New User Course Agenda Module 1 Settings Module
- Slides: 24
New User Course
Agenda Module 1: Settings Module 2: VA Mobile Service Desk Module 3: Lost and Stolen Module 4: Airwatch Module 5: Good For Enterprise Module 6: CITRIX Receiver Module 7: Mobile PASS Module 8: Any Connect Module 9: Discussion Phone: 1 -844 -482 -6624 2 Email: help@vamobile. us
Prerequisites 1. Enrolled into Airwatch Agent 2. Citrix Receiver Downloaded 3. Good For Enterprise Downloaded 4. Mobile PASS set up 5. PIV Exemption has been approved or requested For Further information see: http: //bit. ly/VAMi. Padcourses Phone: 1 -844 -482 -6624 3 Email: help@vamobile. us
External Controls 4
Unlocking i. Pad 5
Closing Applications Double Click on the Home Button 6
Settings 7
Settings Wi-Fi 8
Settings Cellular Data 9
Settings General – Software Update 10
Settings Auto Lock 11
Settings Passcode 12
Settings Do Not Disturb 13
Settings General - Name (Site Code)-TBIEE 12345 VHAISTSMITHR 14
Settings Clear Cookies and Website Data 15
Control Center Wi. Fi Music Control Bluetooth Airplane Mode Brightness Do Not Disturb Auto Lock / Mute Sound Air. Drop Time App Camera 16
What is the VA Mobile Service Desk? i. Pad View Or Web View Phone: 1 -844 -482 -6624 17 Email: help@vamobile. us
Lost and Stolen 1. 2. 3. 4. Call VA Mobile Service Desk File Police Report Alert Supervisor Alert Local POC Phone: 1 -844 -482 -6624 18 Email: help@vamobile. us
Airwatch Agent Phone: 1 -844 -482 -6624 19 Email: help@vamobile. us
Good For Enterprise • This application is for your work email • Please make sure your software and name is up-to-date • Good PIN request process • Request type: Apps>Email/Calendar>Good for Enterprise>Request Access PIN Phone: 1 -844 -482 -6624 20 Email: help@vamobile. us
CITRIX Receiver • Citrix Receiver should have been downloaded from the Apple App Store • Address: https: //vacagwest. vpn. va. gov • Description: West • Select: Web Interface • Your username will be vha 18vha. ELPxxxxxx 21
Mobile PASS 22
Any Connect • Provides a secure VPN network • Your username will be vha 01vhatogxxxx xx or your VA Email 23
Questions • • http: // help. vamobile. us Phone: 1 -844 -482 -6624 Courses Email: learn@vamobile. us Troubleshooting Email: help@vamobile. us 24
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