Nalin and Adel TELSTRA Telstra corporation limited is

Nalin and Adel

TELSTRA • Telstra corporation limited is Australia's largest telecommunications and media company which builds and operates telecommunications networks and markets its voice, mobile, internet access, pay television and other entertainment products and services • In Australia they provide 16 million mobile services, 7. 5 million fixed voice services and 3 million retail fixed broadband services.

CHARACTERISTICS • Telstra is a for-profit organisation • Telstra currently has 31, 931 employees • Telstra's total revenue as of 2014 is $26. 3 billion • Telstra’s total Assets amount adds up to A$39. 36 billion • Telstra is a Australian based organization so not a multinational organization • Telstra is listed on the stock exchange as 5. 68 per share. • Telstra is listed up as a national Corporation.

Mission To build technology and content solutions that are simple, easy to use and valued by our customers. They strive to serve and know our customers better than anyone else. Vision Telstra’s vision for the future is to provide fast and reliable internet connection and mobile phone service.

Their values “A purpose on its own is not enough. We also need values to express what we stand for and guide the way we do things. Our values are core to our business and we align everything we do with them. Here at Telstra, we have five core values. 1. Show we care 2. Work better together 3. Trust each other to deliver 4. Make the complex simple 5. Find our courage

ISSUES THAT HAVE AFFECTED THE BUSINESS IN THE PAST 12 MONTHS • Telstra has had some bad publicity over the past couple of months, such as complaints from customers for bad service. Telstra has obviously done something to fix this issue, as the complaints have decreased over the past few years