Modeling a Consolidated Emergency Communications Center BURR COUNTY
Modeling a Consolidated Emergency Communications Center BURR COUNTY
Burr Regional Emergency Communications Center (BRECC) Informal discussions between interested agencies sparked additional in depth investigations Burr County Public Safety leaders requested independent analyses on consolidation options Analyses provided options and associated impacts of creation of an independent consolidated dispatch center
Mission Statement of Burr Regional Emergency Communications Center (BRECC) “To answer and coordinate response for all calls for service in Burr County. ”
Values Supporting Values: • Balance – Embracing and driving change while remaining rooted in our commitment to improving lives. • Respect - Honoring all with compassion, empathy, courtesy and equality. • Evolving Commitment – To continue to evolve into the future, our chief priority is our commitment to provide excellent services to our community • Collaboration - The collaboration, coordination and networking of responders and Burr County clients will provide a high level of public safety services. Value Statement: Balancing agency and community needs through Respect, Evolving Commitment and Collaboration.
Agencies Served Apple PD Royalton PD Westfield Washington FD Kirklin Township FD Westfield PD Royalton FD Jackson Township FD Burr County Cottage FD Daisy PD Daisy FD Cottage PD Sheridan FD Burr Co SO § Burr Co § Royalton Trout Lake § Save Your Soul Newton Township FD
Current Agency Data 600 000 500 000 400 000 300 000 200 000 100 0 Burr County Royalton Trout Lake Save Your Soul Total Population Served 274 000 128753 79 191 481 944 Burr County 9 -1 -1 Calls 37 482 33914 17 845 89 241 Royalton Trout Lake PD Calls for Service 102 431 106800 83 800 293 031 Save Your Soul FD Calls for Service 8 272 8700 7 350 24 322 Total
Technologies Burr Co Vesta Kenwood EMD - Royalton Trout Lake Vesta Kenwood EMD EFD PPDS Save Your Soul Vesta Motorola EMD -
Current Agency Staffing [VALUE] Burr County Royalton Trout Lake Save Your Soul
Proposed Organizational Chart Governance Board Director Administrative Manager IT Manager Assistant Director Admin Clerk Manager IT Assistant Manager QA Manager IT IT Day Call Taker Supervisor Call Takers Day Dispatch Supervisor Dispatchers Eve Call Taker Supervisor Call Takers Eve Dispatch Supervisor Dispatchers Mid Call Taker Supervisor Call Takers Mid Dispatch Supervisor Dispatchers Training Coordinator
Rationale Consolidation will allow Burr County PSAPs to improve emergency communication services provided to the agencies and communities served by most effectively utilizing existing resources. Predicted Benefits: • Elimination of Duplicate Costs • Improve Interoperability + Effectiveness of Combined Response • Enhance Efficiencies through Shared Technologies • Promote Industry Best Practices
Conclusion It is beyond the scope of this report to conduct a detailed operational analysis that might shed light on possible operating efficiencies produced by a consolidated BRECC. In general, the following operational advantages have been cited by other jurisdictions where dispatch consolidation has occurred: § Improves interoperability and information sharing among distinct public safety agencies that often respond jointly to large-scale incidents or accidents. § Allows communities to pool resources to pay for system upgrades, thus ensuring use of up-to-date dispatch technology. §Reduces maintenance costs associated with multiple systems, equipment and facilities.
Conclusion §Allows for greater flexibility in employee schedules and staffing arrangements, thus improving personnel efficiency. §Pooled resources and larger operation provide opportunity for better training and facilities, which improves job satisfaction and retention of qualified staff. §Eliminates redundant records management systems. Pending Burr County Public Safety Council review and direction, further analysis by Burr County Public Safety Leaders is required to definitively determine how the three dispatch centers would manage the loss of an on-site dispatch operation, and whether any potential loss of functionality for each agency would outweigh the financial and operational benefits that may accrue from consolidating dispatch operations.
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