National Emergency Communications Plan Update National Association of

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National Emergency Communications Plan Update National Association of Regulatory Utility Commissioners Winter Committee Meeting

National Emergency Communications Plan Update National Association of Regulatory Utility Commissioners Winter Committee Meeting February 16, 2015 Ron Hewitt Director Office of Emergency Communications

Agenda § NECP Overview • Mandate for the NECP • NECP Stakeholders • Original

Agenda § NECP Overview • Mandate for the NECP • NECP Stakeholders • Original NECP Scope § Key Concepts of the 2014 NECP • Emergency Communications Landscape (future of comms and evolving operating environment) • Importance of Partnerships • Implementation Homeland Security Office of Cybersecurity and Communications

The National Emergency Communications Plan (NECP) Statutory Mandate § The 21 st Century Emergency

The National Emergency Communications Plan (NECP) Statutory Mandate § The 21 st Century Emergency Communications Act of 2006 – Amended the Homeland Security Act of 2002 to establish in DHS an Office of Emergency Communications and assigned the responsibility to: § Homeland Security Develop and update the National Emergency Communications Plan § NECP provides a roadmap for public safety personnel and government officials to Improve emergency communications § Initial Plan released July 2008 § Updated Plan released November 2014 Office of Cybersecurity and Communications

The Creation of the NECP • Disparate Systems • Lack of Shared Governance /

The Creation of the NECP • Disparate Systems • Lack of Shared Governance / SOPs • Insufficient Site Hardening • Lack of Knowledge on National Response Framework Sept. 11, 2001 2008 Hurricane Katrina Homeland Security Office of Cybersecurity and Communications

Emergency Communication Stakeholders Critical Infrastructure 5, 700 Hospitals 1, 900, 000 Fire Personnel 900,

Emergency Communication Stakeholders Critical Infrastructure 5, 700 Hospitals 1, 900, 000 Fire Personnel 900, 000 Police Officers 566 Federally Recognized Tribal Nations Homeland Security 6, 800 Banks 7, 000 Power Plants 1, 000 Wireline Carriers 825, 000 EMS Professionals 1, 200 Certified Emergency Managers 19, 400 municipalities, Governors, Mayors, public works, council members Office of Cybersecurity and Communications 5

Interoperability Continuum Homeland Security Office of Cybersecurity and Communications

Interoperability Continuum Homeland Security Office of Cybersecurity and Communications

Original Emergency Communications Incident Response and Coordination Governmental Agencies (Federal, State, Local, Tribal, Territorial)

Original Emergency Communications Incident Response and Coordination Governmental Agencies (Federal, State, Local, Tribal, Territorial) Land Mobile Radio & Commercial Wireless Governmental Agencies (Federal, State, Local, Tribal, Territorial) Interoperable Communications Capabilities § § § Homeland Security Governance Standard Operating Procedures Technology Training & Exercises Usage Office of Cybersecurity and Communications

2008 NECP Accomplishments Objective Governance Coordinated Federal Activities Common Planning & Protocols Standards /

2008 NECP Accomplishments Objective Governance Coordinated Federal Activities Common Planning & Protocols Standards / Emerging Technology Responder Skills Life Cycle Planning Disaster Communications Public Safety Highlight Statewide Strategic Plans based on NECP in all 56 States/Territories Establishment of the Emergency Communications Preparedness Center (ECPC) Development of over 250 Tactical Emergency Communications Plans Enhancement of LMR standards (P 25) and allocation of D Block spectrum to public safety Over $150 M in IECGP grant funds used for planning, training & exercises Standardized guidance on life cycle management & strategic planning Regional coordination; priority services on commercial networks Achievement • All 60 UASIs assessed and achieved response level interoperability • 3, 200+ counties assessed with approximately 90% achieving interoperability Homeland Security Office of Cybersecurity and Communications

The Future of First Responder Communications E 9 -1 -1 Land Mobile Radio PAST

The Future of First Responder Communications E 9 -1 -1 Land Mobile Radio PAST NG 9 -1 -1 • Federal Networks Alerts & Warnings • • FUTURE Wireless Priority Service Text to 9 -1 -1 • • Social Media Homeland Security Limited communication options Reliance on voice Scarcity of information Mobile Data (Commercial/ First. Net) Vo. IP / Vo. LTE • Many communication networks Increase in mobile to mobile/data communications Abundance of information Office of Cybersecurity and Communications

Current Emergency Communications Focus Incident Response and Coordination Governmental Agencies (Federal, State, Local, Tribal,

Current Emergency Communications Focus Incident Response and Coordination Governmental Agencies (Federal, State, Local, Tribal, Territorial) Interoperable Communications Capabilities Notifications, Alerts & Warnings Public, NGOs, Private Sector Homeland Security § § § Governance Reporting, & Requests Standard Operating Procedures for Assistance Technology Training & Exercises Usage Public Information Exchange Public, NGOs, Private Sector Office of Cybersecurity and Communications

2014 NECP – Strategic Goals Goal 1: Governance & Leadership Goal 2: Planning &

2014 NECP – Strategic Goals Goal 1: Governance & Leadership Goal 2: Planning & Procedures Goal 3: Training & Exercises Goal 4: Operational Coordination Goal 5: Research & Development Homeland Security Office of Cybersecurity and Communications

2014 NECP Priorities The NECP’s top priorities for the next three to five years

2014 NECP Priorities The NECP’s top priorities for the next three to five years are: • Identifying and prioritizing areas for improvement in emergency responders’ LMR systems; • Ensuring emergency responders and government officials plan and prepare for the adoption, integration, and use of broadband technologies, including the planning and deployment of the NPSBN; and • Enhancing coordination among stakeholders, processes, and planning activities across the emergency response community. Homeland Security Office of Cybersecurity and Communications 12

The “Power of Partnerships” and the NECP Development/Implementation § 350+ stakeholders, 30+ working sessions

The “Power of Partnerships” and the NECP Development/Implementation § 350+ stakeholders, 30+ working sessions to develop the NECP • § Included all major public safety associations who are part of SAFECOM and industry partners • § All levels of government and the private sector (more than double from the 150+ in 2008) Extended outreach: emergency management agencies, 9 -1 -1/ PSAPs, academia, etc. Federal coordination through One DHS and ECPC • ECPC: Emergency Communications Preparedness Center consisting of 14 federal departments and agencies • One DHS Emergency Communications Committee consists of members from all DHS Components Homeland Security Office of Cybersecurity and Communications

NECP Implementation § Implementation will be conducted in coordination with stakeholders through various OEC

NECP Implementation § Implementation will be conducted in coordination with stakeholders through various OEC and other DHS programs and activities: § Statewide Communications Interoperability Plans (SCIP) – OEC assists every State/Territory with development of their SCIP that is aligned to the NECP § Governance Guidance – State governance bodies, SAFECOM, and ECPC assist in the development of policy, standard operating procedures, training and exercises and promulgating best practices § Grants Guidance – Publish annual Federal Grant Guidance § Technical Assistance – OEC provides technical assistance to Federal, State, and Local entities § Priority Telecommunications Services – Next Generation Network Government Emergency Telecommunications Service (GETS) and Wireless Priority Service (WPS) Homeland Security Office of Cybersecurity and Communications 14

Homeland Security Office of Cybersecurity and Communications

Homeland Security Office of Cybersecurity and Communications