Next Generation incar computing Introducing Panasonic CF19 Portland

Next Generation in-car computing Introducing: Panasonic CF-19 Portland Police Bureau

Introduction • Getting information to the patrol unit in the most efficient manner increases productivity and effectiveness • Automating the process allows officers to be more self-reliant • Updated computers provide many add-on options

MDC History • Motorola 9100

MDC History • Motorola MW-520

Selection Process • Began April 2007 with the formation of a committee and a working group. • Mandate from the Chief’s Office: – ‘‘Must have the ability to do everything that can be done at the precinct in the field. ’’

Selection Process • Three configurations considered: – Fixed-mount with utility laptop – Laptop with slave screen/keyboard (removable) Laptop/tablet (removable) –– Laptop/tablet

Tablet Design • Portable • Permits use of an external keyboard • Battery always charged

Gateway M 275 • Used by the CHP

GETAC V 100 • Fully ruggedized

Panasonic CF-19 • Final decision

Hardware Differences Hardware buttons “Emer” button gone. No hardware volume control. Higher resolution, more RAM, faster processor.

Hardware Similarities • Touch screen • Hardware power, brightness, and lock controls • Screen size • Mobile-friendly keyboard

TG 3 keyboard • Developed at PPB request Disable mouse pad

Docking station

Docked in tablet configuration

Power on Power slider

Brightness Up/down arrows

Screen blanking Keyboard button

Lock workstation Key button

Network log on • One-Sign • Log-in once at the network sign-in • Launch an application, sign-in, credentials captured • At next log-in the credentials are auto-filled

Network log on

800 Mhz • Provides communication path for Tx. Messenger • Low bandwidth (19. 2 Kbps max) • Public safety grade

Verizon EV-DO • Cellular broadband (1. 2 Mbps max) • Vulnerable to disasters/accidents

Wi-Fi • 802. 11 g (54 Mbps max) • Installation at precincts • Rapid push of updates • Faster log on

Software configuration • Tx. Messenger • Primary CAD interface • Slight desktop changes • Mugshots removed • Familiar, reliable software • Cannot run on air-card (800 MHz only)

Software configuration • Group. Wise • Manage bureau e-mail • To be replaced by Outlook in May of 2009

Software configuration • Electronic Field Reporting (EFR) • Complete and save a report from the car • Fully paperless releasing December 2008.

Software configuration • R-View • Access to reports from Records • Access to DA Crimes information

Software configuration • Cite Search • Search PPB citations (electronic and Z-cite)

Software configuration LIn. X • Access to information from 147 pacific northwest law enforcement agencies • Great investigative tool • Maintained by NCIS

Software configuration • e. SWIS • MCSO inmate records management system

Software configuration • Intranet • ADORE • Roll call bulletins • Help files • Training announcements • School floor plans

Software configuration • Internet • Limited access via a white list • Complete list and links on the MDC Resources homepage: Google Maps, Portland Maps, White Pages, State Legislature (ORS), City of Portland (PCC), PPB, MCSO, LIn. X, Tri-Met

Software configuration • Me. PPDS • Re-configured for mobile use • Greater functionality for searches • Single-source for LEDS queries, DMV photos, and mugshots (even if the subject doesn’t have a CRN)

Security • Prevent theft!! • MDCs are easily removable • Use the docking station lock and key • Lock doors / Lock workstation • If lost/stolen call ITD immediately • ITD can disable access to the network

Security • Locking

Security • Locking • Ctrl+Alt+Del or hardware button

Power off • Log off TXMessenger • Shut down computer • Windows software button • Panasonic hardware button • Verify successful slider • Use Reset Radio-IP if it fails to shut down. Last resort is to power slider 3 seconds to force power off

Known issues • TXMessenger queuing • TXMessenger does not queue messages when the MDC is out of the car • ‘MSGO’ recovers last 40 messages received

Known issues • Shadowport Monitor • Monitors 800 MHz connection • Must be green to use TXMessenger • Reset Radio-IP button • Sometimes the culprit for shutdown hangs

Future enhancements • In-car cameras • Electronic ticket writing • Next generation CAD and RMS (2011) • Driver License readers • IBIS

Getting Help • Contact an MDC Instructor (call-out sheet on MDC Home page) • Intranet help files • Contact the Help Desk • Submit Trouble-ticket from the MDC home page.

Panasonic CF-19 Portland Police Bureau