NICE TO MEET YOU Putting Your Best YOU
NICE TO MEET YOU Putting Your Best YOU forward when you’re talking…. Dennis Chippa 1 Chipcom 12@gmail. com
GOALS Get the best interview you can Give some tips on speaking, both one on one, and in groups Tips for public speaking 2
WHO THE HECK AM I, AND WHAT THE HECK DO I KNOW? ? Award winning Anchor Reporter Special Olympics Coach Developed North Bay’s Warming Center, First in Northern Ontario Red Cross First Aid And Respect. ED Instructor AIDS EDUCATOR 100 presentations a year 3 DO THESE HAVE IN COMMON WHAT BESIDES ME M United Way Trainer
ALL OF THEM INVOLVED EFFECTIVE COMMUNICATION If you don’t make it clear what you want, they can not help you with what you want. 4
WHO COMMUNICATES? ? WE ALL DO Whether it’s talking to friends on the computer, yelling at family members, calling your doctor, making presentations, writing reports, WE ALL COMMUNICATE thousands of times a day. 5
How do we do it? ? EFFECTIVE COMMUNICATION gets your message across, with a response that is EFFECTIVE FOR YOU Effective communication gets your message to the people you want to get to. (employers, politicians, medical people) 6
Why don’t we communicate better? ? 7
Talking in Public More and more often, you find yourself talking in public Presentations How you handle it can go a long way in enhancing your image Work Style Media Voice Speeches Eyes Job Interviews EVERYTHING 8 Ears
HOW WE COMMUNICATE SOMETIMES WE DO NOT NEED OR EVEN USE WORDS TO GET A MESSAGE ACROSS EYES EARS HANDS BODY MOVEMENT VOICE (TONE AND NATURE) 9 WORDS
TIPS FOR TALKING PREPARE-Anticipate, respond Be AWARE of technology LISTEN-feel the room BREATHE (take a minute to “digest” what was said) 10
MORE PRESENTING POINTERS LOWER AND SLOWER FEET ON THE GROUND SCAN THE ROOM, EYE CONTACT WITHOUT EYE CONTACT KNOW YOUR STUFF GIVE YOUR BRAIN SOMETHING ELSE TO DO HAVE FUN!!!!!!! 11
SO YOU HAVE AN INTERVIEW Prepare for it Dress for it Own it Use the communication stuff to get it done!!! 12
THE WORDS WE USE Sometimes, we use words that have two meanings, a good and a bad Many descriptor words can be used wrong, causing communication problems, especially when it’s not face to face 13
COMMUNICATION-WORDS TRY AND AVOID NEGATIVE PHRASES “You Must” “You Have To” “You Can’t” “I Need” “I Have To” “You’re supposed to help me” NEGATIVE “Is there a way you can help me better prepare for this? ” POSITIVE 14
NEVER COMPARE NEGATIVELY “You are not as good as the previous employer’ ‘You are a way better interviewer than the guy from the radio station’ -it belittles the person you talk with, and you don’t know who talks to whom in the business or media or political world 15
Instead, try ‘I feel really comfortable here” or ‘Your interview was really good’, you asked some really good questions” Compliment without insulting someone else. 16
FEATHER AND TINY STICK “I appreciate how hard you’ve worked on this, but I’m still not getting it. Could we try another approach? ” OR “Thank you so much for the work you’ve done, but I was hoping we could get a couple more things done” 17
AFFIRMATION PHRASES “I KNOW you’re busy, but could you take a few more minutes on this problem with me? ” “This is likely something we’ve talked about before, but I’m still having trouble with it. Could we take another minute to finish it off. ” “I can imagine how many interviews you have had to do for this, and I appreciate the time you took with me. . ” 18
WALK A MILE IN THEIR SHOES You do not know how their day has been You do not know what their life is like You do not know what their job is (you think you do, but you don’t) or want their job in many cases You do not know how to do their job 19
WHEN YOU ARE PRESENTING They do not care what you look like, unless you have something wrong with you They DO NOT want you to fail They DO NOT care how nervous you are, or how much YOU HATE THIS (never use that) Change the phraseology “This is not what I normally do, but I think it’s important information” 20
AND FINALLYYYYYYY. . . REMEMBER 21
You can please some of the people some of the time… But you can’t please all of the people all of the time.
- Slides: 22