Module 2 a Objectives Learners will Explore their

Module 2 a Objectives Learners will: • Explore their own cultural biases, assumptions and blind spots about various sub-cultural groups; • Describe the various stages of Cross’ Model and its application to various contexts; and • Discuss implicit and explicit bias.

Culturally Competent Providers

Cultural Competency “To be culturally competent doesn’t mean you are an authority in the values and beliefs of every culture. What it means is that you hold a deep respect for cultural differences and are eager to learn, and willing to accept, that there are many ways of viewing the world. ” - Okokon O. Udo Ph. D Integrative Health and Wellness Northwestern Health Sciences University

What do you see?

Culture �A body of learned beliefs, traditions, principles, and guides for behavior that are commonly shared among members of a particular group. Increasing Multicultural Understanding: A Comprehensive Manual, Don C. Locke, Sage Publications, 1992

Cultural Identity

Dimensions of Diversity

Cultural Identity

Mental Models • Beliefs and assumptions we have about every aspect of ourselves, others and how the world works • Habits of thoughts

Implicit/Explicit Bias Implicit Attitudes or stereotypes that affect our understanding, actions and decisions in an unconscious manner. Explicit Meaning those assumptions, attitudes and beliefs that are held or endorsed on a conscious level.

Attributes of Mental Models • Everyone has bias. • Bias affects how we perceive, relate and act in the world. • Bias is critical to our effectiveness and can impede or enhance our relationships with youth and families. • Biases may be conscious, or unconscious and may cause conflict. • It is easier to see others’ mental models and harder to see our own.

Implicit Bias https: //www. projectimplicit. net/index. html

Implicit Bias

Factors that Influence Implicit Bias • Early childhood experiences • Certain emotional states can exacerbate implicit bias particularly of stigmatized groups even if the source of the emotion has nothing to do with current situation or the social grouping • Ambiguity - when criteria is vague, individuals tend to use accessible information and deliberative processing which leads to stereotyping

Mental Models

If you are human, you are bias. --Howard Ross

Managing Bias Mental Associations • • • Exposure to counter-stereotypic individuals Counter-stereotypic training Intergroup Contact Taking others’ perspective Engaging in deliberative processing

Stereotypes

Terry Cross’ Cultural Competence Continuum Source: Adapted from Cross, T. Bazron, B. , Dennis, K, & Isaacs, M. (1989). Towards a Culturally Competent System of Care (Volume 1). Washington, DC: Georgetown University Child Development Center, CASSP Technical Assistance Center

Cross’ Model Self-Analysis Matrix Cultural Grouping Religion Race Geographic Location Sexual Orientation, Gender Identity & Expression Resident Status Language Age Socioeconomic Status Appearance Bias Which stage are you?

Knowledge Check-In: #1 An individual at this stage says, “My cultural experience is the only one that is real and valid. There is little to no thought of “other. ” A. Cultural Incapacity B. Cultural Blindness C. Cultural Destructiveness D. None of the above

Knowledge Check-In: Answer An individual at this stage says, “My cultural experience is the only one that is real and valid. There is little to no thought of “other. ” A. Cultural Incapacity B. Cultural Blindness C. Cultural Destructiveness D. None of the above

Knowledge Check-In: #2 An individual at this stage says, “I see the world through different eyes and make intentional changes in my own behavior and actions. ” A. Cultural Pre-Competence B. Basic Cultural Competency C. Advanced Competency D. Cultural Incapacity

Knowledge Check-In: Answer An individual at this stage says, “I see the world through different eyes and make intentional changes in my own behavior and actions. ” A. Cultural Pre-Competence B. Basic Cultural Competency C. Advanced Competency D. Cultural Incapacity

Knowledge Check-In: #3 Other cultures are trivialized. One tends to deny differences. Individuals may say I see human, I don’t see color or other characteristics. A. Cultural Destructiveness B. Cultural Blindness C. Advanced Competency D. Cultural Incapacity

Knowledge Check-In: Answer Other cultures are trivialized. One tends to deny differences. Individuals may say I see human, I don’t see color or other characteristics. A. Cultural Destructiveness B. Cultural Blindness C. Advanced Competency D. Cultural Incapacity

Cultural Competency Assessment • What are the sources of your beliefs, values and customs? • Who in your life has influenced you the most? • What type of exposure did you have to other cultures when you were growing up? • How much contact do you have with people from other cultures now? • Are you aware of your biases or prejudices? If so, how are you dealing with them? • How do your values and beliefs influence the care you provide? • Do you give youth and families equitable consideration regardless of their socioeconomic, cultural or ethnic background?

Cultural Competency C Confront bias. – https: //implicit. harvard. edu/implicit U Understand that people are sometimes well-intentioned and unaware of the impact that their words and actions may have. Limit bias and stereotyping. Look for examples that contradict biases and stereotypes. Listen when someone raises a concern. Teach others and practice self-awareness. –What can others learn about my cultural identity and experiences? What may I learn from this exchange or experience? Undo conscious/unconscious conditioning over time which is the source of our biases and assumptions. Respond with graciousness to those that may be unaware of their biases and remember we all have biases. Expose yourself to diverse experiences and multicultural groups. This is a way of managing bias. L T U R E

Selena Webster-Bass, MPH The Voices Institute Cultural and Linguistic Competency Educator selena@voicesinst. org 904. 504. 9772