MTN Presentation ICT SMME Workshop MTN Team Introduction

MTN Presentation ICT SMME Workshop

MTN Team Introduction Adrian Dubru EBU Segment and Marketing Abdullah Kajee MTNSA Procurement Senior Manager: SME Senior Manager Lance van Wyk Human Resources Edgar Chetty MTNSA Procurement Manager: Transformation Support Specialist: BBBEE, TCO & SQM

MTN Group overview • Started in 1994 as South Africa’s democracy was born. • 22 operations and nearly 220 million subscribers in Africa, Middle East and Asia • 8 th largest mobile operator in the world by various measures (revenue & subscribers) • Largest stock with a primary listing on the JSE • First African Brand in the Brand. Z Top 100 most valuable global brands list in 2012 Launched Jun 1994 MTN Middle East and North Africa MTN Afghanistan MTN Cyprus MTN Irancell MTN South Sudan MTN Syria MTN Yemen • Market leader in the 15 of the 22 countries • 27, 000 employees Operations 22 Countries MTN West and Central Africa MTN Benin MTN Cameroon MTN Congo Brazzaville MTN Ivory Coast MTN Guinea Conakry MTN Ghana MTN Guinea-Bissau MTN Liberia MTN Nigeria Subscribers 219 m + MTN South and East Africa MTN Zambia MTN Uganda MTN Swaziland MTN South Africa MTN Rwanda Mascom Botswana MTN Namibia MTN Kenya

MTN approach to SMME Products & Services Procurement Enterprise Supplier Development • Provision of Mobile & ICT Products and Services • Enabling business • Value Adds • Value chain • Supplier opportunities • B-BBEE Scorecard • Supplier Development • Support • Incubation

SMME Product Propositions Positioning a full suite of products and services to provide SMEs with a One-Stop-Shop approach Mobile Voice CONNECT MY BUSINESS Mobile Data Mobile Services Fixed Data Devices Content Office Automation BUILD MY BUSINESS Hosting Networks Data Protection MANAGE MY BUSINESS Productivity Communication CRM Micro ERP ENHANCE MY BUSINESS MTN Pro. Pack Subscription Services Small Finance Medium

SMME Value Add Platform Roadmap What Why Education • Large repository of information creating an educational area allowing MTN to be positioned as a thought leader in the SME space. • With an expansive repository of information, the use of SEO can be employed to guide thousands of SMEs to the portal. • First we add value to SMEs provided they register, thereafter lure them to convert to an MTN Business through the online application portal. • Articles • Documents, Whitepapers • Templates • RSS Feeds • Podcasts • Videos • MTN Businesses • Registered users • Anonymous users Networking • Space for SME owners to collaborate online, exchange information, opportunity for small business owners to develop contacts. • Forums also have the capability of directing large amounts of traffic based on the types of conversations that take place forum. • Each SME will be required to register in order to participate in the forum • MTN Businesses • Registered users • Open tools - These tools will be available free of charge to both MTN & non-MTN Business. Intention is to add limited value to all and position MTN as playing a role in SME development. • Closed tools - Biz. Assist – MTN registered businesses will have access to Biz. Assist free of charge. Registered users will be able to access Biz. Assist at a Premium subscription • Fax 2 Email • Legal Contracts • Business registration • BEE Certificates • Biz. Assist • MTN Businesses • Registered users Opportunities • MTN Branded Supplier network which MTN procurement will utilise and will be available to businesses to have access to tendors. • Subscription will be discounted to MTN Businesses • Subscription will be at a premium rate for non-MTN Businesses • MTN will derive revenue from subscription and transaction fees. • MTN Supplier network through SCNET. • Subscription Fees • MTN Procurement • MTN Businesses • Registered users Social Media • Social media is growing to be an effective and widely used tool amongst SMEs to source information and communicate to clients. • This presents MTN Business with an effective and cost efficient channel to communicate and market to SME clients. • Facebook Page • Twitter handle • Linkedin Group • All Tools How Who

Procurement Value Chain and potential SMME opportunities

MTN Supplier Development Roadmap

BEE Codes of good practice

Thank you