MWUG Spring Conference Whats New in the QAD

MWUG Spring Conference What’s New in the QAD Learning Center? Bernadette Bagley, March 2014

QAD Education Update Objective • By the end of this session you will be able to - Identify all available QAD training & documentation resources - Access and navigate the Learning Center & the Documentation Library to • • Enroll in classes & online courses Download training guides & work instructions Launch self-study training environments Retrieve transcript information 2

QAD Education Update Agenda • Overview • Introductions • Review of educational offerings - Learning Center demonstration - QAD Documentation Library • General Q&A 3

QAD Education Update Overview • QAD Education’s goal is to provide creative, cost conscious training solutions that enable you to: - Increase efficiency through effective knowledge transfer - Maximize the value of your investment in QAD Enterprise Applications 4

QAD Education Update Introductions • • Your name The company you represent One thing you’d like to get out of this session What you like best about being a member of the Midwest User Group 5

QAD Education Update What We Offer • Instructor-led training - Regularly scheduled classes in Mt. Laurel, Santa Barbara, Schiphol & Shanghai, - On-site events • • Online courses Self-services training environments Certification testing Educational consulting 6

QAD Education Update How to Find Us • www. qad. com/education 7

QAD Education Update QAD Learning Center Home Page 8

QAD Education Update Course Selection Tools 9

QAD Education Update Search 10

QAD Education Update Schedule of Classroom Training 11

QAD Education Update Role-based Recommendations 12

QAD Education Update Self-Study Training Environments 13

QAD Education Update QAD Document Library 14

QAD Education Update Personal Training Transcripts Click on course name to launch 15

QAD University Update Certificates of Course Completion Click here to print course certificate 16

QAD Education Update Product Certification • Become a recognized expert - Exams test product knowledge and technical expertise • Multiple certifications offered by product area - Manufacturing, Supply Chain, Customer Management, Finance, etc. • Program Guide and Study Guide available in the Learning Center 17

QAD Education Update Designated Admin Program (optional) Standard Offering Designated Training Admin Individuals enroll themselves in courses Administrator assigns courses to self and others Training activity reports delivered monthly (on request) Administrator runs reports on demand • Eligibility - Available to all customers on maintenance (partners too!) 18

QAD Education Update Program Benefits • • Greater autonomy Immediate access to training data Greater visibility into Learning Center accounts Ability to review recommendations by role, but tailor training selections to their specific circumstances 19

QAD Education Update Simple Enrollment Process • Send contact information to education@qad. com - Current QAD web account required • Brief one-on-one training conducted before access is provided • No additional charge! 20

QAD Education Update Additional Resources • Forums - Current questions and answers • QAD’s Knowledge Base - Tested solutions to common questions 21

QAD Education Update What We Need from You • Frequent Feedback - What’s working? What’s not working? - Your highest priority educational concerns - Special considerations? • Honest assessments of… - Content quality - Ease of use - Training availability 22

QAD Education Update Contact Information • Bernadette Bagley, Director of Learning & Development - bbq@qad. com • Thomas Blumer, Director of Knowledge Mgt. - tfb@qad. com • Send questions, comments & requests for training to - education@qad. com 23

QAD Education Update Summary • Effective knowledge transfer benefits you & QAD • QAD Education offers a variety of training options and multiple informal learning tools • Continuous improvement is an ongoing commitment • Your feedback is essential to prioritization of new development efforts 24

QAD Education Update Don’t Forget! • Explore User Conference - May 5 -8, 2014 in New Orleans 25

Why Come to Explore • May 5 -10, 2014 • New Orleans, LA • 650+ Attendees "The benefit of attending Explore for me is to be able to see not only where the organization is today but where it's going in the future. " Toni Clubb, CFO, Vita. Tech 26

Come to Explore - Focus • Learn - 40+ Sessions - Hands-on Training - APICS Continuing Education Credits • Network - Sharing Best Practices - Personal Interaction / Networking • Discover - Not Just ERP - New Functionality - Leveraging QAD Investment 27

QAD Explore Customer Conference May 5 -8, 2014 | New Orleans, LA explore. qad. com

QAD Education Update www. qad. com © QAD Inc 29