NHS Leadership Quality Framework Lynne Jones Senior Nurse

NHS Leadership Quality Framework Lynne Jones Senior Nurse Education – Bro Morgannwg NHS Trust NHS LQF 360º Feedback Facilitator

What is the LQF? The NHS Leadership Qualities Framework has been developed specifically for the NHS and sets the standard for outstanding leadership in the service. It describes the qualities expected of existing and aspiring leaders both now and in the future. The framework can be used across the NHS to underpin leadership development, for individuals, teams and organisations.

Clarity of Purpose: l l l l To raise awareness that effective leadership is needed across the organisation As part of an existing leadership development programme To enhance individual leadership skills As part of team development To enhance the appraisal system As part of recruitment and retention strategy To enhance leadership capacity in specific groups e. g. clinicians, nurses, management teams

LQF background: l l l Evidence based Grounded in research with 150 NHS Chief Executives and Directors of all disciplines Sets the standard for outstanding leadership in the NHS 15 qualities – covers a range of personal, cognitive and social qualities 3 clusters – l l l Personal Setting direction Delivering service

What is 360º Feedback? 360 -degree feedback is a useful development tool. It helps you understand how others interpret the behaviour you are exhibiting. It is not about your performance, but very much more about other people's perception of your behaviour. Gaining an understanding of how others view your behaviour is a good starting point for understanding yourself better and, as a result, becoming more effective. Reinforcing your effective behaviour, and adjusting any that others view less favourably, helps you to improve your leadership and management skills.

The Questionnaire: The NHS 360 -degree feedback questionnaire has been specifically designed in conjunction with the Leadership Qualities Framework. The feedback you receive will therefore enable you to relate where your strengths and development areas lie in line with the NHS Leadership Qualities.

Benefits of 360º Feedback: The Individual Increased self-awareness Discovering blind spots Understanding strengths Taking ownership and control of own development The Organisation Improved communication More open culture Improved team working and mutual understanding Improved leadership skills / capabilities

Leadership Qualities Framework

Personal Qualities l Self belief l Self awareness l Self management l Drive for improvement l Personal integrity

Delivering the Service l Leading change through people l Holding to account l Empowering others l Collaborative working l Effective and strategic influencing

Setting Direction l Seizing the future l Intellectual flexibility l Broad scanning l Political astuteness l Drive for results

Each of the 15 qualities has: l. A definition l Why it matters l Quality levels l A negative level l Links

Personal Integrity

Personal Integrity

Identifying Raters: l Manager l Peers l Direct reports l Others

Further Information: www. nhsleadershipqualities. nhs. uk