MODULE 1 INTERAGENCY GENDERBASED VIOLENCE CASE MANAGEMENT TRAINING

MODULE 1 INTERAGENCY GENDER-BASED VIOLENCE CASE MANAGEMENT TRAINING

Module 20 GBV INFORMATION MANAGEMENT AND CASE MANAGEMENT

Understand the survivor-centered approach to information management OBJECTIVES Understand practical application of safe and ethical information management in informed consent, data storage, referrals, information sharing, and analysis

ACTIVITY: GROUP DISCUSSION What types of information do you collect from survivors?

SURVIVOR-CENTERED APPROACH The rights of the survivor to control their incident data must remain a priority even when it seems there is little risk involved. Even if data does not include the survivor’s name, it is the survivor’s decision if information will be shared or not.

CONSENT Definition A person makes a choice to agree freely and voluntarily to do something.

WHY DO WE NEED INFORMED CONSENT? Obtaining informed consent: Demonstrates respect Shows survivor we intend to be collaborative and empowering Shows that we understand the need to be accountable to the survivor

INFORMED CONSENT Definition A two-way process Involves explaining what will happen and answering questions. Three components: 1. Type of information to be shared 2. Voluntariness 3. Comprehension

THREE TYPES OF CONSENT 1. Consent for Services 2. Consent for Needed, Available Referrals 3. Consent for Sharing Numbers, Percentages for Reporting, Advocacy and Program Improvement

CONSENT FOR SERVICES Get informed consent from the survivor to provide case management services: Explain case management process Explain confidentiality and limitations Explain survivor’s rights Ask and answer questions Consent received verbally

CONSENT FOR INFORMATION SHARING Consent for Needed, Available Referrals Sharing identifiable information about their case in order to facilitate access to referral services selected. For example – to be able to share that you need wound treatment services from the health center Introduce the idea of referrals and possibility of sharing relevant information for any other needed services. Make a final determination about sharing for referrals at the end of the session Consent for Sharing Numbers for Reporting, Advocacy and Program Improvement Discuss this at the end of your session Non-identified information for the purpose of aggregating data in to statistics to be used in reports. For example – to be able to count the incident in statistics like the “number of rapes reported last month. ” Or to include it in a calculation of “X percent of incidents assisted last month were children. ”

DATA STORAGE 1 Survivor meets with Social Worker 2 Social Worker completes assessment form while meeting with survivor or after the survivor leaves. Action Plan may also be developed with the survivor at the time. After survivor leaves, Social Worker completes data collection form and data entry staff enter it into the IMS 3 Survivor returns for another visit with Social Worker; followup conducted Social Worker revises action plan as needed. Data entry staff enter it into Primero.

DATA STORAGE Intake or Assesment Forms Consent Forms

Survivor: I’m afraid to tell my story, but they say I need to see the doctor after what happened. I don’t want anyone to know about it. GBV Sub-Cluster: I want to be sure that referrals are working and to carry out effective advocacy. Service Provider: I want to analyze trends in order to target and improve services. UN Agency: I need data to fulfill my protection mandate and carry out effective advocacy. WHY DO WE SHARE DATA? Donor: I need to know how funds are being used and how many people we’re helping.

COMMON INFORMATION SHARING CHALLENGES • Decisions are made regarding survivors’ data without their consent or knowledge • Lack of understanding of the level of data to be shared • Safety and security • One‐way information sharing • No process or procedures in place to information sharing

INFORMATION SHARING PROTOCOL • Improve and facilitate inter-organizational information sharing. • Ensure safety and respect for ethical standards. • Enable implementing partners to have a clearer understanding of the what, why, when, by whom, and how. • Clearly define the roles, rules and responsibilities. • Clarify procedures for information sharing external to the task force

ANALYSIS • Reliable data about GBV plays a key role in creating and shaping our humanitarian response. • Understand the scope of the problem can help shape your prevention and response activities. • Access to summary trends can bolster advocacy appeals when seeking a change in policies or legislation • Being able to create summary charts and tables can help you compile information that can be safely and ethically shared.

TREND ANALYSIS Intimate Partner Violence: survivor age group, relationship to the perpetrator, incident location, time elapsed between incident and report, referral pathway, stage of displacement Early Marriage: survivor age group, relationship to the perpetrator, marital status, type of violence, referral pathway, stage of displacement, time elapsed between incident and report

CLOSING QUESTIONS? CONCERNS? REFLECTIONS?