NHS Improvement Criteria led discharge masterclass 30 June

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NHS Improvement Criteria led discharge masterclass 30 June & 7 July 2017 #Improvedischarge

NHS Improvement Criteria led discharge masterclass 30 June & 7 July 2017 #Improvedischarge

Welcome & Purpose of the day Professor Mark Radford, Director of Nursing – Improvement,

Welcome & Purpose of the day Professor Mark Radford, Director of Nursing – Improvement, NHS Improvement Mark. radford 2@nhs. net @MRadford_DONi #Improvedischarge

House Keeping 3 • Fire Alarms • Toilets • Wifi • Room temperature •

House Keeping 3 • Fire Alarms • Toilets • Wifi • Room temperature • Refreshments • Name labels – please complete yours

Aims of the criteria led discharge collaborative Improve the experience and quality of care

Aims of the criteria led discharge collaborative Improve the experience and quality of care received by patients Opportunity to share best practice 4 Learn about quality improvement tools and techniques and put into practice Increased criteria led discharge

Criteria led discharge masterclass agenda Agenda (30 June & 7 July 2017) 10. 00

Criteria led discharge masterclass agenda Agenda (30 June & 7 July 2017) 10. 00 Welcome to NHSI criteria led discharge collaborative 10. 15 Case study #nursingnhsi 10. 35 11. 00 Group discussion and feedback Coffee #improvedischarge 11. 15 The evidence for criteria led discharge #end. PJparalysis 12. 00 Keynote speaker 13. 00 Lunch (provided) 13. 45 Case study 14. 15 14. 45 Group work and feedback Tea (15 mins) 15. 30 Next steps and close #homefirst #Red 2 Green

House Keeping Any queries please speak to one of the team! Please Tweet! #Improvedischarge

House Keeping Any queries please speak to one of the team! Please Tweet! #Improvedischarge 6

Nursing Directorate Priorities with patients being at the heart of everything we do… Patient

Nursing Directorate Priorities with patients being at the heart of everything we do… Patient Experience Falls Infection Prevention & Control Professional Development Quality Improvement Workforce Quality Priorities Clinical collaboration Maternity Services Pressure Ulcers 7 Mental Health Services End of Life care

Louis’ story… 8

Louis’ story… 8

Louis is 20 now 9

Louis is 20 now 9

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Louis’ story • Personal hard work • Team effort • Adaptation of what’s in

Louis’ story • Personal hard work • Team effort • Adaptation of what’s in place already 11

Your experience of criteria led discharge: table graffiti wall Jane Robinson Clinical Improvement Lead

Your experience of criteria led discharge: table graffiti wall Jane Robinson Clinical Improvement Lead NHS Improvement Jane. robinson 34@nhs. net @janerob 73131415 #Improvedischarge

On your tables, please discuss the following questions & record your thoughts: • What’s

On your tables, please discuss the following questions & record your thoughts: • What’s going to make this collaborative effective? • What are you concerned about? • What do you need from NHSI? • Please keep your flipchart…you will need this later! 13

The next 30 days. . . Professor Mark Radford, Director of Nursing – Improvement,

The next 30 days. . . Professor Mark Radford, Director of Nursing – Improvement, NHS Improvement Mark. radford 2@nhs. net @MRadford_DONi #Improvedischarge

Criteria led discharge collaborative Aim Measures Ideas What are we trying to accomplish? How

Criteria led discharge collaborative Aim Measures Ideas What are we trying to accomplish? How will we know that a change is an improvement? What change can we make that will result in improvement? Act Study From: Associates in Process Improvement 16 Plan Do Do

What are your next steps? What is your aim? Why? Who should be involved?

What are your next steps? What is your aim? Why? Who should be involved? Where would be a good place to start? How will you know that any change is an improvement? What is your first step? 16 When?

Criteria led discharge events 17 Event 1 30 June 2017 (London) 7 July 2017

Criteria led discharge events 17 Event 1 30 June 2017 (London) 7 July 2017 (Birmingham) Event 2 7 August 2017 (London) Topic: Planning spread and sustainability of improvement Provisional topic: Improvement skills and measurement for improvement Event 3 11 September 2017 (Birmingham) Event 4 9 October 2017 (London) Topic tbc: Topic: Sharing & celebration event Sustainability webex Advancing Change Team 13 July 2017

Actions: Day 0 – 30 • Join the ACT sustainability webex on 13 July

Actions: Day 0 – 30 • Join the ACT sustainability webex on 13 July 2017 • Executive sponsor to contact mark. radford 2@nhs. net to join the collaborative (by 9 am on 14 July 2017) • Clarify existing programmes of relevant work • Identify 2 or 3 clinical pathways to participate in the collaborative • Identify who should be involved in this work from your trust Project lead 2 front line nurses/AHP Data / Performance lead Primary and community service providers • Quantify criteria led discharge baseline in your trust • Agree, as a trust team, what your aim should be • Join us on 7 th August in London for the second event

Resources • NHSI improvement hub • Twitter #nursingnhsi #improvedischarge #end. PJparalysis #homefirst #Red 2

Resources • NHSI improvement hub • Twitter #nursingnhsi #improvedischarge #end. PJparalysis #homefirst #Red 2 Green Louis Rolfe’s story http: //youtu. be/_WBhb 7 h. OX 14 19

For further information contact: • Professor Mark Radford, Director of Nursing - Improvement M:

For further information contact: • Professor Mark Radford, Director of Nursing - Improvement M: 07905 739577 E: mark. radford 2@nhs. net • Jane Robinson, Clinical Improvement Project Lead M: 077131 10669 E: jane. robinson 34@nhs. net • Caroline Lecko, Clinical Improvement Manager M: 07824 569418 E: caroline. lecko@nhs. net W: https: //improvement. nhs. uk/ 20

Thanks & see you on 7 th August 2017 London #Improvedischarge

Thanks & see you on 7 th August 2017 London #Improvedischarge