NonAdherence or Low Health Literacy Can You Tell

  • Slides: 63
Download presentation
Non-Adherence or Low Health Literacy: Can You Tell the Difference? Darcel Reyes, RN, ANP-BC,

Non-Adherence or Low Health Literacy: Can You Tell the Difference? Darcel Reyes, RN, ANP-BC, Ph. D (c) 1

Disclosure The following person has no relevant financial, professional or personal relationships to disclose:

Disclosure The following person has no relevant financial, professional or personal relationships to disclose: Darcel M. Reyes, RN, ANP-BC, AAHIVS, Ph. D (c) There are no commercial supporters of this activity. 2

Learning Objectives • Recognize the signs of low literacy in a client with HIV

Learning Objectives • Recognize the signs of low literacy in a client with HIV • Use screening tools effectively to assess for low health literacy • Implement interventions that will assist the client with self-management of HIV disease 3

What is Literacy? 4 Nielsen-Bohlman, Panzer, & Kindig, 2004

What is Literacy? 4 Nielsen-Bohlman, Panzer, & Kindig, 2004

What is Health Literacy? “ the degree to which individuals can obtain, process, understand,

What is Health Literacy? “ the degree to which individuals can obtain, process, understand, and communicate about basic health information and services needed to make appropriate health decisions. ” INFORMED 5 Mc. Cormack, et al. , 2010

The National Survey Of Health Literacy found: Healthliteracyinnovations. com

The National Survey Of Health Literacy found: Healthliteracyinnovations. com

True or False: • 1. Most people with low literacy skills are minorities. •

True or False: • 1. Most people with low literacy skills are minorities. • 2. Only those who didn’t finish high school have problems with health literacy. • 3. Even patients with a well-controlled chronic disease can have limited health literacy. 7

What increases the risk of low literacy? • Age greater than 65 • Enrollment

What increases the risk of low literacy? • Age greater than 65 • Enrollment in Medicaid, other public insurance or public assistance • African American race • Hispanic/Latino ethnicity • Race and Ethnicity as a risk factor decreases as income and education increases! • Fluent in a language other than English • CAVEAT: This is country specific! 8

WHY ARE WE CONCERNED ABOUT LOW HEALTH LITERACY? 9

WHY ARE WE CONCERNED ABOUT LOW HEALTH LITERACY? 9

True or False: • 4. People will rarely tell you if they have problems

True or False: • 4. People will rarely tell you if they have problems reading. • 5. Health literacy is about reading skills. • 6. Most providers can tell if someone has low health literacy. 10

11

11

12

12

13 Parikh, et al. , 1996

13 Parikh, et al. , 1996

How is the Health Literacy in your community? Here is how to find out:

How is the Health Literacy in your community? Here is how to find out: • http: //nces. ed. gov/naal/estimates/State. Estimat es. aspx. • http: //www. pfizerhealthliteracy. com/physiciansproviders/Prevalence. Calculator. aspx#calculator. 14

15

15

PEOPLE LIVING WITH HIV AND LOW HEALTH LITERACY 16

PEOPLE LIVING WITH HIV AND LOW HEALTH LITERACY 16

HIV, Health Literacy, and Medications In a study of 157 patients in a community

HIV, Health Literacy, and Medications In a study of 157 patients in a community clinic, 48% the participants read below a 9 th grade level; one third could not name their HIV medications (p. <. 01); two thirds did not know how to take their medications correctly, three quarters did not know the meaning of “CD 4 count” or Viral load” 17 Wolf, et al. , 2006

PLWHA and low health literacy are more likely to: • have negative perceptions of

PLWHA and low health literacy are more likely to: • have negative perceptions of their health care experiences • perceive their care as poor • have lower CD 4 counts and higher VL • • Have more frequent hospitalizations, but • Visit healthcare providers on a monthly basis • Have misconceptions about how HIV is transmitted. Kalichman, 2003; Kalichman, 2008 18

PLWHA and low health literacy are less likely to: • View providers as involving

PLWHA and low health literacy are less likely to: • View providers as involving them in decision making • understand provider explanations of treatment plans and disease processes • know the meaning of the terms “CD 4” and “Viral Load” Kalishman, 2008 19

HIV and Health Literacy • The AIDS Treatment for Life International Survey of 2035

HIV and Health Literacy • The AIDS Treatment for Life International Survey of 2035 PLWH in 2010 found that: • 35% of PLWH in North America identified HIV drug resistance as a good thing. • 24% of PLWH in Africa • 16% in Latin America • 14% in Asia • 15% in Europe • (p<. 05) 20 Nachega, et al. , 2012, JIPAC 11 (12), 128 -133

PLWHA do not perceive that they are getting adherence messages 21 Nachega, et al.

PLWHA do not perceive that they are getting adherence messages 21 Nachega, et al. , 2012, JIPAC 11 (12), 128 -133

WHAT’S IT LIKE TO BE A PATIENT WITH LOW HEALTH LITERACY? 22

WHAT’S IT LIKE TO BE A PATIENT WITH LOW HEALTH LITERACY? 22

Can you READ this? Your naicisyhp has dednemmocer that you have a ypocsonoloc. Ypocsonoloc

Can you READ this? Your naicisyhp has dednemmocer that you have a ypocsonoloc. Ypocsonoloc is a test for noloc recnac. It sevlovni gnitresni a elbixelf gniweiv epocs into your mutcer. You must drink a laiceps diuqil the thgin erofeb the noitanimaxe to naelc out your noloc. It says: Your physician has recommended that you have a colonoscopy. A colonoscopy is a test for colon cancer. It involves inserting a flexible viewing scope into your rectum. You must drink a special liquid the night before the examination to clean out your colon. 23 Weiss, 2007

healthliteracyinnovations. com

healthliteracyinnovations. com

Wise teaches me a lesson. Brian swears he’s taking his once a day regimen

Wise teaches me a lesson. Brian swears he’s taking his once a day regimen Herman’s HIV is under control, what’s up with his BP? Serena brings her medications in. CASE STUDIES: 25

Wise • He brings these medications to the visit: • Fluticasone/salmedrol (Advair) • Tiotropium

Wise • He brings these medications to the visit: • Fluticasone/salmedrol (Advair) • Tiotropium bromide (Spiriva) • Lopressor • Metoprolol • Toprol XL • NO HIV medications (he admits to selling them for pain medicine or illicit drugs) 26

Is it drug use or low literacy? • Here are some hints: THE WISE

Is it drug use or low literacy? • Here are some hints: THE WISE SOLUTION • The counter on the Advair is still on 60 • Wise uses the Spiriva without inserting the capsule in the dispenser • He explains that he has been swallowing the Spiriva capsules • He is taking the Lopressor, Metoprolol and Toprol XL together 27

 • Difficulty explaining symptoms • Use excuses to avoid reading “I forgot my

• Difficulty explaining symptoms • Use excuses to avoid reading “I forgot my glasses. ” • Have lots of papers folded up together in purse or pocketimportant, unimportant, and expired • Missed appointments • Difficulty explaining how to take medications • Take overly long or refuses to fill out forms. 28

This is one simple tool to assess for health literacy 29

This is one simple tool to assess for health literacy 29

Assess health literacy with four simple questions Do you like to read? or How

Assess health literacy with four simple questions Do you like to read? or How happy are you with the way you read?

What is the best way for you to learn new things? Chew, et al.

What is the best way for you to learn new things? Chew, et al. , 2004

How confident are you to fill out medical forms by yourself? Chew, et al.

How confident are you to fill out medical forms by yourself? Chew, et al. , 2004

How often do you have problems learning about your health because of difficulty understanding

How often do you have problems learning about your health because of difficulty understanding written information? Chew, et al. , 2004

Brian and Emily • Brian cannot read or write, but he has his own

Brian and Emily • Brian cannot read or write, but he has his own business in home remodeling (numeracy) • Brian was on a once a day regimen • Brian insists that he takes his medications faithfully • • New labs show a viral load of >1000 • The genotype showed resistance in all classes 34

What’s the problem with Brian? A. Brian was taking his medicine, but is now

What’s the problem with Brian? A. Brian was taking his medicine, but is now selling his medication to finance his business B. Brian has relapsed C. Brian is busy with his business, he takes his medications intermittently, creating resistance D. Brian is taking his medications and the genotype is showing archived mutations 35

Brian’s past has caught up with him • These are old mutations • Because

Brian’s past has caught up with him • These are old mutations • Because Brian cannot read or write, he has no record of his previous regimens • Now Brian needs a new regimen consisting of five pills • Some pills Brian will take twice a day • Some pills Brian will take once a day • Emily wants to help Brian 36

The Newest Vital Sign Give the patient this Ice Cream Label Ask these questions

The Newest Vital Sign Give the patient this Ice Cream Label Ask these questions and score 37

Brian has “visual literacy. ” He can identify his medications easily, and you know

Brian has “visual literacy. ” He can identify his medications easily, and you know he has “numeracy” skills You can use these two skills to help Brain take his new regimen by using the “teach back” strategy. WHAT IS “TEACH BACK”? 38

Herman’s Blood Pressure • Herman's HIV is under control: his CD 4 count is

Herman’s Blood Pressure • Herman's HIV is under control: his CD 4 count is in the 400 s, and his viral load is undetectable • His blood pressure is consistently high • Herman insists he is taking his medications. 39

Why is Herman’s blood pressure so high? A. Herman is just telling you that

Why is Herman’s blood pressure so high? A. Herman is just telling you that he taking his blood pressure medicine because he thinks that is what you want to hear B. The medicine needs to be changed or increased because it is not working for him C. Herman believes the medicine is causing ED and ruining his love life D. Herman can’t read, so he doesn’t know how to take his medicine 40

Herman shows you his medicine Loratadine 10 mg once a day Lisinopril 10 mg

Herman shows you his medicine Loratadine 10 mg once a day Lisinopril 10 mg once a day 41

Serena’s Cholesterol • Serena is adherent to her once a day HIV medication •

Serena’s Cholesterol • Serena is adherent to her once a day HIV medication • Her cholesterol is out of control • Her diabetes is poorly controlled • You have changed medications, added medications and sent Serena for nutritional counseling many times • You decide to do a medication review 42

Serena brings in her meds But that wasn’t all 43

Serena brings in her meds But that wasn’t all 43

HIV medications look like this: How different do these medications Look to you? 44

HIV medications look like this: How different do these medications Look to you? 44

45

45

What’s a simpler word? • Cellulitis • Lipids • Monitor • Mutation • Resistance

What’s a simpler word? • Cellulitis • Lipids • Monitor • Mutation • Resistance • Anti-inflammatory • Inflammation • “the results are negative” • Skin infection • Fats in blood • Keep track of, keep an eye on it • The virus changes • The virus fights the HIV medicine • Less swelling and irritation • Irritation, swelling, infection • Normal test 46

What are our goals for today? Teach your patient to ask: • What is

What are our goals for today? Teach your patient to ask: • What is my main problem? • What do I need to do about the problem? • Why is it important for me to do it? Pfizerhealthliteracy. com 47

How much information can people retain? The experts say people only remember 5 -7

How much information can people retain? The experts say people only remember 5 -7 bits of information! Most healthcare visits result in: INFORMATION OVERLOAD 48 Doaks, & Root, 1996

End your visit with this statement: I bet a lot of questions have been

End your visit with this statement: I bet a lot of questions have been on your mind as we’ve talked. Tell me 1 or 2 questions you’ve been thinking about. 49

True or False: • 8. Writing material for a 5 -6 th grade reading

True or False: • 8. Writing material for a 5 -6 th grade reading level is just “dummying down” the information. • 9. Most health information is written at a much higher reading level than the average reading ability of patients. • 10. Well educated people are insulted when given lower level reading material. 50

INTERNET HEALTH INFORMATION: AS RELIABLE AS CONVERSATION AT A BAR 51

INTERNET HEALTH INFORMATION: AS RELIABLE AS CONVERSATION AT A BAR 51

What’s the problem with most health information websites? • The reading level of most

What’s the problem with most health information websites? • The reading level of most are 11 th grade • Use scientific language or medical jargon • Lots of words! • People can’t tell the difference between commercial websites, government websites, or research institutions or… • The difference between advertisements and real information 52

How many HIV websites are out there? GOOGLE: 203, 000 YAHOO: 134, 000 BING:

How many HIV websites are out there? GOOGLE: 203, 000 YAHOO: 134, 000 BING: 137, 000 53

Why is this important? 84% of people start with a search engine 13% start

Why is this important? 84% of people start with a search engine 13% start at a health website 2% start at Wikipedia 1% start at a social network 54

How reliable are HIV websites? • A survey of 137 HIV health information websites

How reliable are HIV websites? • A survey of 137 HIV health information websites found: • 35% did not have a current date within 1 year of the survey • Only 7% had information reviewed by an expert • Only 4% had information that was journal referenced • One website promoted avoidance of HIV medications and provided anecdotal stories of cures without HIV medications Horvath, Harwood, Courtnay-Quirk, Mc. Farlane, Fisher…Rosser, 2011 55

Results of a study of PLWH and high health literacy who used the internet

Results of a study of PLWH and high health literacy who used the internet showed that : • Believed that HIV did not cause AIDS • Scientist were still debating the cause of AIDS • There were herbal and natural cures for HIV and AIDS • Experienced more HIV symptoms, had less adherence to treatment regimens, and were less likely to be undetectable 56

What makes a website reliable? 57

What makes a website reliable? 57

Some Tips: • KISS • Keep It Short and Simple • Pictures speak louder

Some Tips: • KISS • Keep It Short and Simple • Pictures speak louder than words • Personalize, don’t Generalize! • See it, hear it, and do it and repeat it! • Safest internet sources: . gov, . edu, and. org, and sites with a HON designation • Literacy is the latest vital sign! 58

Review Questions What are some of the RED FLAGS of low health literacy? 1.

Review Questions What are some of the RED FLAGS of low health literacy? 1. Refusing to complete forms 2. Asking a lot of questions 3. Difficulty describing symptoms 4. Items 1 and 3 only 59

Review Questions Health literacy can be assessed by: 1. Determining the patient’s reading level

Review Questions Health literacy can be assessed by: 1. Determining the patient’s reading level 2. Using the Newest Vital Sign 3. Asking 4 simple questions 4. All of the above 5. 2 and 3 only 60

Health Literacy Resources • • http: //www. ahrq. gov/qual/literacy/healthliteracytoolkit. pdf http: //nchealthliteracy. org/communication. html

Health Literacy Resources • • http: //www. ahrq. gov/qual/literacy/healthliteracytoolkit. pdf http: //nchealthliteracy. org/communication. html http: //www. healthyroadsmedia. org/index. htm http: //www. cms. gov/Written. Materials. Toolkit/ 61

Parting Words “The illiterate of the future will not be the person who cannot

Parting Words “The illiterate of the future will not be the person who cannot read. It will be the person who does not know how to learn. ” Alvin Toffler Future Shock 62

Thank You! Darcel Reyes, RN, ANP-BC, Ph. D (c) Darcel. reyes@rutgers. edu 63

Thank You! Darcel Reyes, RN, ANP-BC, Ph. D (c) Darcel. reyes@rutgers. edu 63