NASA Shared Services Center Providing Agency IT Services

NASA Shared Services Center Providing Agency IT Services Bruce O’Dell Chief Information Officer NASA Shared Services Center August 18, 2010

Agenda § NASA Operational Messaging and Directory (NOMAD) § Outsourcing Desktop Initiative for NASA (ODIN) § Agency Programs Supported » Emerging Technology and Desktop Standards (ETADS) » NASA Consolidated Active Directory (NCAD) § Agency Enhancements » Secure Web. Ex 2 » i. Phone 3 G S

NASA Operational Messaging and Directory (NOMAD) » An agency-wide messaging and collaboration system providing Email, Calendaring, Webmail (Outlook Web Access – OWA), Instant Messaging (Microsoft) and Exchange access for handheld mobile devices » Approximately 50, 000 users across the Agency » Implemented a new and improved DR/COOP strategy 3 • In the event of a hurricane or other disaster, users will have access to their full mailboxes with only a two hour outage window • Procured, installed and configured a state-of-the-art Wide Area Network (WAN) Accelerators to enhance log shipping across the WAN

NASA Operational Messaging and Directory (NOMAD) » Implemented a secure large file transfer solution using the Accellion Secure File Transfer appliance • The device uses a simple webmail interface • NASA users are able to send large files to both internal NASA users as well as external partners • Users are able to send large file up to 10 gb 4

Outsourcing Desktop Initiative for NASA (ODIN) § Management and oversight for ODIN is provided by the ODIN Program Office § Successfully negotiated Delivery Order (DO) extensions § Seat pricing for the DOs is held constant at Year 3 (current) prices during the entire extension period (April 30, 2011) 5 § Total Estimated Savings through ODIN Extension Period is $23. 6 M

Agency Programs Supported § Emerging Technology and Desktop Standards (ETADS) » Also referred to as the Desktop Standards group » Dedicated to the implementation of Agency projects related to standards for end-user computing, desktop security and system configuration § NASA Consolidated Active Directory (NCAD) 6 » A single, centralized Active Directory forest for NASA » Directory structure used to store and manage information and data about networks and domains » The single, Agency-wide Active Directory environment enables all NASA user’s log-in process to be identical » Supports the Federal mandate for NASA Smartcards

Agency Enhancements § Secure Web. Ex » Capability to support collaborative virtual team meetings containing SBU information » Savings of $20 K per month for NASA § Added the i. Phone 3 G S as an ODIN Seat Presentation Title — 7— March 5, 2010

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