MRSO Update Gerry Halligan 14 January 2015 Market

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MRSO Update Gerry Halligan 14 January 2015

MRSO Update Gerry Halligan 14 January 2015

Market Message 010 40 000 2012 2013 2014 35 000 30 000 25 000

Market Message 010 40 000 2012 2013 2014 35 000 30 000 25 000 20 000 15 000 10 000 5 000 0 2012 2013 2014 2 January 20 296 22 930 24 339 February 26 421 24 475 27 531 March 27 875 26 327 28 279 April 24 292 28 580 33 915 May 27 055 29 120 30 387 June 22 551 26 426 28 754 July 24 545 32 371 33 560 August 24 415 29 258 31 262 September 22 406 26 997 33 495 October 24 631 27 646 36 321 November December 26 153 16 405 25 232 19 063 35 743 24 768 esbnetworks. ie

Market Message 105 L 40 000 35 000 2012 2013 2014 30 000 25

Market Message 105 L 40 000 35 000 2012 2013 2014 30 000 25 000 20 000 15 000 10 000 5 000 0 January 2012 16 990 2013 18 434 2014 18 159 3 February 22 820 19 665 22 308 March 25 349 23 585 24 568 April 20 213 23 382 28 254 May 24 860 25 581 30 517 June 21 984 22 922 22 914 July 21 921 26 192 28 014 August 21 084 25 831 26 735 September October November December 21 607 20 980 17 207 22 357 22 640 22 600 18 078 28 590 28 553 33 776 24 219 esbnetworks. ie

COS in-progress 12 th January 2015 – 6, 188 • Reviewed Monthly • Suppliers

COS in-progress 12 th January 2015 – 6, 188 • Reviewed Monthly • Suppliers notified of individual switches outstanding and reason Mar 2014 2 • Switch outstanding for Energisation or Token Meter Removal, will not time-out Apr 2014 2 • Contact Customer or submit cancellation May 2014 2 July 2014 6 • 8 Switches held due to an existing Open Service Order 4 esbnetworks. ie

COS and Co. LE 5 Month Explicit Co. LE Inferred Co. LE Total 010

COS and Co. LE 5 Month Explicit Co. LE Inferred Co. LE Total 010 % Explicit Co. LE Oct-14 6, 434 7, 362 13, 796 36, 321 18% 38% Nov-14 6, 081 6, 742 12, 823 35, 743 17% 36% Dec-14 4, 930 5, 309 10, 239 24, 768 20% 41% % Total Co. LE esbnetworks. ie

Registration Rejections % 4, 0% 2012 3, 5% 2013 2014 3, 0% 2, 5%

Registration Rejections % 4, 0% 2012 3, 5% 2013 2014 3, 0% 2, 5% 2, 0% 1, 5% 1, 0% 0, 5% 0, 0% 2012 2013 2014 6 January 3, 5% 1, 7% 2, 6% February 1, 6% 2, 0% March 2, 5% 2, 2% 2, 1% April 2, 4% 2, 1% May 3, 7% 1, 7% 2, 4% June 3, 0% 1, 8% 2, 3% July 1, 7% 2, 1% 2, 8% August 1, 6% 2, 3% 2, 6% September October November December 2, 5% 2, 1% 2, 2% 1, 9% 2, 7% 3, 0% 2, 5% 2, 8% 2, 9% 2, 5% 2, 9% esbnetworks. ie

Debt Flagging Oct-14 Nov-14 Dec-14 Total MPRNs received 762 718 514 Total inferred Co.

Debt Flagging Oct-14 Nov-14 Dec-14 Total MPRNs received 762 718 514 Total inferred Co. LEs returned to outgoing supplier 345 322 250 Returned for other reason to outgoing supplier (invalid MPRN, switch completed, explicit Co. LE) 60 37 23 Valid Debt Flags issued to gaining supplier 359 241 Total cancelled 130 135 92 1. 3% 1. 1% 1. 0% Valid Debt Flags as % of total COS 7 esbnetworks. ie

Debt Flagging 1200 1000 Total MPRNs received Valid Debt Flags issued Total Cancelled 800

Debt Flagging 1200 1000 Total MPRNs received Valid Debt Flags issued Total Cancelled 800 600 400 200 0 Total MPRNs received Valid Debt Flags issued Total Cancelled 8 янв-14 635 356 69 фев-14 587 328 91 мар-14 713 377 90 апр-14 681 379 114 май-14 857 464 136 июн-14 1027 555 155 июл-14 920 500 176 авг-14 899 416 124 сен-14 908 458 131 окт-14 762 359 130 ноя-14 718 359 135 дек-14 514 241 92 esbnetworks. ie

Disputed Reads 300 265 250 244 237 206 200 185 165 194 186 174

Disputed Reads 300 265 250 244 237 206 200 185 165 194 186 174 182 178 169 164 175 173 155 150 137 121 120 113 151 130 105 101 100 50 0 3 1 в- ян 9 13 вфе 13 рма 3 -1 р ап й ма 3 -1 13 н- ию 13 лию 3 г-1 ав 13 н- се т-1 ок 3 13 я- но 3 де к-1 14 вян 4 -1 в фе 14 р- ма 14 р- ап 14 й- ма 14 нию ию 14 л- 14 н- 4 г-1 ав се ок 4 т-1 14 я- но к-1 4 де esbnetworks. ie

Total Withdrawal of 310 reads for all Suppliers 7, 0% 2 200 Withdrawal of

Total Withdrawal of 310 reads for all Suppliers 7, 0% 2 200 Withdrawal of 310 Reads Withdrawals as % of Completions 2 000 6, 0% 1 800 1 5491 529 1 600 1 400 5, 0% 1 322 1 297 1 200 995 1 000 1 072 949 996 880 1 059 1 279 1 197 1 184 1 121 999 885 824 901 848 868 4, 0% 1 050 923 985 3, 0% 800 646 2, 0% 600 400 1, 0% 200 0, 0% 0 13 в- ян 10 13 14 13 г-13 14 г-14 14 14 т-14 13 т-13 13 к-13 14 к-14 13 14 вввяяннннрйрйррллв в к к е н е е о о е е п п а а ю ю а а о о де д с с я н н а а м м и и ф ф esbnetworks. ie

Objections – Erroneous Transfers 160 40 000 No. of Objections Co. S Completions 120

Objections – Erroneous Transfers 160 40 000 No. of Objections Co. S Completions 120 136 35 000 30 000 113 109 107 No. of Objections 101 100 91 95 94 25 000 91 83 80 74 73 70 68 68 61 59 60 52 34 40 36 38 20 000 64 15 000 47 42 20 10 000 5 000 0 0 13 в- ян 11 No. of Co. S Completions 140 13 14 13 г-13 14 г-14 14 13 т-13 14 т-14 14 к-14 13 к-13 13 14 14 13 вввяяннннрйрйррллв к е н е е о о е е п п а а ю ю а о д де с с я н н а а м м и и ф ф esbnetworks. ie

Objections Oct-14 Nov-14 Dec-14 No. of Objections 91 74 64 Cancellations from Objections 53

Objections Oct-14 Nov-14 Dec-14 No. of Objections 91 74 64 Cancellations from Objections 53 49 28 Objection emails to MRSO 11 5 4 1 1 4 2 Reasons: Uncontactable by phone Written communication COS confirmed 11 1 Other Escalation emails 12 2 9 4 esbnetworks. ie