NIMS National Qualification System NQS National Integration Center

NIMS National Qualification System (NQS) National Integration Center May 22, 2018 NATIONAL INTEGRATION CENTER The National Integration Center (NIC) develops doctrine and tools to lead the whole community implementation of the National Preparedness System (NPS) and the National Incident Management System (NIMS).

Benefits of NQS § NQS provides the tools for jurisdictions and organizations to implement their own qualification and certification processes to share resources more seamlessly with other jurisdictions and organizations. § NQS enhances mutual aid. By speaking with one voice, entities can: Ø Rapidly identify personnel who have the needed qualifications for the job; Ø Supplement their team with confidence knowing that the mutual aid they receive consists of the capabilities for which they asked; Ø Efficiently define staffing requirements; and Ø Clarify recruitment and training requirements. § NQS also supports the National Preparedness Goal by creating a network of qualified personnel for potential nationwide deployment. NATIONAL INTEGRATION CENTER The National Integration Center (NIC) develops doctrine and tools to lead the whole community implementation of the National Preparedness System (NPS) and the National Incident Management System (NIMS). 2

NQS Guidance and Tools NATIONAL INTEGRATION CENTER The National Integration Center (NIC) develops doctrine and tools to lead the whole community implementation of the National Preparedness System (NPS) and the National Incident Management System (NIMS). 3

NIMS Resource Management Supplemental Document Development: A Collaborative Effort § Each NIMS supplemental document follows a four-stage process. Development National Engagement Adjudication Rollout Develop documents with input from subject matter experts Solicit input from stakeholders on draft document Adjudicate comments, update drafts, and obtain concurrence Release and promote documents § Development of Resource Management supplemental guidance and tools is a collaborative effort involving all sectors of the nation’s disaster community. FEMA: Ø Draws upon industry, NIMS, and other government best practices; Ø Involves subject matter experts; and Ø Engages partners in development, communications, and feedback Learn more: https: //www. fema. gov/national-qualification-system 4 Send us e-mail: FEMA-NIMS@fema. dhs. gov

NIMS Guideline for the National Qualification System (NQS) § The Guideline establishes the doctrine for NQS. It provides guidance to an Authority Having Jurisdiction (AHJ) or designee by: Ø Describing the primary elements of an effective qualification, certification, and credentialing system; Ø Identifying the steps for certifying the qualifications of incident personnel; Ø Describing how to stand up and implement a review process; and Ø Introducing the need to credential qualified and certified personnel. § The Guideline does not provide procedural details. NATIONAL INTEGRATION CENTER The National Integration Center (NIC) develops doctrine and tools to lead the whole community implementation of the National Preparedness System (NPS) and the National Incident Management System (NIMS). 5

Qualification § NQS qualification is the process of: Ø Enabling personnel to perform the duties of specific incident positions and meet any other prerequisites established for the positions; and Ø Documenting that individuals have demonstrated the capabilities required for those positions. § Performance of the duties of a particular position occurs through a combination of training, on-the-job coaching, and experience. § A Job Title/Position Qualification establishes the minimum qualification criteria for a specific position. NATIONAL INTEGRATION CENTER The National Integration Center (NIC) develops doctrine and tools to lead the whole community implementation of the National Preparedness System (NPS) and the National Incident Management System (NIMS). 6

Certification § Certification is the Authority Having Jurisdiction’s (AHJ) final and official documentation indicating that an individual is qualified to perform in a specified NIMS position. § A Qualification Review Board (QRB) is a panel representing the AHJ who evaluates the trainee’s ability to fulfill an incident -related position. § The QRB evaluation results in a recommendation to the Certifying Official (CO) to certify or to not certify the trainee as qualified for a specific position. NATIONAL INTEGRATION CENTER The National Integration Center (NIC) develops doctrine and tools to lead the whole community implementation of the National Preparedness System (NPS) and the National Incident Management System (NIMS). 7

Credentialing § Credentials verify an individual’s identity and qualifications to fulfill a specific incident-related position. § Credentials may also document other attributes of individuals, such as affiliations and/or privileges. § The content from the Credentialing Guideline previously released for national engagement is now an appendix within the NQS Guideline. NATIONAL INTEGRATION CENTER The National Integration Center (NIC) develops doctrine and tools to lead the whole community implementation of the National Preparedness System (NPS) and the National Incident Management System (NIMS). 8

Job Titles/Position Qualifications Overview Job Titles / Position Qualifications § Job Titles/Position Qualifications describe the education, experience, training, and other qualifications for a specific position. § These documents consist of the following sections: Ø Description: A description of the primary functions of the position. Ø Education: The minimum education required for the position. Ø Training: The minimum training required for the position Ø Experience: The minimum experience required for the position. Ø Physical/Medical Fitness: The necessary level of physical/medical fitness for the position. Ø Currency: The minimum currency requirements to maintain the position. Ø Technical Licenses and Certification: Any licenses or certifications necessary for the position. Learn more: https: //www. fema. gov/national-qualification-system 9 Send us e-mail: FEMA-NIMS@fema. dhs. gov

Job Titles/Position Qualifications Overview Job Titles / Position Qualifications. Learn more: https: //www. fema. gov/national-qualification-system 10 Send us e-mail: FEMA-NIMS@fema. dhs. gov

PTB Overview Position Task Books § Position Task Books (PTBs) identify the competencies, behaviors and tasks that personnel must demonstrate in order to become qualified for a defined incident position. § Various organizations use PTBs to demonstrate competencies. § PTBs provide an observable, measurable, and standardized method of documenting the trainee’s performance in a position. Ø The PTB is used to document the trainee’s successful performance of the specified tasks. Ø PTBs do not replace the use of an Incident Personnel Performance Rating (ICS Form 225). § Authorities Having Jurisdiction may add discipline- or hazard-specific tasks to NIMS PTBs. Learn more: https: //www. fema. gov/national-qualification-system 11 Send us e-mail: FEMA-NIMS@fema. dhs. gov

PTB Overview Position Task Books Learn more: https: //www. fema. gov/national-qualification-system 12 Send us e-mail: FEMA-NIMS@fema. dhs. gov

NQS Positions Current NQS Positions (1 of 2) § FEMA released 56 NIMS Job Titles/Positions Qualifications and accompanying PTBs Command & General Staff Ø Incident Commander Ø Liaison Officer Ø Public Information Officer Ø Safety Officer Ø Science and Technology Advisor Ø Access and Functional Needs (AFN) Advisor Intelligence & Investigations Section Ø Intel & Investigations Section Chief Ø Forensic Group Supervisor Ø Intelligence Group Supervisor Ø Investigative Ops Group Supervisor Ø Investigative Sup Group Supervisor Ø Mass Fatality Management Group Supervisor Ø Missing Persons Group Supervisor Finance & Administration Section Ø Finance/Admin Section Chief Ø Compensation/Claims Unit Leader Ø Cost Unit Leader Ø Procurement Unit Leader Ø Time Unit Leader Mass Care Services Ø Donations Coordinator Ø Donations Specialist Ø Shelter Facilities Support Team Leader Ø Shelter Resident Services Leader Ø Shelter Manager NATIONAL INTEGRATION CENTER Logistics Section Ø Logistics Section Chief Ø Service Branch Director Ø Support Branch Director Ø Supply Unit Leader Ø Communications Unit Leader Ø Facilities Unit Leader Ø Food Unit Leader Ø Ground Support Unit Leader Ø Medical Unit Leader Ø Communications Technician The National Integration Center (NIC) develops doctrine and tools to lead the whole community implementation of the National Preparedness System (NPS) and the National Incident Management System (NIMS). 13

NQS Positions Current NQS Positions (2 of 2) Planning Section Ø Planning Section Chief Ø Demobilization Unit Leader Ø Documentation Unit Leader Ø Resources Unit Leader Ø Situation Unit Leader Ø GIS Analyst Ø GIS Specialist Ø GIS Supervisor Operations Section Ø Operations Section Chief Ø Air Operations Branch Director Ø Air Support Group Supervisor Ø Air Tactical Group Supervisor Situational Awareness Ø Rapid Needs Assessment Team Leader Ø Rapid Needs Assessment Technical Specialist Public Health, Healthcare, and Emergency Medical Services Ø Disaster Portable Morgue Unit Leader Ø Disaster Portable Morgue Unit Supply Specialist Ø Human Remains Recovery Team Leader Ø Morgue Admitting Specialist Ø Morgue Forensic Team Leader Ø Morgue Processing Unit Leader NATIONAL INTEGRATION CENTER Other Ø Human Services Disaster Assessment Team Leader Ø Human Services Disaster Recovery Support Specialist Ø State Coordinating Officer The National Integration Center (NIC) develops doctrine and tools to lead the whole community implementation of the National Preparedness System (NPS) and the National Incident Management System (NIMS). 14

NQS Positions NQS Phase 2 Positions Emergency Operation Center Ø EOC Director Ø Skillsets: § § § § § Incident Management Ø Division/Group Supervisor Recovery Planning Performance Improvement Information Management Situation Analysis Leadership (generic) Policy Understand the Resource Requirement Source Resources Acquire Resources Externally Track Resources EOC Facility Management Finance Public Affairs Legal Organizational Representative Common Tasks NATIONAL INTEGRATION CENTER The National Integration Center (NIC) develops doctrine and tools to lead the whole community implementation of the National Preparedness System (NPS) and the National Incident Management System (NIMS). 15

NQS Positions NQS Phase 3 Positions Recovery Ø Housing Task Force Leader Ø Housing Task Force Specialist Ø 5 Positions from Public Assistance Ø Damage Assessment Coordinator Mitigation Ø HM CEO Specialist Ø HM Community Planner Ø Floodplain Manager Ø HM Engineering and Architect Specialist Environmental Historical Protection Ø EHP Environmental Specialist Ø EHP Historic Preservation Specialist Individual Assistance Ø Human Services Recovery Support Specialist Other Ø Incident/Exercise Evaluator NATIONAL INTEGRATION CENTER The National Integration Center (NIC) develops doctrine and tools to lead the whole community implementation of the National Preparedness System (NPS) and the National Incident Management System (NIMS). 16

NQS Technology Solution: One. Responder § A web-based application hosted in a cloud environment that is free and accessible to all members of the whole community. § Key features provide jurisdictions or organizations the ability to: Ø Manage their own resource catalogs in real time Ø Share qualification data with selected partners Ø Assign roles, establish partnerships, and set privacy levels and data accessibility for their members Ø Develop reports and dashboards of qualified personnel Ø Portability of qualifications if individuals change jobs Ø Manage their own position qualifications Ø Manage and issue electronic Position Task Books (e. PTBs) NATIONAL INTEGRATION CENTER The National Integration Center (NIC) develops doctrine and tools to lead the whole community implementation of the National Preparedness System (NPS) and the National Incident Management System (NIMS). 17

Next Steps Stay Involved § Moving forward, FEMA continues to update additional NIMS guides, training, and supporting material, as necessary § How to stay involved: Ø Visit www. fema. gov/national-qualification-system to download the NQS documents Ø Visit https: //rtlt. preptoolkit. fema. gov/Public to view the additional Resource Typing Definitions and Job Titles/ Position Qualifications Ø To sign up for NIMS Alerts, visit www. fema. gov/national-incidentmanagement-system-alerts. Ø Email FEMA-NIMS@fema. dhs. gov with any questions. Learn more: https: //www. fema. gov/national-qualification-system 18 Send us e-mail: FEMA-NIMS@fema. dhs. gov

National Qualification System (NQS) Technical Assistance (TA) Technical Assistance Branch NATIONAL INTEGRATION CENTER The National Integration Center (NIC) develops doctrine and tools to lead the whole community implementation of the National Preparedness System (NPS) and the National Incident Management System (NIMS).

Bottom Line Up Front § Purpose: NQS TA supports authorities having jurisdiction (AHJ) with adopting and implementing the NQS process and using the One. Responder system. § Objectives: Increase the number of AHJs using NQS. Provide assistance for TA participants to: • Enroll in and use One. Responder • Understand the process to qualify, certify, and credential personnel • Establish steps for ongoing implementation of NQS Support multi-year performance measures in FEMA’s 2018 -2022 Strategic Plan § End State: Make NQS TA available to all 56 states and territories by 2022 Provide states and territories with tools to spread NQS nationwide NATIONAL INTEGRATION CENTER The National Integration Center (NIC) develops doctrine and tools to lead the whole community implementation of the National Preparedness System (NPS) and the National Incident Management System (NIMS). 20

Linkage to to FEMA 2018 -2022 Strategic Plan Linkage FEMA 2018 -2022 Plan Goal 2: Ready the Nation for Catastrophic Disasters Objective 2. 1: Organize the “BEST” (Build, Empower, Sustain, and Train) Scalable and Capable Disaster Workforce Leads: Katie Fox, Pat Hernandez Performance Measures (met by 2022): § 20, 000 personnel are designated fully qualified in NQS positions § All 56 states and territories have adopted NQS and report NQS qualified personnel in One. Responder § All jurisdiction or association level incident qualification systems have policy alignment and data sharing agreements with One. Responder § Starting in FY 18, 10, 000 personnel are issued workforce position task books (PTB) annually NATIONAL INTEGRATION CENTER The National Integration Center (NIC) develops doctrine and tools to lead the whole community implementation of the National Preparedness System (NPS) and the National Incident Management System (NIMS). 21

Adoption and Categories of AHJs § To be counted as “adopting” NQS an AHJ will: High Use One. Responder or have a data sharing agreement with One. Responder for existing management systems Use NQS PTBs as a minimum baseline to qualify personnel Low The NIC will conduct needs assessment interviews with each AHJ to help determine the best delivery method Qualification System § Potential methods for TA delivery: Technology Tutorials: Independent Adopters: Webinars and self-guided tools Use One. Responder with minimal assistance Collaborative TA: NQS Workshops: Virtual coaching and peer-to-peer support throughout implementation Technology and NQS process overview High Low Tracking Systems or Technology NATIONAL INTEGRATION CENTER The National Integration Center (NIC) develops doctrine and tools to lead the whole community implementation of the National Preparedness System (NPS) and the National Incident Management System (NIMS). 22

Implementation Strategy § Priority AHJs: States, with emphasis on ability to assist sub-components High population centers: BCEM, UASI AHJs in high risk areas (hurricanes, floods, earthquakes, tornadoes) AHJs with high levels of historic EMAC use (requesting and deploying) § Develop criteria to determine appropriate TA based on a jurisdiction’s current processes and needs § Develop materials and schedule for different types of TA § Independent adopters receive One. Responder account and full access as soon as system is deployed – June 2018 § Open enrollment for all jurisdictions to receive appropriate TA NATIONAL INTEGRATION CENTER The National Integration Center (NIC) develops doctrine and tools to lead the whole community implementation of the National Preparedness System (NPS) and the National Incident Management System (NIMS). 23

Workshops § Delivered in-person for one to three days § 20 -25 AHJ participants per workshop (the NIC will not provide invitational travel for participants) § Number of workshops based on identified need, up to 3 in CY 2018; 10 in CY 2019 (possibly in coordination with NIMS workshops), 2 per region led by regional NIMS coordinators afterwards § Transfer hosting capability to regions by 2020 § Focus on NQS process for: Qualifying Certifying Credentialing § Review One. Responder technology § Invite participants to attend webinars and use self-guided tools NATIONAL INTEGRATION CENTER The National Integration Center (NIC) develops doctrine and tools to lead the whole community implementation of the National Preparedness System (NPS) and the National Incident Management System (NIMS). 24

Collaborative TA §Collaborative TA is an interactive in-person and distance learning series that supports cohorts of jurisdictions as they progress through a structured process to build capability on a focused topic. FEMA support includes: • In person and virtual subject matter expert facilitation, project management, research, and coaching • Peer-to-peer learning • Use and ownership of sample plans, templates, and modeling tools • Technical review and feedback § Each cohort includes up to ten AHJs § First cohort begins CY 2018, two in CY 2019, one per region in CY 2020 § In-person kick-off with four virtual sessions (one per month) Kickoff meeting at FEMA Headquarters • Reduce travel costs for NIC staff and increase team availability Virtual sessions consist of two-hour webinars § Virtual office hour sessions twice a month to discuss AHJ questions NATIONAL INTEGRATION CENTER The National Integration Center (NIC) develops doctrine and tools to lead the whole community implementation of the National Preparedness System (NPS) and the National Incident Management System (NIMS). 25

Collaborative TA Sessions (Sessions 1 -3) § Session 1: Kickoff Meeting and NQS Process Overview (in-person unless a virtual kickoff meeting is feasible) Discuss TA objectives, intended outcomes, and expectations Provide an overview of NQS, the NQS concept of operations, the responsibilities of authorities having jurisdiction Identify how NQS supports NIMS resource management Foster an understanding of One. Responder technology and integration with other mutual aid systems § Session 2: Qualification Process (virtual) Present the process for building, modifying, and assigning Position Task Books (PTB) Identify qualification criteria, position prerequisites, direct entry qualification, and the portability of qualifications Demonstrate One. Responder application § Session 3: Certification Process (virtual) Present the process for establishing a Qualification Review Board (QRB), trainee evaluation, and documentation review, to include historical recognition and training equivalencies Identify certification, recertification, decertification, and appeals Demonstrate One. Responder application NATIONAL INTEGRATION CENTER The National Integration Center (NIC) develops doctrine and tools to lead the whole community implementation of the National Preparedness System (NPS) and the National Incident Management System (NIMS). 26

Collaborative TA Sessions (Sessions 4 and 5) § Session 4: Credentialing Process (virtual) Review job titles/position qualifications, PTBs, skillsets Present the process for requesting resources and fulfilling requests Demonstrate One. Responder application § Session 5: Technology Review and Closeout (virtual) Review of One. Responder functionality Summarize and evaluate the TA delivery, capture best practices Discuss the implementation process Share feedback on the Collaborative TA process NATIONAL INTEGRATION CENTER The National Integration Center (NIC) develops doctrine and tools to lead the whole community implementation of the National Preparedness System (NPS) and the National Incident Management System (NIMS). 27

Concluding slide Contact the National Integration Center for NIMS or NQS inquiries: FEMA-NIMS@fema. dhs. gov NATIONAL INTEGRATION CENTER The National Integration Center (NIC) develops doctrine and tools to lead the whole community implementation of the National Preparedness System (NPS) and the National Incident Management System (NIMS). 28