Name Department Title Name of Process All slides

Name Department Title Name of Process

All slides originally developed and supported by William Peterson, Lean. BP. com

Mission Vision

Charter Mission – higher mission for alignment Burning platform – the why that creates a sense of urgency Process Description – scope of the process, from which handoff to which handoff Problem Statement – how does the problem show up and its consequences as it relates to burning platform Sponsor – person creating the sense of urgency Process Owner – person accountable for process Team Lead – person with the authority in the event Facilitator – leads the process of process improvement Team – members of the VSM event

SIPOC Suppliers Inputs Policies Outputs Customers

Hi-Level Process Map Ipso lorem Volume = WIP = Lead Time = Rework = Constraint = Ipso lorem

External Internal SWOT Analysis Insert Here Strengths Opportunities Insert Here Weaknesses Threats Insert Here

Gap Analysis Opportunities and Priorities • • Pick the top few constraints rather than so many that you need a inventory system (matrix) to keep track. What is the focus? § Alleviating Constraints? § Quick High Impact to Gain Traction? Write a § Compensate for Resource Reduction? Problem Statement § Quality Improvements? § Time / Rework Savings? § Eliminating Variation while encouraging innovation? § Customer Service?

Progress Check Call or email anytime, but send what you have so far

Seeing the Process (Current State) Pics of VSM (yellow Post-its) • Perform a Value-Add vs. Non-Value-Add Assessment • Hand-offs Orange Post-its (% Complete & Accurate at each hand-off )Determine Cycle Time & Touch Time • Determine Takt Time • # of Steps (VA vs. NVA) • Rolled Throughput Yield (multiply % C&A’s) • Estimate WIP • Create a Spaghetti Diagram • Identify Constraint

Analysis Brainstorming 8 Wastes Cause and Effect Diagram 5 Whys Check Sheets Pareto Analysis Data

Cause and Effect Diagram Lack Of Org. Focus Inventory Transportation Motion Undesirable Effect Waiting Overprocessing Defects Overproduction

Progress Check Call or email anytime, but send what you have so far

Action Plan • Pics or Action Plan Document • Anecdotes of Success / Obstacles • Pics

Seeing the Process (Future State) Pics of VSM (yellow Post-its) • Perform a Value-Add vs. Non-Value-Add Assessment • Hand-offs Orange Post-its (% Complete & Accurate at each hand-off )Determine Cycle Time & Touch Time • Determine Takt Time • # of Steps (VA vs. NVA) • Rolled Throughput Yield (multiply % C&A’s) • Estimate WIP • Create a Spaghetti Diagram • Identify Constraint

Examples of Lean Countermeasures Used • • 5 S Visual Mgt. Standard Work Error Proofing Cells Single Text Negotiations Cutting Batches Kanban

Results How the metrics changed? How this event effected original problem? How will the change be institutionalized? Next steps

Progress Check Call or email anytime, but send what you have so far