New Jersey Digital Government Summit Teleworking and Remote

New Jersey Digital Government Summit Teleworking and Remote Access Scott Feinberg Public Sector Market Manager 26 January 2022

What drives today’s organizations? Productivity is Key… Accelerating Decision Making Scaling Knowledge Share ideas and materials Compress global markets Improve multi-channel delivery Deploy troubleshooting, training, subject matter experts Shorten time to market Ensure business continuity Unifying the Organization Develop value-added services What Makes you more productive Cement corporate culture, and goals Share information in real time One message, no misinterpretation Improving Work/ Life Balance Increase job satisfaction with less travel Compete for scarce human resources Impact corporate social responsibility

Source: Telework Exchange

Source: Telework Exchange

How to get Telework to be Successful §Take the opt-out approach to telework eligibility. § All employees are eligible to telework until proven otherwise § Communicate who is eligible to employees, based on position, performance, and telework environment § Telework can take many forms based on job requirements and employee preference § Incorporate visual communication technology into telework environment Source: Telework Exchange

How to get Telework to be Successful § Management on Board Managers are eligible as well. § Encourage managers to telework – they will see the benefits of telework first hand § Managers must look at each employee’s job and performance to determine eligibility § Employees have safe alternative workplaces, meet performance expectations, have the access to work remotely, and have positions that are conducive to telework Source: Telework Exchange

Why Visual Communication Now? The Right Method for the Right Message INTERACTIVITY First meetings, final contracts § § Interim meetings Decision-making Expertise Rich media Detailed explanations Collaboration In Person Value Most impact Faster, better decisions § Trust § Stronger relationships § Video Audio & Web Conferencing More data IM Instant Standard communications Voice Familiar Time insensitive messages E-mail Ubiquitous Quick, short messages PRODUCTIVITY When

Being GREEN in Public Sector § Global emissions of greenhouse gases caused by transportation increased by 120% while total emissions increased by 70% in the years from 1970 to 2004. § Cities will see increased funding opportunities over the coming years by adhering to green policies § Video communications is viewed as a green technology § California Governor is a huge advocate of going green and utilizes visual communications within their leadership

Being GREEN in Public Sector § Visual Communications will reduce travel – reducing CO 2 emissions § Increase in tele-commuting will result in less traffic § Tele-work allows for the support of Green and Business Continuity plans § Less people in the office means reduction in power for corporations § Reduction in air passengers equals less flights thus reducing CO 2 emissions

Thank you