce expanded in 2012

Interview results - other highlights • • • Founder/CEO residency was the predominant reason for company’s location on the North Shore The region includes noteworthy industry pioneers and sector leaders - NEB, Waters, Analogic, Abio. Med However, we also saw strong entrepreneurial activity with new start ups and regional offices moving in - NSIV incubator, Triple Ring For non-life sciences companies this as an attractive market and are looking for ways to participate - TUV SUD America Workforce is well educated and largely local

Region revealed strong focus in 3 sectors Sector Reagents Instruments Medical Devices Description Reagents are an essential part of routine life sciences R&D, supporting Drug development and Diagnostics Company Examples New England Biolabs Cell Signaling Technologies Enzymatics Specialized equipment and devices used by scientists, laboratory workers Hettich Instruments to perform experiments, process Jeol samples, take measurements, gather Sage Sciences data Instrument, apparatus, implant used to Abio. Med prevent or treat disease or condition, Analogic or deliver therapy Microline Surgical

Analysis based on 35 companies

Interim analysis based on 70 companies

Co-location has created Ecosystems around industry pioneers and leaders City/Town Number of companies Representative companies Beverly 43 Waters, Thermo Fisher, Cell Signaling, Cummings Center, NSIV Danvers 12 Abiomed, Cherry Hill Drive Peabody 5 Analogic, Centennial Drive Salem 5 US Biologics, Shetland Park Gloucester 4 Lynn 3 Ipswich 2 Topsfield 2 Saugus 1

The industry attracts a broad spectrum of talent Reagents Research Scientists Skilled scientist/manager (applications/product/team) Laboratory Technicians Manufacturing/Quality Technical/Customer Support Sales/Field Support ✓ ✓ ✓ Engineers (Mechanical, Electrical, Software, Quality) Instruments ✓ ✓ ✓ ✓ ✓ Specialist (automation, molding) Assembler/machine operators engineering technicians ✓ ✓ Procurement/Logistics/Warehousing Admin, Marketing, Website, etc. Medical Devices ✓ ✓ ✓

There is a strong demand for college level training Minimum Qualification for workforce (%) Data based on 35 company interviews

Hands-on, job related experience is also valued CERTIFICATIONS: -Safety -CAD/CAM -Medical Technologists Analysis based on 35 companies Companies who agree (%)

Survey revealed skills gaps • • • 80% companies revealed challenging positions to fill Demand for combination skills or some specific qualification or experience Pressing need for Engineers, especially electromechanical, software Scientists with specific skills (e. g. Bio. Informatics), or combinations (e. g. Chem/Physics with Bio) Sales, Field Specialist, Technical Service who interface with customers require technical knowledge and business acumen • Technical Managers • Regulatory Affairs

Survey revealed competency needs • • • Communications skills (writing, presentation, verbal) Complex problem solving Critical thinking Team work Professionalism Quality systems basics - how to document control, data management, etc.

Findings related to analytical instrumentation and Bioinstrumentation Core Facilities Analysis based on 35 companies

Support for Bio-instrumentation Core Facilities was influenced by company sector and size Analysis based on 35 companies

Ideas enhancing the Life Sciences workforce • Strengthen the connection between industry and academia - • - Starts in Grammar Schools Understand how science is applied to different career paths Real life manufacturing - what it takes to make a product Industry Post-Doc programs Need for internships across the board - Integrate co-ops, internship, apprenticeships into college programs “For applicants fresh out of school, hands-on experience on advanced equipment is an absolute necessity”

Ideas for enhancing the Life Sciences workforce continued. . • Engineering talent hole - • • Low participation by students from North Shore schools, reason not well understood Need for cross-training - Encourage science students to minor in business and vice versa - Technical background helps Marketing folk understand Customer Needs Interviews and hiring skills - Rigid hiring practices by companies may pass over talented, capable individuals who fail the “checklist” Students lack interview skills

Other ideas for enhancing the industry • • Venture capital, economic development support Better transportation and signage Cost containment on healthcare and regulatory approvals Need for ideas and mechanisms for bringing cohesion to the life sciences industries on the North Shore

Ideas for Life Sciences consortia and industry collaborations • 70% companies were intrigued about the idea of a consortium • Collaboration on research and development - B-testing for new technologies - Applications testing • Share best practices - CRM, process workflow, etc. • For hosting training sessions (distributor training) • Networking - Access to talent pool for consultation, qualified candidates - Development opportunity for employees

• • • Outlook The life science arena is a thriving on the North Shore with a strong legacy and entrepreneurial community Three important industry sectors populate the region: Reagents, Instruments, and Medical Devices Mature companies are manufacturing and distributing commercial products to life science and healthcare customers (supporting the Drug and Diagnostics industries) Skills demands on the workforce are high with ~ 70% requiring Bachelors degree as a minimum Valuable feedback was collected for enhancing the workforce through training and promoting a stronger relationship with academia

Workforce Systems Committee Career Center Enhancements • Reduce “Bricks and Mortar“ commitment in favor of Consolidated Career Center and Community Access Points. • Streamline the Administrative Staffing Patterns. • Reorienting existing frontline staff into teams to provide enhanced core services that lead to jobs in our critical growth sectors. • Identify and cross-train existing staff into teams that can deliver training and services at remote locations on a regular basis • Utilizing technology to improve access and reduce selected service delivery costs. Annual Report to the Legislature • Draft Report – will be mailed out end of March NORTH SHORE WIB We put the North Shore to Work -

Skills Gap Committee On-Line Learning Research • Met with North Shore Community College…will meet with Salem State University staff as well…to learn about trends and data that local area post-secondary education is seeing Long Term Unemployed Research • Tend to be younger and less educated • We need to target our program design with these issues in mind • Mature Long-term Unemployed tend to more educated but 60+ has very low educational attainment On-Line Job Posting Analytics • Reviewed 318 job postings in Manufacturing Industry including occupational skills New GED Test • Beginning to research the new GED test (2014), impact on students and education providers (Adult Basic Education and WIA Youth Vendors) NORTH SHORE WIB We put the North Shore to Work -

Partnership Committee Marketing Plan Update • Update Labor Market Blueprint, WIB Brochure, and Sector Reports • Bi-monthly newsletter • Four editorials New Partnership Development • Manufacturing 1. Four WIB Consortium • Life Sciences – potential in developing a consortium with these companies NORTH SHORE WIB We put the North Shore to Work -

Youth Pipeline Committee Amp it Up Manufacturing Project • Partnership with North Shore Technology Council • Introduce Teachers to the North Shore Manufacturing Industry WIA Youth RFP • • • Released on March 13 th – Due on April 16 th Sub-Committee has been identified to review proposals and make recommendations Full Board will vote on proposals at May 9 th meeting F 1 rst. Jobs 2013 • • RFP released on March 11 – Due on April 21 st Will continue to seek out businesses to hire teen directly Youth. Works funds from the State are being finalized Fundraising efforts in place NORTH SHORE WIB We put the North Shore to Work -

Next meetings: May 9, 2013 NORTH SHORE WORKFORCE INVESTMENT BOARD 70 Washington Street Suite 314 Salem, MA 01970 Tel. 978. 741. 3805 www. northshorewib. com