Model of integrated participation PARTICIPATION AS AN ADD

Model of integrated participation PARTICIPATION AS AN ‘ADD ON’ Seldom heard service users are often excluded from user participation Enabling two way communication between staff and service users and enabling service users to support each other Staff sensitivity to service users’ circumstances and access needs offers reassurance to service users Feeling valued Confidence to get involved and try different activities Ability to contribute and to help other service users Organisational support for the inclusion of seldom heard users Belief that participation is central to responsive policy and practice Capacity to develop a variety of opportunities for users to get involved Strategies for overcoming constraints Confidence to discuss/criticise services and service providers Staff respond to feedback including criticisms Climate that expects, promotes and supports participation Joint problem-solving and improvements to policies & practices INTEGRATED EVERYDAY PARTICIPATION Seldom heard service users are included.

Model of integrated participation PARTICIPATION AS AN ‘ADD ON’ Seldom heard service users are often excluded from user participation Enabling two way communication between staff and service users and enabling service users to support each other INTEGRATED EVERYDAY PARTICIPATION Seldom heard service users are included