Nonverbal Communication Chapter Nine Nonverbal Communication J S

Nonverbal Communication Chapter Nine: Nonverbal Communication J. S. O’Rourke, IV University of Notre Dame / USA

Communication If communication is the transfer of meaning, which we accomplish largely through the use of verbal symbols, then nonverbal communication would be. . . Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 9 -2

Nonverbal Communication The transfer of meaning without the use of verbal symbols. Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 9 -3

Nonverbal Categories w Sign language. w Action language. w Object language. Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 9 -4

The Nonverbal Process w Cue: We perceive a nonverbal cue (sight, sound, touch, taste, or smell). w Expectation: We compare what we perceive to our expectations. w Inference: We infer meaning based on how closely our perceptions match our expectations. Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 9 -5

Functions of Nonverbal Communication w Accenting w Complementing w Contradicting w Regulating w Repeating w Substituting Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 9 -6

Functions of Nonverbal Communication w Accenting w Complementing w Contradicting w Regulating w Repeating w Substituting Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 9 -7

Functions of Nonverbal Communication w Accenting w Complementing w Contradicting w Regulating w Repeating w Substituting Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 9 -8

Functions of Nonverbal Communication w Accenting w Complementing w Contradicting w Regulating w Repeating w Substituting Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 9 -9

Functions of Nonverbal Communication w Accenting w Complementing w Contradicting w Regulating w Repeating w Substituting Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 9 -10

Functions of Nonverbal Communication w Accenting w Complementing w Contradicting w Regulating w Repeating w Substituting Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 9 -11

Principles of Nonverbal Communication w Nonverbal communication occurs in a context. w Nonverbal communication is usually packaged. Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 9 -12

Principles of Nonverbal Communication w Nonverbal behavior communicates, always. In other words, try as you might, you cannot communicate. Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 9 -13

Principles of Nonverbal Communication w Nonverbal behavior is metacommunicational. This means, essentially, that all such behavior is really about communication itself. Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 9 -14

Dimensions of the Nonverbal Code w Kinesics: n n n Emblems Illustrators Affect displays Regulators Adaptors Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 9 -15

Dimensions of the Nonverbal Code w Kinesics: n n n Emblems Illustrators Affect displays Regulators Adaptors Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 9 -16

Dimensions of the Nonverbal Code w Kinesics: n n n Emblems Illustrators Affect displays Regulators Adaptors Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 9 -17

Dimensions of the Nonverbal Code w Kinesics: n n n Emblems Illustrators Affect displays Regulators Adaptors Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 9 -18

Dimensions of the Nonverbal Code w Kinesics: n n n Emblems Illustrators Affect displays Regulators Adaptors Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 9 -19

Dimensions of the Nonverbal Code w Physical Characteristics. Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 9 -20

Dimensions of the Nonverbal Code w Artifacts. Any human -made object. May include clothing, jewelry, or any of our possessions. Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 9 -21

Dimensions of the Nonverbal Code w Space Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 9 -22

Dimensions of the Nonverbal Code w Touch Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 9 -23

Dimensions of the Nonverbal Code w Paralanguage w Time w Color w Smell w Acoustics w Silence Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 9 -24

Some Effects of Nonverbal Communication w Sometimes nonverbal cues are easy to read. Photo Courtesy of The Observer, University of Notre Dame Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 9 -25

Some Effects of Nonverbal Communication w And sometimes nonverbal cues are difficult to interpret. Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 9 -26

Some Effects of Nonverbal Communication w We often read into some cues much that isn’t there, and fail to read some cues that are clearly present. w We’re not as skilled at this as we tend to think we are. Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 9 -27

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 9 -28