National University of Singapore Digital Library Presented by

National University of Singapore Digital Library Presented by Ng Kok Koon 黄国勤 1

NUS Digital Library Outline of the Talk § National University of Singapore Libraries § What is a Digital Library § The NUS Digital Library § What’s in our pipeline? § Future system 2

NUS Digital Library NUS Libraries § Central Library § Chinese Library § C J Koh Law Library § Hon Sui Sen Memorial Library § Medical Library § Science Library 3

NUS Digital Library 4

NUS Digital Library Collection Books Journals 1, 047, 779 15, 863 Internet Resources 6, 948 CD ROM Databases 1, 025 Media programs 18, 338 Microform Resources 27, 183 5

NUS Digital Library Membership Staff 7, 500 Students 30, 500 External 12, 200 6

NUS Digital Library Fully Integrated Library System § NUS Library has automated its operations using INNOPAC from Innovative Interfaces Inc. : acquisitions, cataloging, serials control, circulation, online public access catalog (LINC), online request § Self-service operations: check-out, check-in, fines payment § Mobile phone service: check library catalog using WAP, pay fines using SMS 7

NUS Digital Library INtegrated Catalog § Multilingual capability: English, Chinese, Japanese § Includes table of contents of selected books § Links to e-resources, ejournals, digitised video § Access via web (http: //linc. nus. edu. sg, PCs in the library, plug-and-play points and wireless connection in the campus 8

NUS Digital Library What is a Digital Library? § An information integrator providing seamless universal access to knowledge in electronic format and links to electronic library services § An extension to the present “traditional” library § A gateway which links users to a vast storage of digitized resources and services from their desktop 9

NUS Digital Library What is a Digital Library? Electronic library services Digital Library as Information Integrator Knowledge in electronic formats Library Users 10

NUS Digital Library Our Goals 1. Provide timely and user friendly access to relevant information 2. Develop and maintain collections in all appropriate formats 3. Impart information seeking skills to students 11

NUS Digital Library 12

NUS Digital Library Our History Mid-1995 Library Info. Gate and Video-On-Demand service June 1996 Subscription to electronic journals July 1997 LINC, our library catalogue, went on the Internet 1998 Subscription to Web of Science and various databases on the Ovid platform with links to full-text journal articles 13

NUS Digital Library Our Collection Databases § § § ABI/Inform Complete Biosis Previews Compendex Current Contents Connect IEEE Xplore Lexis. com § § § Proquest Digital Dissertation Psyc. INFO Sci. Finder Scholar Web of Science/Knowledge Web. SPIRS Wilson. Web 14

NUS Digital Library Our Collection Ejournals Ebooks § § § § American Institute of Physics Cambridge Journals Online Catch. Word China Journal Net Kluwer Online Emerald Oxford University Press Pro. Quest Science. Direct Springer Link Swetsnet. Navigator Wiley Inter. Science Books 24 x 7 net. Library Scripta Sinica Springer 15

NUS Digital Library Our Collection 16

NUS Digital Library Our Projects PERIND § § § An index to journal articles, book chapters, conference papers and book reviews relating to Singapore, Malaysia, Brunei and ASEAN. Subject coverage: humanities, social sciences, architecture, building, business and management, law and medicine. Contains over 98, 000 records from 1980 onwards, with medical citations starting from 1975, and law citations from 1932 onwards. Began as card index in 1966. Available via Internet in April 1999. 17

NUS Digital Library Our Projects SMC Ondisc § § Provides easy access to over 100, 000 bibliographic information on materials pertaining to Singapore, Malaysia, Brunei and ASEAN from monographs, periodical titles, conference proceedings, theses, journal articles, book chapters and book reviews. Includes three databases: 1) Singapore/Malaysia Collection 2) PERIND 3) NUS Theses Collection CD-ROM version launched in 1995; via internet in 1998 Joint project with Informit in Australia 18

NUS Digital Library Our Projects Lat Pau (�� ) § The oldest Chinese newspaper published in Singapore § Started by Mr See Ewe Lay (薛有礼) in 1881 and ceased publication in 1932 § NUS Library has digitized from 1887 -1932 19

NUS Digital Library Our Projects E-Books § Singapore University Press titles § Journal of three voyages along the coast of China in 1831, 1832, & 1833, with notices of Siam, Corea, and the Loo-Choo islands by Charles Gutzlaff. 20

NUS Digital Library Other Projects § NUS Examination Papers Contains full-text images of almost 28, 000 past examination papers of the National University of Singapore released by the Registrar's Office. § Index to Singapore Acts Comprises an index to all amendments to the Singapore statutes that are in force to date. § Index to Singapore Subsidiary Legislation Indexes all subsidiary legislation promulgated under the various Singapore acts from 1991 onwards 21

NUS Digital Library Other Projects § Primary Materials on Chinese Education in Singapore 18191959 § A Sense of History: a Select Bibliography on the History of Singapore § Singapore Literature: a Select Bibliography of Critical Writings § Statistics on Singapore: an Annotated Bibliography 22

NUS Digital Library Our Services Document Delivery Services § Service was introduced in October 1998 § Orders for required documents are sent electronically to CISTI, British Library and the Australia libraries. § Use of Ariel® software to facilitate document delivery over the Internet. § Delivers documents received electronically to the desktops of our staff and students. 23

NUS Digital Library Our Services LION (Library Instruction Online) § Launched in 1999 to promote information literacy § Teaches users how to: - Locate and evaluate information - Search LINC, our Library catalogue - Search major databases - Cite references - Research a topic § Also available in the Chinese language 24

NUS Digital Library Our Services Video/Audio-on-Demand § Since June 1995, the Video-on-Demand (VOD) service was implemented via the campus network. § Licensed audio and video programmes are streamed to students’ desktops anywhere on campus via LINC, Digital Library, and IVLE (Integrated Virtual Learning Environment) § Teaching staff, together with their small tutorial groups, can watch the video in the comfort of their office. 25

NUS Digital Library Our Services Electronic Forms NUS staff and students can make enquiries or request for library services using electronic forms such as: § Advance Booking Form for Audio-Visual Materials § Electronic Enquiries Service § Request for Document Delivery § Request for Interlibrary Loan § Request for Off-Campus Book Delivery/Collection Services § Request to Purchase New Library Materials 26

NUS Digital Library What’s in Our Pipeline? § Single point of authentication § Personal desktop § Alert service for new resources/services § Multiple data sources search § Virtual reference service § Online materials bookings § Electronic service forms 27

Alert Service LINC AV materials Materials Bookings Databases Virtual Reference Service Ejournals Ebooks Personal Desktop Authentication Electronic Forms IVLE 28

NUS Digital Library Personal Desktops § Common user interfaces: § General interface § Subject-oriented interface § Subject guide and search engine to assist users to personalize their portals § Organize desktop into folders and sections § Change layout and color of desktop 29

NUS Digital Library User Interfaces Subject Interface 1 Central Library Common Interface Subject Interface 2 Subject Interface 3 Subject Interface 4 Subject Interface 5 Subject Interface 6 Chinese Library C J Koh Law Library Hon Sui Sen Memorial Library Medical Library Science Library Personal Interface Office/ Home 30

NUS Digital Library Alert Service Two levels of alert service (based on user’s profile): New services or resources added to the library New physical items added to the library new data added to electronic resources 31

NUS Digital Library Search Multiple Data Sources § Select any number of databases or websites § Search multiple databases at the same time using one generic search interface § Rank retrieved documents on-the-fly by relevance § Elimination of duplicate documents retrieved from different databases 32

NUS Digital Library Search Multiple Data Sources Generic Search Screen query Web of Science results query Science. Direct results query Pub. Med results query ABI/Inform results Ranked results set 33

NUS Digital Library Virtual Reference Service § Consists of 3 parts: § § § § depository of past reference queries FAQ of library information online interactive reference service Based on the query the system searches the depository & FAQ for possible answers. System solicits feedback from user. Will try again if user is not satisfied. From the feedback received the system will adjust its search algorithm. If user is not satisfied with the answer the system then directs the user to the online interactive reference service. 34

NUS Digital Library Online Interactive Reference Service § Allows librarian and user to communicate and see each other’s screen at the same time. § Service can only be initiated by users. § Librarian can demonstrate on his/her screen to show users what to do. § Librarian can also “get into” users’ screens to interact with them. 35

NUS Digital Library Virtual Reference Service Depository query results Virtual Reference Service query results query feedback Online Interactive Reference query results FAQ 36

NUS Digital Library Online Materials Booking § The service facilitates the booking of materials such as VOD, AV materials, study carrels, function rooms, library equipment, etc. § Rules can be set for the booking schedules, e. g. who can book what, how many bookings per user. § Controls user’s access to study carrels, equipment by their student/staff card. 37

NUS Digital Library What’s in Our Pipeline? § New databases planned § § § Confind: an index to conferences held in Singapore Chinese PERIND Database of archival photographs of NUS § Creates abstracts of video using image sequence segmentation § Digitize more local Chinese newspapers and rare books about Singapore § Add a search engine for LION § Develop a language learning site § Add new database: Siku Quanshu (四库全书) 38

NUS Digital Library Future System 39

NUS Digital Library Intelligent Reference Assistant § Uses past experience to seek answers to users’ requests for information. § Builds a depository of associations between keywords and the profiles of documents based on feedback from users. § Profiles of documents are obtained from the index terms assigned to them or from analysis of words used in the document. § From the feedback the system tries to match the keywords with the most probable index terms assigned to the documents or the profiles of the documents. § Uses relevance feedback from users to cluster documents together. 40

NUS Digital Library Intelligent Reference Assistant Document 1 Keyword 1 Document 2 Document 3 Document 4 Keyword 2 results Keyword 3 feedback Document 5 Document N 1 | Document N 100 41

NUS Digital Library Other Functions § Usage monitoring § § Pricing mechanism § § Monitors usage pattern to prevent massive downloading of data. Price can be set for accessing resources/services, downloading of data. Payment by cashcard, ATM card, GIRO, credit card Price can be real or virtual Non-keyboard input device § § Voice input device for handicapped users Hand written input device for Chinese and Japanese scripts 42

NUS Digital Library Thank you for attending this talk Email: clbngkk@nus. edu. sg 43