NMS Overview Nuance Management Server Features and Architecture

NMS Overview Nuance Management Server: Features and Architecture © 2002 -2013 Nuance Communications, Inc. All rights reserved. Page 1

Overview NMS is a cloud based platform that delivers a common set of Services to products in the Nuance Healthcare domain – NMS Healthcare products get access to: – – One unified management solution for all: – – A common set of features: authentication, licensing, etc. A common configuration hierarchy: organizations, sites, groups and users which allows for a single, unified setup for a customer’s organization across these products Customers: can manage their Nuance products Development partners: can manage their customers that utilize services from the Nuance Healthcare suite Nuance personnel: can manage, configure, troubleshoot and report on their customer’s products NMS can also supports on premise installations – Important for some Network Edition customers, and SAS in EMEA © 2002 -2013 Nuance Communications, Inc. All rights reserved. Page 2

Features - NMS – Products and applications utilizing NMS – – Nuance Management Console, Dragon Medical Network Edition (DMNE), Speech Anywhere Services (SAS), DM 360 Direct, Reporting (e. Scription / DESS), Mobile and Desktop Recorders, PS 360 Mobile, CLU Common services Authentication License management Centralized application data storage Organization, Sites, Groups, Users hierarchy for customer setup and configuration – Rights and access privileges – Client log management and access for troubleshooting – – – Connectivity to backend (HIM) platforms – e. Scription, DESS (i. Chart), Beyond. TXT, Mscribe, GEMStar, Speech Magic © 2002 -2013 Nuance Communications, Inc. All rights reserved. Page 3

Features - Speech Products – Sharing common data across Nuance products – Dragon Medical Network Edition (DMNE) and Direct share: § Words § Commands § Auto texts (normals) – Provides a consistent experience across healthcare products § Example: a user adds an auto-text in DMNE, and it is immediately available in Direct – DMNE – – Setting management and configuration Profile Optimizer management backup/restore § Automatic Profiles Upgrade to New DMS Versions – Speech Metrics and Trends – – – Reporting on usage of speech products Direct – “Sync Anywhere” SAS configuration for on premise (EMEA) setups © 2002 -2013 Nuance Communications, Inc. All rights reserved. Page 4

Features – Nuance Dictation Recorders – DMMR and DMDR Access to multiple HIM systems without rebuilding client applications – Deliver dictation from devices to HIM systems – Deliver Patient Lists from supported HIM systems (e. S, DESS) – § Discharge Notification § Dictation Notification § Patient Management – Send Patients, Group Management – Trend reporting on dictation activity © 2002 -2013 Nuance Communications, Inc. All rights reserved. Page 5

Features - NMC – Nuance Management Console (NMC) – – – A common console for administration and configuration of all participating healthcare products Current localization in French (German next to be added) Utilities for Projects Log File Management and retrieval Displays complex, robust reporting from specific cloud HIM systems § e. S § DESS (i. Chart) © 2002 -2013 Nuance Communications, Inc. All rights reserved. Page 6

Architecture – New V 5 architecture (1 Q 2015 CY) (Project teams will be able to create backend service and UI without requiring NMS bandwidth. ): – Extensible application services § Development teams can add services and functionality to the NMS “healthcare bus” while utilizing the common functionality of the NMS platform – Extensible management console § The Nuance Management Console (NMC) has been redesigned to: – – Support HTML 5 for compatibility with many browsers Allow for development teams to add and support their own configuration UI within NMC Web services – – NMS exposes web services to provide functionality to clients HIM Data Connectors – Allows a small, separate data connector to be built to support each HIM system participating. – Hides the implementation details of the back end systems from clients Database – Microsoft’s SQL Server is utilized for the data store © 2002 -2013 Nuance Communications, Inc. All rights reserved. Page 7

NMC DMNE DMMR Direct Healthcare Clients Haiku DMDR Platform Authentication License management Settings Storage Organization, Sites, Groups, Users Rights/access privileges Client log management Dragon Medical Words Auto. Text Commands Usage Profile Optimizer HIM SAS Dictation Patient List Documents Canto Cluster Reporting SAS SQL Report Healthcare Service Web Services HIM Connectors e. S DESS Gemstar Beyond. TXT Speech M Healthcare Backend Systems © 2002 -2013 Nuance Communications, Inc. All rights reserved. Page 8