MODUL 2 TUGAS DAN TANGGUNGJAWAB SETIAUSAHA TUGASTUGAS SETIAUSAHA

MODUL 2 TUGAS DAN TANGGUNGJAWAB SETIAUSAHA

TUGAS-TUGAS SETIAUSAHA 1. PENGURUSAN PEJABAT o Trengkas Taip o Kemahiran Komputer o Pengurusan telefon o Sistem Fail 2. MESYUARAT o Mengatur mesyuarat o Mengambil minit o Tempoh minit disiapkan / di edarkan 3. KORESPONDEN o Surat Menyurat - menerima & membalas & keutamaan o Report Writing

TUGAS-TUGAS SETIAUSAHA 4. TEMUJANJI o Mengatur masa 5. MENGURUS PERJALANAN o Tempahan tiket o Penginapan o Itinerary 6. LAIN-LAIN o Pengurusan Masa (Time Management) o Mengurus tetamu o Lain-lain tugas yang diarah dari masa ke semasa.

TUGAS-TUGAS SETIUAUSAHA SEBELUM, SEMASA, DAN SELEPAS MESYUARAT SEBELUM MESYUARAT o o Mengeluarkan memo mesyuarat 7 hari sebelum mesyuarat di jalankan Menyediakan agenda mesyuarat Mengedarkan minit mesyuarat yang lepas kepada kakitangan Menyediakan tempat dan peralatan bantuan seperti mikrofon, LCD, dan sebagainya.

TUGAS-TUGAS SETIUAUSAHA SEBELUM, SEMASA, DAN SELEPAS MESYUARAT SEMASA MESYUARAT o Mencatit segala maklumat yang di perolehi hasil dari perbincangan

TUGAS-TUGAS SETIUAUSAHA SEBELUM, SEMASA, DAN SELEPAS MESYUARAT o Menaip semula minit mesyuarat dan diedarkan kepada kakitangan

THE ROLE OF THE SECRETARY WHAT DOES A SECRETARY DO? ? ? A Secretary is person who undertakes a number of jobs/task to aid the efficiency of the person/persons she works for. Two secretaries working in the office exact the same job but a typical secretary handles most of the following sooner or later:

• Shorthand typing • Photocopying and duplicating • Filings • Filter phone calls-deal with telephone message • Receive and look after visitors • Drafts or replies and acknowledgments • Keep drawers, Cupboards, files and equipment in good

• Deal with petty cash and prepare claims • Make travel arrangements • Meeting- Arrange, minutes • Maintain stationary supply • Keep bosses informed of views or other - information, not gossip • Records index or addresses and phone numbers • Deal with bosses ’IN and OUT trays • Look after files and committee papers • Examine periodically old paper

• Help boss if visitors stay too long • Help boss on personal matters-stamps, shopping, bills • Keep staff informed of bosses future movements – going on leave, hospital, abroad, etc • Training • Write Reports • Read relevant bussiness journals and newspaper for boss • Entertaining at parties - arrange plans, date, menu, etc. • Circulate relevant literature or memos to chief’s colleagues or assistants • Others duties, if any