News from Training programmes 1 2 3 4

News from Training programmes 1. 2. 3. 4. 5. 6. Technical Management Training Leadership Training Communication Skills. Training (Corporate) Language Training Technical Training Safety Training 9 October 2014 TEC Meeting 1

Learning & Development Technical Management Training HR-L&D V. Perez-Reale 9 October 2014 TEC Meeting 2

TECHNICAL MANAGEMENT: NEWS Revised Sub-categories aligned with CCM Ø Finance & Procurement • • Procurement and Contract Managing Training on Supplies Procurement and Contract Managing Training on Industrial Services (under review) Ø HR & Services • • • Dealing with Media questions! Introduction to Knowledge transfer tools Selecting the Best person for CERN Ø Managerial • • Introduction to BPMN – a process modelling (under review) Maintenance Management Managing by Project: GDPM (new provider; Stephen Rietikler, November AG PMI Project Management – CAPM/PMP exam preparation (Exam is done via external training request) Project Engineering Project Scheduling & Costing Quality Assurance Risk Management 9 October 2014 TEC Meeting 3

Learning & Development Leadership Training HR-L&D P. Goy 9 October 2014 TEC Meeting 4

CDP - INTERNAL PROCESSES FOR SUPERVISORS Project overview: Phase 1: E-learning modules & workshop Phase 2: Ref. guide with detailed info A welcome initiative in 2015 ! CERN as an organization (1) Purpose : - Positioning supervisory role - Essential introductory information for newly appointed supervisors IT TOOLS for Supervisors (5) Subject matter experts are responsible for the content Financial Management (4) 9 October 2014 People Management (2) Benefits: - Meet real needs (CERN + superv. ) - Pragmatic & Flexible toolkit - No cost for Depts Method: - Webinar series (30 mns each) - One day workshop People Management (3) TEC Meeting 5

Learning & Development Personal Development & Communication Training (Corporate) HR-L&D P. Goy 9 October 2014 TEC Meeting 6

NEW COMMUNICATION SKILLS TRAINING Target population Open to all – Corporate for new staff only Workshop 1: Workshop 2: Communication: Science or Art? 1 day Facilitating Impactful Communication in a cultural Diverse Workplace 1 day Provider: Regis Gobe, Jose Santos, SWISSNOVA, Geneva Cost: 350. -CHF/person/workshop 9 October 2014 TEC Meeting 7

COMMUNICATION TRAINING (CORPORATE) Target population Open to all managers – Corporate for new supervisors Communication Skills for Supervisors Format: 2 days Provider: Katelijne Bleukx, ADVENTUS, Brussels Cost: 950. -CHF/person 9 October 2014 TEC Meeting 8

Learning & Development Language Training HR-L&D Kerstin Fuhrmeister 9 October 2014 TEC Meeting 9

LANGUAGE TRAINING Cours d’intégration • Obligatoire à partir du 1 er janvier 2015 Objectif S’intégrer au sein de l’Organisation ou de la zone locale Groupes Nouveaux titulaires et boursiers visés Niveau CECR A 1 Durée et délais Dans les 24 mois suivant l’arrivée • • Call for tender : Information qu’une école a été choisie. Information sur les méthodes que nous proposerons; par contre je préfère de ne pas aller trop dans le détail, peut-être discuter avant avec supercomment cela se déroulera. • • Organisation prochain trimestre : On va introduire un délai pour l’inscription avec l’arrivée de la nouvelle école ; ce délai sera communiqué prochainement. 9 October 2014 TEC Meeting 10

LANGUAGE TRAINING Cours d’intégration • • • Ouverture de 6 cours depuis septembre Proposition des horaires Préférence pour option avec 3 cours par semaine 9 October 2014 TEC Meeting 11

LANGUAGE TRAINING Résultat appel d’offre et organisation prochain trimestre Contrat avec Paroles arrive à son terme • • Approbation d’une nouvelle école par FC septembre 2014 Cours proposés à partir de janvier 2015: • • Reconduit pour 6 mois, jusqu’à fin décembre 2014 Cours d’intégration Cours général & professionnel Cours spécifique Cours à distance (e. Learning, téléphone, skype, etc. ) Introduction d’un délai pour les inscriptions 9 October 2014 TEC Meeting 12

Learning & Development Technical Training HR-L&D M. Lahchimi, E. Stern, V. Perez Reale 9 October 2014 TEC Meeting 13

News TECHNICAL TRAINING Regular Courses Irregular Courses Session Calendar No sign up button New Courses Shown or non-shown Individual training requests through-out the year MARS Learning Needs Inventory • Session Calendar for regular trainings is being put in place. Please advise participants to check session date in cta. cern. ch and create training request. • Very good feedback from DTOs and departments on delivery (time and quality) of new trainings: • • 10 new tailored made trainings requested on different areas (Sept-Dec 14) Software Packages: New features Sharepoint 2013 (10 Nov 14 EN & FR sessions) https: //cta. cern. ch/cta 2/f? p=110: 9: 209393472347454: : X_STATUS, X_COURSE_ID: D, 4933 9 October 2014 TEC Meeting 14

Office Software & ECDL Certification Meeting with DTO’s 16/09/14 and 24/09/14 (EN, FP, HR, PF, PH) https: //indico. cern. ch/event/341442/ 1. Office Software course statistics (2010 -2014) • Continued need for Microsoft Office training and Drupal Site Editing (for non-IT population) • Increasing need for customised Individual and Group training addressing specific issues 2. ECDL Certification statistics (2010 -2013) • CERN ECDL test centre since 2004 • ECDL restructures certification programme + introduces new platform • L&D evaluation of ECDL certification

Overview and Discussion Overview • 2010 -2013: 21 ECDL Participants (All Departments) • Average preparatory training cost 800 CHF (range 0 - 1400 CHF) • ECDL Certification cost 384 CHF (not including Test Centre fees) • Additional costs for Test Centre fees, tester certification, technical support • Certification sometimes spread over + 2 years • 2% of total category 5 B enrol for ECDL certification Discussion • Departmental practices for Office Software training and ECDL Certification? Varied • External certification most flexible and cost / resource effective? Yes • Interest for specific ECDL preparatory courses? (Requiring sound base knowledge). No ** Ongoing certifications – solution will be disucussed with concerned Departments (PH & FP)

Decisions Microsoft Office training: General courses maintained and adapted to evolving needs. Fewer sessions at set dates. Continued Individual and Group training to solve specific issues and to increase productivity. ECDL Certification: Offered as External Training at IFAGE 9 October 2014 TEC Meeting 17

Learning & Development Safety Training HR-L&D I. Cusato 9 October 2014 TEC Meeting 18

Welcome to… 2 Fellows Lars APRIN 9 October 2014 Manuel BOUZAS REGUERA TEC Meeting 19

DGS-SEE-ST section From April 1 st, Safety Training is a section (DGS-SEE-ST) within HSE Unit: Christoph BALLE (section leader) Isabelle CUSATO (administrative assistant) Marion THYES (administrative assistant) Lars APRIN (fellow) Manuel BOUZAS REGUERA (fellow) Jean-Philippe MALIVERT (technician) Florent ODDOZ (technician) 9 October 2014 TEC Meeting 20

Safety Training Centre BE Department will make a contribution of 50, 000 - CHF 9 October 2014 TEC Meeting 21

Safety Training Centre 2 technicians always present at the Centre New shuttle stop Florent ODDOZ and Jean. Philippe MALIVERT 9 October 2014 TEC Meeting 22

Safety Training Centre 9 October 2014 TEC Meeting 23

E-learning courses on SIR New e-learning course: Portable ODH Detector http: //sir. c ern. c h NEW • layout • navigation • audio • animation • based on Power. Point • upload of new courses in agreement with Safety Training, only. 9 October 2014 TEC Meeting 24

Beamline for Schools (Safety Day) 9 October 2014 TEC Meeting 25