Mobility in Provider Healthcare Health Tech Net June

Mobility in Provider Healthcare Health Tech. Net June 17, 2005 Daou Proprietary and Confidential

Mobile Healthcare - defined What does it mean to be “mobile”? Ø Information at the “Point of Decision” Ø Universal (or minimal) devices Ø Harmonious technologies (unknown to the end-user) Goal: Utilize mobile applications and devices as tools to enhance patient care and personal productivity Daou Proprietary and Confidential 2

Mobile Healthcare - defined What does it mean to be “mobile”? Ø It is NOT: – A “tool belt” of multiple devices – Utilizing different procedures (logon, etc. ) depending on where the end-user is located – One app per device – Systems that only work in one area of the campus (or only on the campus itself) – Forcing the end-user to prioritize too many system-based communications By 2010, most people will use up to six different mobility technologies per day. -Gartner Daou Proprietary and Confidential 3

Mobility in Provider Healthcare Where is mobility today? Ø Typical implementations: – “Pull the plug” ---- COW’s, wireless laptops, etc. – “One Device… One App” ---- System Vendor mobilized apps – “Targeted solutions” ---- Incomplete implementation aimed at a particular solution without enterprise perspectives – “Personal solutions to a Business problem” ---- Utilizing non -business grade equipment/technology that doesn’t scale Daou Proprietary and Confidential 4

Mobilizing Healthcare Think about the Enterprise of the future… Ø Create a Vision and associated Plan… – – – Predict costs Eliminate/minimize wasted investment Build the foundation first Implement solutions on the foundation Plan for technology obsolescence Plan for application vendor maturity Focus on the end-user’s business process/challenge not the technology Daou Proprietary and Confidential 5

Classes of Mobility When will technology catch up to the Vision? 1. Connectivity (2004 -2006) • Wireless email, WWAN, etc. 2. Process Support (2000 -2010) • Targeted for sales, services, security, etc. 3. Application Extension to Lightweight Device (20062010) • Thin client and “economized” application 4. Process Innovation (2008 -2012) • Mobility in process and devices – cars (insurance monitoring), appliances, other telemetry Source: The Mobile Scenario: Going Beyond Mobile Workforce Enablement, by Nick Jones/Gartner Daou Proprietary and Confidential 6

Integrated Mobility Model Daou Proprietary and Confidential 7

Mobilizing Healthcare Tactics you can use today Ø Demand flexibility from your application vendors – Augment your selection criteria Ø Ø Ø Don’t accept point solutions There is no such thing as “set it and forget it” mobility Never confuse “wireless” with “mobility” Make the end-user the absolute focus Don’t be afraid to integrate (or develop) Have a solid pilot strategy However – Technology moves fast; pre-fund upgrades Daou Proprietary and Confidential 8