NEW INDIA 2022 75 MILESTONES FOR INDIA 75

NEW INDIA 2022 – 75 MILESTONES FOR INDIA @75 IT Systems for Efficient Delivery Meeting of Performance Review Committee June 7, 2019 Ministry of Rural Development

75 Milestones for India @75 GOOD GOVERNANCE INITIATIVES TAKEN ü Implementation of DBT - cashless digital 58 59 60 Promote and Increase Digital Transactions Ensure end to End Digitization of Government Processes transactions ü Integration with PFMS, UIDAI, NPCI etc. for process streamlining ü Development of End to End digitization of government processes ü Transactional MISs, Citizen Centric Mobile Apps, Reporting & Dashboard Mechanisms for better connect Enable Digital Delivery of Government Services ü Grievance lodging, feedback and redressal ü Evidence based monitoring and performance indices 2

Transactional MISs Portfolio NREGASoft Awaas. Soft NREGASoft OMMAS DDU-GKY NRLM 3

Key Citizen Centric Mobile Apps Portfolio Geo. MGNREGA Kaushal Panjee Janmanrega Awaas. App Awaas+ Meri Sadak Gram Samvaad

Role of IT Systems at Do. RD o Efficient Programme Management o Efficient Funds flow o Assets Tracking o Improved Monitoring o Building Inter- programme Linkages o Promoting Transparency o Accountability & Citizen empowerment o Participative Governance

Proposed Key Initiatives. . . 75 Milestones for India @75 P SA N N G A G M RE ü Issue of Job cards in MGNREGA via CSC/Mobile ü Muster roll & payments tracking via CSC/Mobile ü Payment Credit status intimation on every major step on Mobile ü Demand capture on Mobile ü Approved Work list, Invite for Planning ü Book keeping of SHG, Facilitation in accessing loan online via CSC ü Insurance and pension portal for SHGs ü Information of SVEP, NRETP; Awareness and proactive mapping of SHGs* ü Revival of defunct SHGs, proactive out bound calling D D K G U Y ü Candidates registration via CSC ü PIAs/ Institutes near me, Proactive out of bound calls ü AEB attendance system for candidates ü System for demand supply

75 Milestones for India @75 P Others SA N N G A G M RE q Photos uploading of progress of house construction via CSCs q Status in PWL over SMS q RM Training availability near me q IVRS based citizen response system q On demand inspection, toll free number q Awaas+ - Status q RHISS – Citizen centric application, bank loan application Proposed Key Initiatives q E 2 E process digitization for remaining states on NSAP Portal q Disbursal of pension through cash in some states q Life certificate verification of pensioners (similar to Jeevan Pramaan Patr) q Pension application workflow, right from application submission* q SMS sending for IEC activities to beneficiaries like Citizen centric apps q Aadhaar Seeding/Authentication via UIDAI for all schemes q Development of more mobile centric App for field Staff q Public Grievance Redressal System – Multi linigual

Maintaining a State of the Art ICT System 1 Infrastructural Upgradation/Augmentation Proposed augmentation of hardware with Data Recovery provisioning & Mirror Sites 2 Gram Samvaad Multilingualism - States to provide regional language support 3 Cyber Security Client side security to be ensured by the States 4 Security of Digital Transactions Experiences/Best Practices sharing with the States 5 Adhar and Data Privacy Sensitization of Field Staff 6 Expert Advisory Group Periodic review and assessment of IT ecosystem

Key Issues Faced by States Resolution of MIS related Issues A dedicated Helpline set up for all programs (1800 111 555) except PMAY-G Issues wrt False Authorization for transaction rights Sensitization & mobilization of states, sharing of best practices on do’s and don’ts Issues faced wrt processing of funds High level resolution mechanisms devised Multiple locations of Central development team A centralized development support being set up Issues in proposal processing Integrated Proposal Management System being conceived Slow application performance due to server issues in applications Additional infrastructure to be procured

Key Issues Faced by States Public Grievances Redressal System Grievance Redressal System development initiated for PMAY-G and DAY-NRLM To be expanded to other schemes Data integration issues between State and Central Database Synchronization with States’ native MISs being done Data encryption * Database segmentation* Monitor/Audit DB periodically* Backup Regularly* User role/login management Incorporate best practices *- For native setup Training sessions with NIRD Sharing of adequate documentation Regional Workshops STATES TO WORK TOWARDS ü ü ü Capacity Building and Training Data Security Data Privacy ü Implementation of physical security measures ü Identification of risks/tolerance level ü Training of officials ü Compliance to policies ü Establishing backup & recovery processes

Future Roadmap o Specific Milestones @75 Plans o Development of NREGASoft 2. 0 o Cloud computing & data analytics to support peak loads o Development of more Mobile centric Apps o Development of Gram Samvaad (2 way) 2. 0 o Interoperability of data across programs o Big Data Analytics for evidence based decision making

THANK YOU