NEW APOSTOLIC CHURCH NAC BURIAL FUND For members

NEW APOSTOLIC CHURCH NAC BURIAL FUND (For members of Namibia) Presentation by DISTRICT APOSTLE JOHN KRIEL 5 JULY 2018 Confidential New Apostolic Church Slide 1 of 23

AGENDA 1. Opening Prayer 2. Introduction 3. Burial Fund – Namibia legislation 4. New structure from 1 July 2018 5. Eligibility & Benefits 6. Procedure when a death occurs 7. Burial Agents – Admin issues 8. Member information 9. Banking information 10. Contact information 11. Enquiries via email Confidential New Apostolic Church Slide 2 of 23

INTRODUCTION § The details of this presentation is limited due to time constraints. § This presentation as well as any related content i. e. : Procedure and Forms, will be available on MIS and/or the website. § https: //www. nac-sa. org. za - Under the Links tab you will find MIS - On the home page you will find a Burial download section. Confidential New Apostolic Church Slide 3 of 23

BURIAL FUND – NAMIBIA LEGISLATION § The Burial Fund is registered in SA only – not with Registrar of Friendly Societies in Namibia § Restriction – cross border insurance § Decision was made to re-insure the liability with an Insurance company in Namibia § Benefits of re-insurance – some value added benefits are included in premium Confidential New Apostolic Church Slide 4 of 23

NEW STRUCTURE FROM 1 JULY 2018 § The NAC Burial Fund has re-insured the Namibian membership with Liberty Life Namibia. § NACBF together with Liberty Life and AVBOB have partnered in providing affordable funeral cover together with additional added benefits. § Members are not forced to use Avbob. Members will have an opportunity to choose an undertaker of their choice. Certain conditions may apply in this instance Confidential New Apostolic Church Slide 5 of 23

NEW STRUCTURE FROM 1 JULY 2018 § The NAC Burial Fund will continue to collect an annual premium payable by June each year. § The premium will then be paid over to Liberty Life § At the time of death the family deals with Liberty/Avbob/other § With effect 1 July 2018 - NACBF will not pay any funeral cost directly to the undertakers § A death certificate, certified ID documents, bank accounts will be important documents for settling a claim in the future Confidential New Apostolic Church Slide 6 of 23

PROCEDURE WHEN A DEATH OCCURS § Proposed Funeral Arrangements form must be completed by the Rector together with the family and presented to an AVBOB office. § At the AVBOB office a Liberty Life representative will assist with the completion of the Liberty Life claim form. § A cash benefit is payable to the member by Liberty Life and will be done once the claim form is submitted together with the death certificate. § Any additional cost over and above the cash benefit payable relating to the funeral or other additional benefits will be for the members account. Confidential New Apostolic Church Slide 7 of 23

ELIGIBILITY § All members of the New Apostolic Church Namibia are eligible to join the NAC Burial Fund. § Benefits may be selected for a single adult member only or for a family. § A family will consist of the member, one spouse and a maximum of 6 children. A child would be a biological child, a step child or a legally adopted child. § No waiting periods will be applied Confidential New Apostolic Church Slide 8 of 23

ELIGIBILITY (continued) Minimum Entry Age: § Member – 18. § Spouse – 18. § Children – New born (on parents’ policy). § A stillborn child may be covered, following 28 weeks pregnancy (maximum 2 claims). Confidential New Apostolic Church Slide 9 of 23

ELIGIBILITY (continued) § Maximum Entry Age: § Member – None. § Spouse – None (if main member is still covered). § Children – 21. (NB: 21 years old must apply for a policy. No automatic policy will be issued to them) Confidential New Apostolic Church Slide 10 of 23

ELIGIBILITY (continued) Cease age: § No cover cease age is applicable. § The main member and family will be covered as long as premiums are paid. Spouse Funeral Continuation Option: § Benefit allows for cover to continue for the spouse and children on death of the main member as long as premiums are paid by the spouse. Confidential New Apostolic Church Slide 11 of 23

ELIGIBILITY (continued) Main Member and Spouse Passing Away Simultaneously: § If the parents of children under 18 pass away simultaneously, the children will be issued a policy (at no cost) until they reach the age of 21 or get married, whichever occurs first. § If a child is adopted by a family, this child is automatically included in the family cover upon receipt of legal documentation. § Unmarried mentally or physically disabled children who are totally and completely dependent on the member will be covered for as long as the policy is in force. Confidential New Apostolic Church Slide 12 of 23

BENEFITS § Family package: (On death of a member or a dependent, a lump sum benefit based on the scale below will be paid to the beneficiary). Member Spouse Child aged 14 to 21 Child aged 6 to 13 Child aged 1 to 5 Child ages less (including stillborn) Confidential New Apostolic Church than Benefit N$ 20 000 N$ 10 000 N$ 5 000 1 N$ 2 500 Slide 13 of 23

BENEFITS (continued) Immediate Expense Benefit: § The immediate expense benefit (N$7, 000. 00) is automatically included when the main insured passes away and a benefit is paid at the time to assist with the immediate expenses which arises at the time of death. Confidential New Apostolic Church Slide 14 of 23

BENEFITS (continued) § Additional Services: § Repatriation (Lesotho, South Africa, Swaziland, Zimbabwe, Botswana, Mozambique) § Removal of deceased from funeral parlour premises § If AVBOB is used to provide the funeral service they are able to provide policyholders with use of their cold storage facilities in the mortuary for free for the first seven days after death. § Assistance in obtaining death certificates § Assistance for referral for autopsy and pathology reports § Counselling – Trauma and Legal Assistance § 24 hour client and claims assistance Confidential New Apostolic Church Slide 15 of 23

AVBOB / LIBERTY LIFE offices - Namibia 1. Windhoek 2. Otjiwarongo 3. Walvis Bay 4. Keetmanshoop 5. Gobabis 6. Tsumeb 7. Grootfontein 8. Eenhana 9. Ondangwa 10. Onlipa / Onandjokwe Confidential New Apostolic Church 11. Oshakati 12. Ombalantu 13. Okahao 14. Omuthiya 15. Katutura 16. Omaruru 17. Engela 18. Swakopmund 19. Rundu 20. Usakos 21. Okahandja 22. Katima Mulilo Slide 16 of 23

BURIAL AGENTS – ADMIN ISSUES § A Receipt Book control will be managed at the local office. This will be audited by NACBF from time to time. § Collection Lists are sent to the field annually during April month. This must be completed reflecting all payments and must be returned to the Admin office by a set cut-off date. Confidential New Apostolic Church Slide 17 of 23

BURIAL AGENTS – ADMIN ISSUES (continued) § Statements will be provided at congregation level. These must be issued to members as proof of membership status. § Each congregation will also receive a subscriber list which must be placed on the notice board. § Lapsed notices will be sent to members who did not pay their premium before 1 July. § Members must insist on proof of payment NB: A written receipt must be handed to the member. Confidential New Apostolic Church Slide 18 of 23

MEMBER INFORMATION § Members must inform Rector of a death that occurs in the family. § Members must complete the relevant documentation to ensure payment of claim. § Members must insist on proof of payment e. g. Receipt. § Members must pay annual premium by 30 June. Confidential New Apostolic Church Slide 19 of 23

Summarize § NACBF does not pay undertakers § Member claims cash benefit from Liberty Life § Forms to be nominations completed: NB Beneficiary § NB Documentation: ID docs for deceased & Beneficiaries Confidential New Apostolic Church Slide 20 of 23

BANKING INFORMATION FOR ANNUAL PREMIUM STANDARD BANK ACCOUNT NAME: New Apostolic Church Burial Fund Account : 07 -182 -1163 Branch: 051001 (EFT’s can be made to this account) or Standard Bank Windhoek Account 04 -325 -0025 Branch 082372 or Bank Windhoek : Account – 1019 142001 Branch: 10191420 Always use a reference 1) Congregation Name or Code (for payments on collection list) 2) Member Number (in the case of individual member payments) Confidential New Apostolic Church Slide 21 of 23

CONTACT INFORMATION BURIAL CONTACT PERSON: Lydia Tischendorf OFFICE: 021 -7002228 CELL: 082 9569640 E-mail: burial@nac-sa. org. za COMPLAINTS: (Independent Trustee) E-mail: burial 1@nac-sa. org. za Confidential New Apostolic Church Slide 22 of 23

QUESTIONS CAN BE FORWARDED TO: burial@nac-sa. org. za Confidential New Apostolic Church Slide 23 of 23