Navigating Student Engagement with the GPS Life Plan

Navigating Student Engagement with the GPS Life. Plan (Goals + Plans = Success) and e. Folio Presented by: Michele Jersak, Counseling Faculty at Century College and Mn. SCU GPS Life. Plan Coordinator

Brief History College Version Developed at Century College in 2006 – used by over 20 institutions in MN State Colleges and Universities beginning 2007 Military Version Developed in Partnership with Mn. SCU, the MN National Guard and the MN Department of Veterans Affairs in 2009 After initial development, website updated and artwork finalized in 2007 Website Update Slide 2 Work. Force & Secondary Developed in Partnership with Mn. SCU, DEED, ISEEK, ABE Staff, MN Work. Force Center Staff, High Schools, Girl Scouts and Junior Achievement in 2011

Program Components • Website • e. Folio • Campus Activities • Curriculum Integration • Student Success Day • Student-Faculty Interaction • http: //www. gpslifeplan. org Slide 3

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Customized Sites Slide 6 Century College Central Lakes College Distance Minnesota Fond du Lac TCC Hennepin Technical College Hibbing Community College Inver Hills Community College Lake Superior College M-State Minnesota State University, Mankato Mesabi Range CTC Minneapolis CTC Minnesota Online Military North Hennepin CC Normandale College Northwest Technical College Northland College Pine Technical College Ridgewater College Riverland College Rochester CTC South Central College Southeast Technical College St. Cloud Technical College Winona State University, Rochester § 360* Degree Center of Excellence

Usage & Potential Usage – MNSCU Career & Life Classes – Fall/Spring 2014 49 Career Classes 1225 students 310 First Year Experience Classes 7750 students Slide 7

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FYE Programs at Mn. SCU Colleges Uses GPS Life. Plan as required “textbook” with some content from: • goal setting from all the areas • leadership assessments • career and academic planning • time management, financial management • learning styles assessments Slide 9 • GPS Life. Plan e. Folio

GPS Saves Students Money Colleges use the GPS Life. Plan in lieu of textbooks and save students money. Lake Superior $67, 000 – replacing textbook with GPS Life. Plan Century College $56, 000 – using GPS Life. Plan + 4 Chapters of On. Course Slide 10

What MNSCU class does not talk about Career? How many hits in Google for “resume? ” 150, 000 resume hits in Google These links are predominantly from . edu. gov and. org sites – not. com sites Slide 11

Recent Adoptees of First Year Experience/College Success classes • Hennepin Technical College, • Normandale Community College, • Riverland College, • Rochester Community and Technical College, • St. Cloud Technical and Community College, and • South Central College Slide 12

Career and Life Planning Classes use the GPS Life. Plan • Century College, • Fond du Lac Tribal and Community College, • Lake Superior College, • Pine Technical College, • Riverland College, • Normandale Community College, • Rochester Community and Technical College, and • South Central College Slide 13

Website Stats • More than 21, 000 people visited this semester -- around 5% of MNSCU students • 123, 397 page views • Time spent: 4: 25 minutes Slide 14

Who uses GPS? Age, Gender Slide 15

Users come from all over Minn. Slide 16

Which Plans are used the most? • College: 87. 5% • Secondary: 10% • Military – 1. 5% • Workforce – 1% Slide 17

Envisioned user experience (conceptual) At main mobile entry, users selects the GPS Life. Plan that is a best fit – high school, college, military or workforce OR go directly to My Life. Plan. Or, custom URL masks will take user to version entry page. Slide 18 At the version entry page can make goal setting selection • Career goals • Education goals • Finance goals • Leadership goals • Personal goals OR user can be presented with a predestined option The career and life planning process Upon selection a short audio overview will play.

YES option (conceptual) IF YES Each selection offers options • Yes • Browse • Join. The user is presented with • An appropriate interactive exercise, e. g. , career interest assessment • A focused research experience, e. g. , resources for determining career interests • A document generation option. The outcome of each is a personalized result, collection or article that the user could temporarily view online, print and/or store in his or her personal “My. GPSLife. Plan” repository. NOTE: Relative to the mobile version, it is assumed a primary assessment will be selected for each area. Options for several additional types of assessments (e. g. , in the career area this might include assessments focused on skills, interests, personality, career values) could be provided in follow up communications via a pre-scripted email campaign. E. g. , in the career area this might include assessments focused on skills, interests, personality, career values. Slide 19

BROWSE option (conceptual) IF BROWSE The user is presented with • Pertinent GPS Life. Plan resources. The user will be able to view resources in the recommended order of by most popular. NOTE: This option will result in viewing the career pages as IF JOIN is chosen user is introduced to the GPS Life. Planning Community. In the community, the user makes a personal page, view suggested information, participate in recommended learning exercises, enroll in non-credit workshops like goal-setting, interact in discussion topics with other users and opt to join other subgroups (e. g. particular college or course interest group like first term college student, veteran and student, etc. ), interact with an online advisor or distance credentialed counselor or connect with a campus appointed staff. Slide 20

My Life. Plan option (conceptual) IF My Life. Plan User will login to his or her personal online locker. This will be a customized version of My Stuff. Some of the items that would be included in My Life. Plan are: • A personalized dashboard of what is done and not done • A record of questions asked answers provided • Links to key pertinent key contacts Slide 21 Graphic of My Life. Plan (customized version of My. Stuff) here

Desktop version of website This site can be recreated to look the same with linked content made available in answers, or the design could be modified. A link to My Life. Plan and the functionality it provides would be inserted in the design. Slide 22

Key Benefits • Validated student engagement • Increased prospect of improved retention and persistence • Accessible and adaptable to more users • Built in option to selectively encourage, redirect or intervene • Prospect of increased campus adoption • Analytical feedback loop Slide 23

Reaction by User Groups GPS Life. Plan Secondary Advisory Group Slide 24 GPS Life. Plan Advisory Group

Project Timetable 1 Milestones Activities Design the analytic reporting framework • • • 2 3 Update content management system CM=Drupal • Update customer relationship management system CRM=Oracle • • • 4 Establish custom branded sites • • • Slide 25 • Start/ Complete Staff Define desired outcomes Clarify evaluation questions Identify data sources Structure data gathering process Develop report queries, structure and distribution Jan – Feb 2014 System Academic & Student Affairs, Century College, GPS & Distance MN Online Support Center (OSC) leads with reps from proposed pilot and input of the GPS user group & other designated stakeholders Migrate select content to SQL via CM Update CM structure to include core manager, version manager and local manager roles Jan – Mar 2014 GPS content coordinator with support of 3 rd party prof/tech service for military version, OSC programmer and CRM admin Translate SQL content to CRM knowledge article structure; add topic, subtopic & search tags Rework CSS for desktop & mobile/tablet Create page viewing in recommended sequence with option to view by most popular Activate suggestion feature Implement stage and status tracker using opportunities Tailor My. Stuff feature to serve as My. GPS Life. Plan context Develop interactive learning exercises in surveys or other tracking media Structure and activate the GPS Life. Plan Community feature Publish updated sites for four versions Jan – July 2014 OSC staff and 3 rd party prof/tech services with input of the GPS content coordinator, GPS Advisory Committee and other stakeholders Recruit volunteers – Century College, Distance MN, Online College in the High School, MN Guard or My. Military. Education or others? ? Develop custom branded sites for the four versions Deploy for pilot sites Expand custom branding to other colleges, universities, K-12 or agencies Aug 2014 – Jan 2015 Volunteers – Century College? Distance MN? Online College in the High School?

• Personnel: Start Up Budget Resource Personnel Technology Prof/Tech Services – OSC CRM team (manager, programmer, site admin, graphics, e-advising spec, distance counselor) – N/A if lead development is through the Minnesota Online support contract Additional • Technology: – Drupal license maintenance – N/A paid by VREP through Budget June ‘ 14 N/A 4, 750 – Annual PALS server fee – N/A for military version paid by VREP through June ’ 14; up to $3, 750 for other versions – Annual Oracle maint fee with chat – N/A paid by support center through June ‘ 14 – Annual Oracle chat license: $1, 000 58, 000 • 3 rd party services: – Drupal prof tech services: $19, 500 Training on community admin, travel and other incidentals Total Cost 10, 250 Basis of 156 total hrs; 52 hrs/version; 35 hrs to set content structure; 5 hrs to set core, version and local managers; 12 hrs to develop role-based training – Oracle prof tech services: $20, 000 Basis of 80 total hrs; customization of monitoring report display to end user $73, 000 and assistance with modifications to analytics – Web design services: $18, 500 Basis of 185 hours to assist with mobile and community interface design and implementation Slide 26

Operational Budget (beginning in July 1, 2014) Resource Personnel Additional Budget • Personnel: $54, 500 Also assumes • continuation of the online support contract Technology $7, 000 Training on community admin $2, 500 Slide 27 OSC CRM team – manager, programmer, site admin, graphics, e-advising spec, distance counselor Technology: – Annual PALS server fee – $5, 000 – Annual Oracle maint fee with chat – $4, 000 $9, 000 • 3 rd party services: Prof/Tech Services Total Cost New –. 8 FTE for GPS Life. Plan Community Coordinator $73, 000 – Drupal prof tech services – $3, 500 – Oracle prof tech services – $3, 500

Key Personnel • Advisory – GPS Life. Plan user group • Administration – Jonathan Eichten, Academic and Student Affairs System Office – Mike Bruner and Kristin Hageman, Century College • Implementation management – Distance Minnesota Online Support Center (Teresa Theisen) – My. Military GPS Life. Plan (Jennifer Parta Arno) Slide 28 – Century College GPS Life. Plan Coordinator (Randy La. Foy)

Additional Details in Handout Slide 29 • Ways GPS can be used – links, PDFs and worksheets • Integration Throughout Campus • Curriculum Integration Examples • Scenarios • Community College Survey of Student Engagement – Matches Up with GPS Life. Plan • Reading 0080 AQIP Project Re-enrollment • How faculty Use the program • Student and Faculty Comments • Graphs of: Faculty support; Student rating of the program to help with career and education plans • Link to the GPS Project site

Thank you! Contact information: Randy La. Foy (randy. lafoy@century. edu) or 651 -779 -3363