NEW STATE LONGTERM CARE OMBUDSMAN ORIENTATION October 21
![NEW STATE LONG-TERM CARE OMBUDSMAN ORIENTATION October 21, 2018 NEW STATE LONG-TERM CARE OMBUDSMAN ORIENTATION October 21, 2018](https://slidetodoc.com/presentation_image/b71cc718e1a0dd6e15d560044c5d4c8b/image-1.jpg)
NEW STATE LONG-TERM CARE OMBUDSMAN ORIENTATION October 21, 2018
![Welcome! • Name • State • Length of time as State Ombudsman This Photo Welcome! • Name • State • Length of time as State Ombudsman This Photo](http://slidetodoc.com/presentation_image/b71cc718e1a0dd6e15d560044c5d4c8b/image-2.jpg)
Welcome! • Name • State • Length of time as State Ombudsman This Photo by Unknown Author is licensed under CC BY
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![NALLTCO: National Association of Local Long-Term Care Ombudsmen State Ombudsmen and LTCOP Representatives NASOP: NALLTCO: National Association of Local Long-Term Care Ombudsmen State Ombudsmen and LTCOP Representatives NASOP:](http://slidetodoc.com/presentation_image/b71cc718e1a0dd6e15d560044c5d4c8b/image-4.jpg)
NALLTCO: National Association of Local Long-Term Care Ombudsmen State Ombudsmen and LTCOP Representatives NASOP: National Association of State Long-Term Care Ombudsman Programs
![Role of Consumer Voice and NORC Consumer Voice (CV) • Advocacy • Resource Center Role of Consumer Voice and NORC Consumer Voice (CV) • Advocacy • Resource Center](http://slidetodoc.com/presentation_image/b71cc718e1a0dd6e15d560044c5d4c8b/image-5.jpg)
Role of Consumer Voice and NORC Consumer Voice (CV) • Advocacy • Resource Center • LTC issues, including supporting the LTCOP • Training (e. g. OAA Reauthorization, Staffing) • Lobbying for/against bills • Resources • Clearinghouse • Work with NASOP, NALLTCO • Legislative positions and action • Action Network (e. g. Action Alerts) • Membership • Group (voting members) & individuals • Information • Supports LTCOPs • NASOP • NALLTCO • Individual State and Local LTCOP Representatives • Resources, the Voice • Information, not advocacy • Information regarding policy, regulations and requirements
![How NORC Supports YOU • Training • • • New SLTCO Orientation Annual SLTCO How NORC Supports YOU • Training • • • New SLTCO Orientation Annual SLTCO](http://slidetodoc.com/presentation_image/b71cc718e1a0dd6e15d560044c5d4c8b/image-6.jpg)
How NORC Supports YOU • Training • • • New SLTCO Orientation Annual SLTCO Training Trainers Bureau (six topics annually, in-person or via webinar) Webinars On-Demand Training Center • Technical Assistance • Email requests to Katie - ckohler@theconsumervoice. org • Summary Sheets • 10+ years of SLTCO responses in 15 categories (e. g. Advocacy, Enforcement, Licensing and Certification, Nursing Homes, Program Management) • Resources • • Clearinghouse of information Ombudsman Outlook (quarterly) NORC Notes (monthly) LTCOP Reference Guides and Briefs
![NORC Website www. ltcombudsman. org New ombudsman? Library • Government Reports • Federal Laws NORC Website www. ltcombudsman. org New ombudsman? Library • Government Reports • Federal Laws](http://slidetodoc.com/presentation_image/b71cc718e1a0dd6e15d560044c5d4c8b/image-7.jpg)
NORC Website www. ltcombudsman. org New ombudsman? Library • Government Reports • Federal Laws and Regulations • LTCOP Rule Support • Program Management • Program Promotion • Training • Systemic Advocacy • Volunteer Management • TA FAQs Issues • More than 20 issue pages (e. g. , abuse, antipsychotic medications, dementia care, emergency preparedness) Site Map: http: //ltcombudsman. org/about/site-map
![SLTCO-only Webpages http: //ltcombudsman. org/state_home SLTCO-only Webpages http: //ltcombudsman. org/state_home](http://slidetodoc.com/presentation_image/b71cc718e1a0dd6e15d560044c5d4c8b/image-8.jpg)
SLTCO-only Webpages http: //ltcombudsman. org/state_home
![Consumer Voice www. theconsumervoice. org Annual Conference Residents’ Rights Month (October) • October 22 Consumer Voice www. theconsumervoice. org Annual Conference Residents’ Rights Month (October) • October 22](http://slidetodoc.com/presentation_image/b71cc718e1a0dd6e15d560044c5d4c8b/image-9.jpg)
Consumer Voice www. theconsumervoice. org Annual Conference Residents’ Rights Month (October) • October 22 - 24, 2018 (Alexandria, VA) • Residents’ Rights Month Packet • Pre-Conference Activities: • Resident’s Voice Challenge • Orientation (Sunday, October 21) • NASOP Meetings (Sunday, October 21) THAT’S NOW! • Residents’ Rights Month Products, News and Events (highlight YOUR program’s activities) • http: //theconsumervoice. org/events/residentsrights-month-2018
![Incoming! Sign Up • LTCOP Volunteer Management Listserv (contact Carol) • CMS: MLN Connects Incoming! Sign Up • LTCOP Volunteer Management Listserv (contact Carol) • CMS: MLN Connects](http://slidetodoc.com/presentation_image/b71cc718e1a0dd6e15d560044c5d4c8b/image-10.jpg)
Incoming! Sign Up • LTCOP Volunteer Management Listserv (contact Carol) • CMS: MLN Connects Newsletter • Consumer Voice – weekly e-newsletter, the Voice http: //wfc 2. wiredforchange. com/o/8641/p/salsa/web/c ommon/public/signup? signup_page_KEY=7154 • National Center on Elder Abuse (NCEA) Automatically receive: • NORC weekly email for SLTCO (from Katie) • NORC email blasts https: //ncea. acl. gov/connectwithus/index. html • National Center on Law and Elder Rights (NCLER) https: //ncler. salsalabs. org/nclersignup/index. html • Administration for Community Living (ACL) Sign Up for ACL Updates (bottom of home page)
![Website and Resources • Please share your success stories, challenges, state and local newsletters, Website and Resources • Please share your success stories, challenges, state and local newsletters,](http://slidetodoc.com/presentation_image/b71cc718e1a0dd6e15d560044c5d4c8b/image-11.jpg)
Website and Resources • Please share your success stories, challenges, state and local newsletters, materials and resources • Please send us contact information for your program so we can update the map/contact list • Looking for something? We can help!
![What is in your toolbox? • Older Americans Act • LTC Ombudsman Rule • What is in your toolbox? • Older Americans Act • LTC Ombudsman Rule •](http://slidetodoc.com/presentation_image/b71cc718e1a0dd6e15d560044c5d4c8b/image-12.jpg)
What is in your toolbox? • Older Americans Act • LTC Ombudsman Rule • CMS State Operations Manual Appendix PP • State and Federal Laws/Regulations • NORC Website www. ltcombudsman. org • Consumer Voice Website www. theconsumervoice. org
![QUESTIONS? QUESTIONS?](http://slidetodoc.com/presentation_image/b71cc718e1a0dd6e15d560044c5d4c8b/image-13.jpg)
QUESTIONS?
![See you in 15 minutes! See you in 15 minutes!](http://slidetodoc.com/presentation_image/b71cc718e1a0dd6e15d560044c5d4c8b/image-14.jpg)
See you in 15 minutes!
![QUESTIONS AND ANSWERS ASK THE MENTORS QUESTIONS AND ANSWERS ASK THE MENTORS](http://slidetodoc.com/presentation_image/b71cc718e1a0dd6e15d560044c5d4c8b/image-15.jpg)
QUESTIONS AND ANSWERS ASK THE MENTORS
![The National Long-Term Care Ombudsman Resource Center (NORC) www. ltcombudsman. org Connect with us: The National Long-Term Care Ombudsman Resource Center (NORC) www. ltcombudsman. org Connect with us:](http://slidetodoc.com/presentation_image/b71cc718e1a0dd6e15d560044c5d4c8b/image-16.jpg)
The National Long-Term Care Ombudsman Resource Center (NORC) www. ltcombudsman. org Connect with us: The National LTC Ombudsman Resource Center @LTCombudcenter This project was supported, in part, by grant number 90 OMRC 0001 -01 -00, from the U. S. Administration for Community Living, Department of Health and Human Services, Washington, D. C. 20201. Grantees undertaking projects under government sponsorship are encouraged to express freely their findings and conclusions. Points of view or opinions do not, therefore, necessarily represent official Administration for Community Living policy.
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