Non Verbal Communication Chapter 2 lessons 5 6

Non Verbal Communication Chapter 2, lessons 5 -6

Nonverbal Communicationinformation that is communicated without using words. 93% of communication is nonverbal http: //lynn_meade. tripod. com/id 56. htm

Nonverbal messages relate to verbal messages. Ø Repeat Ø Substitute Ø Complement Ø Emphasize Ø Regulate Ø Contradict

Paralanguage the meanings attached to words based on how they are said Ø Includes: articulation pronunciation rate pitch volume stress vocal qualities Ø

Kinesics use of body—posture and gestures Ø l l l l l -general meanings slumped posture erect posture lean away lean forward crossed arms uncrossed arms -mirroring -fidgeting/nervous movement

Affect Displays Ø use of face and eyes -eyebrows, forehead, eyes, lips, jaw -express emotions ie. fear, anger, happiness -eye contact

Haptics use of touch to communicate -earliest means of making contact with others -handshake, pat on the back, hug -to touch or not to touch…

Proxemics -use of space -Intimate=0 -18 inches -personal=18 inches-4 feet -social=4 -12 feet -public=more than 12 feet

Artifactual Communication -appearance -We make assumptions about people based on the clothing they wear and the objects they have. -culture, occupation, Interests, occasion

Chronemics -use of time -sends intentional and unintentional messages about what is important to us