Mobile Application User Manual HOME SCREEN AND LOGIN

Mobile Application User Manual

HOME SCREEN AND LOGIN SCREEN

Where to find your Aita. Health App Select the “Apps” icon on your device. Once you have opened “Apps”, search for the “Aita. Health” icon and select it (swipe your screen to find it).

How to Login Remember to ALWAYS “Synchronise” your application before you open it by pressing the circling arrows. Now enter your password and click on “Login”. *If you are a new user your password will already be displayed here. Note: The application displays the user and version details. Scroll down and click on “Open Application”.

My Profile

Option 6: My Profile In ”My Profile”, “My Report” displays Your Daily Difference is a summary of your day’s work – this includes the number of registrations, triages, assessments and tasks you have completed for that specific day only. Each day Your Daily Difference starts at number (0) and increases according to the number of registrations etc. that you have done during the day.

Main Menu

Main Menu You now enter the Main Menu: In the Main Menu there are several options. Each option lets you do a particular task. Options: 1. “Households” allows you to register a new household and search and list previously registered households. 2. “Registration Activity” allows you to register a new Registration 3. 4. 5. 6. 7. Activity and search and list previously registered Registration Activities. “Individuals” allows you to view individuals that are registered. “Task Management” allows you to view your tasks AND schedule new tasks for yourself. “Messages” allows you to read and send messages to management. “My Profile” allows you to view and edit your name, surname and email address, change your password and view how your work is progressing since you started using the app. “Logout” allows you to leave Aitahealth tm

Update Password First things first – Before you can use the App you have to update your password. 1. Select “Update Password”. 2. Enter the OLD PASSWORD (default password: 1234) and enter your NEW PASSWORD. Note: Your Password must consist of 4 digits. 3. Select “Update Password”.

HOUSEHOLD REGISTRATION

Option 1: New Household Registration You can now register a New Household: 1. 2. 3. 4. Select the “Households” option. Select “New Household”. Select “Household Details”. Select “OK”.

Registration Consent Before registration can take place, you have to explain the purpose of household registration and assessment to the head of the household. You can now get consent from the individual: 1. If the individual gives consent – select “I Agree”. 2. Click on the signature box and let the individual sign with their finger (select “CLEAR” to redo the signature). 3. Select “DONE”. 4. Select “Next”. 5. If the individual does not give consent – select “I don’t Agree”. Note: Selection of “I don’t agree” on Registration Consent means you can not register the household. Ask the individual(s) their reasons for not agreeing, talk to them about WBOT and try to arrange a follow up meeting.

Research Consent Before registration can take place, you have to explain that the information collected may be used for research purposes. It is important to explain that the individual(s) data will be depersonalised (will not identify them). You can now get consent from the individual: 1. If the individual gives consent – select “I Agree”. 2. Click on the signature box and let the individual sign with their finger (select “CLEAR” to redo the signature). 3. Select “DONE”. 4. Select “Next”. 5. If the individual does not give consent – select “I don’t Agree”. Note: You can continue registering the household even if the person does not give research consent. Advise them about the importance of research to improve service. Advise them that they can give permission to use their information for research, if they change their mind later.

Household Registration You can now complete the household registration by adding the household’s location details (all fields are compulsory and required prior to the household assessment and triage). 1. 2. 3. Click on the text box, enter the Street number and then select “Next”. Click on the text box, enter the Street name and then select “Next”. Click on the text box, enter the Area/Extension/Block and then select “Next”.

Household Registration -GPS You can now capture your GPS location. Note: It is important to make sure that your device’s location setting is on to capture the GPS. 1. 2. 3. 4. Click on “Capture GPS”. A pop-up message will display your GPS rating – select “Continue” if you are satisfied. You can now view your GPS accuracy in meters as well as your GPS rating. Click on “Complete” to continue. You will then get a pop-up message that says “Stay and edit” or “Save and finish” - follow the instruction.

REGISTRATION ACTIVITY

Registration Activity ● ● System Administrator role on the web will configure the registration activities that will be available to the mobile users. Click on the topic to register the activity. Click on “New Registration” to begin the registration. Complete the Location form to update the details

Registration Activity- Location Details ● Complete the Location form and individuals to update the details

Registration Activity- Adding individuals ● Click on Individuals to register the Individuals.

Registration Activity- Adding Individuals ● ● After registering the location and Individuals you can now add Consultation notes and create tasks for the individuals. See on Consultation Notes and Task Management on how to create a task and add Consultation Notes

ADDING HOUSEHOLD MEMBERS

Members- Adding a Head of Household You can now register the head of the household and thereafter the individuals of the household: 1. 2. Select “Individuals”. Select “New Individual”. Record the details of the head of the household: 1. Click on the text box, enter the First name of the household head and then select “Next”. 2. Click on the text box, enter the Surname of the household head and then select “Next”.

Members- Adding a Head of Household You can now insert the individual’s date of birth, gender and ID: 1. 2. 3. 4. 5. 6. Select the day by scrolling up/down or click on the day (“ 26” in this case) and type the correct day. Select the month by scrolling up/down or click on the month (“Feb” in this case) and select the correct month from the window that opens. Select the year by scrolling up/down or click on the year (“ 2000” in this case) and type the correct year. Select “OK” and the select “Next”. Select the gender of the individual and then select “Next”. If the individual has an ID, select “Yes” and follow the instructions.

Members- Adding Head of Household 8. 9. 10. 11. In “Household Registration” the next questions are about property ownership, marital status and contact number. • Complete each screen • Use the same actions (click, tap, select, enter) that you have used in previous screens • Then select “OK”.

Members- Adding members of the HH 12. 13. • • • 14. Once the registration of the household head is complete click on “Next”. You will get a pop up message “STAY AND EDIT” or “SAVE AND FINISH”. the registration. Correct and/or save and finish. Click on “Add Member” and follow the same steps to continue registering other household members. . Each member of a household that you register will be listed on “Registered Members”.

EDIT HOUSEHOLD DETAILS

Edit Household details 1 2 3 To edit ( change) the information you have collected go to 1. From the Main Menu, 2. Tap on “Households Details”, 3. Select “Find a Households”, 4. Tap on the household that you want to change HH Details, 5. Tap on “Household Details”. 4

Edit Household details 5 • • You will now be on “Household Details”. Tap on the description you want to change. Update the necessary information. Then tap on “Save”.

TRIAGE ASSESSMENT

Triage Assessment 1 2 3 4 After registering households and household members, in the “Household” menu there are several options. These are “Triage”, “HH Assessment”, “Individual Assessment” “Follow up Visit” and “GPS Update” The “Triage” assessment has 16 steps that you must complete. 1. Click on the “Triage” tab and start your assessment. 2. Click on “Next” 3. The screen “Emergency” appears. You need to ask the question to the Head of the Household or person you are interviewing. Note; The emergency question is asked at the beginning of the interview before the registration of the household. If there is an emergency, the CHW does not proceed with the interview but attends to the emergency.

Triage Assessment 5. 6. When you have completed each section of the assessment the status now changes to “Complete”.

Triage Assessment 7. 8 9 10 As explained in step 1 of ‘Emergency’ example how to navigate to answer the question. 1. Click on the next question and the screen prompts appear and select the possible answer. You need to ask the question to the Head of the Household or person you are interviewing. 2. Follow the same steps to answer the triage questions. Step 6 TB/ Sx is screening for TB Symptoms. You must screen all household members in order to proceed to the next question. As part of the Health education on symptoms please add “ cough for more than 24 hours if the member is HIV positive”

Triage Assessment 11 12 • • To screen members click either yes/no on each of the five symptoms You will not on move to the next step if you have screened all Household members

Tuberculosis (TB) What is TB (Tuberculosis): • • Tuberculosis is caused by bacteria (germs), Mycobacterium Tuberculosis. • TB is the most common opportunistic infection amongst people living with HIV Tuberculosis is curable and preventable. The TB germ can attack any part of the body but it commonly attacks the lungs. How is TB spread • TB is spread from person to person through the air when people who have the disease cough, , sneeze or spit especially in poorly ventilated and overcrowded spaces. People ill with TB can infect other people through close contact. Signs and symptoms of TB Cough for more than 2 weeks: loss of appetite: severe and unintended ( no reason) weight loss; sweating a lot at night; loss of appetite; fever and chills NB: for people living with HIV cough for more that 24 hours How TB is prevented • All babies to be vaccinated against TB at birth • Eating healthy and nutritious meals • Avoid close contact with person diagnosed with TB • People should cover their mouths and noses when they sneeze or cough • People should use disposable cups or tissues for spiting • Windows should be kept wide open to allow fresh air in

Tuberculosis (Cont. ) TB can be completely cured • Early detection is important • Taking treatment for the entire period as prescribed by the doctor How is TB diagnosed • Commonly with a sputum test. The sputum is collected from the person with TB and sent for testing • X ray TB Treatment and Adherence • Once a person is diagnosed with TB, he/she is put on TB medicines for six months. These medicines are taken daily. • Adherence means following the Rx plan developed by the health care workers , taking the correct dose of each medication at the correct time as prescribed • • Medicines should not be shared • TB patients need to go to the clinic after 2 or 3 months of treatment for a sputum check Poor adherence to TB treatment means the person has missed some doses, do not take their treatment regularly or have stopped treatment before they completed the full course. Why do people stop taking treatment • They feel better and think they do not need the treatment any longer, When they experience side effects and when they move away to another area.

Tuberculosis (Cont. ) What happens when people stop taking TB treatment or do not take it as prescribed • • The TB in their body may become resistant to the medicines • MDR TB is treated by other drugs which are more expensive and could have more side effects on the body • If they are not taken as prescribed then the Tb gets more resistant and the person will get Extremely Drug Resistant TB (XDR) • For this type of TB the person might be admitted to hospital When this happens a person has Multi Drug Resistant TB (MDR) A person can also get MDR TB from someone who already has it MDR TB can be very difficult to treat and the usual medicines used to treat TB will not work with this type of TB

Home Based Care Home based care is the responsibility of the home based carers CHWs give health education to the family on how to care for a family member who is bedridden • • • Changing the person 4 hourly to prevent pressure sores Rubbing pressure areas 4 hourly to encourage circulation Change wet bed linen as soon as possible Bed linen to be straightened, so as to avoid creases Refer to home based care’ or give advice on frail care institutions

Triage Assessment 14. 15. 16. 17. Question 7 HBC asks about a household’s need for home based care support 1. Click on the HBC question and screen prompts appear and select the possible answer. 2. Indicate if whether members requires HBC support or not. 3. You will not on move to the next step if you have resolved all Household members When you have to choose from a list be sure to select the correct answer for that question

Pregnancy and ANC (Antenatal Care) What is ANC ? • ANC is the check-up done at the clinic to make sure that the mother is healthy and the baby is growing normally Why ANC • It is important that a woman receive support during and after pregnancy to make sure that she and her baby remain healthy • ANC provides women and their families with appropriate information and advice for a healthy pregnancy • It is important that the mother goes to the clinic as soon as she finds out that she is pregnant, within the first 14 weeks • The mother is screened for any existing conditions that could put the life and well being of the mother or baby in danger. • • The mother receives certain vaccinations and iron tablets Screened for conditions and diseases such as anemia, STIs (particularly syphilis), HIV infection, mental health problems etc. Receives advice on safe childbirth, and postnatal care, including care of the newborn, •

Pregnancy and ANC (Cont. ) • Promotion of early, exclusive breastfeeding. • Promotion of postnatal family planning/birth spacing • Ante Natal visits • A 'basic antenatal care' schedule of four follow-up visits is provided for women without any risk factors. • Following the early booking visit (preferably before 12 weeks) 20, 26 -28, 32 -34, and 38 weeks, and 41 if still pregnant by then. What are the danger signs during Pregnancy For the mother • Leakage of amniotic fluid, vaginal bleeding, fever, swelling of the face, hands and feet, convulsions and paleness For the foetus (baby) • lack of intra uterine movements of the baby NB : It is important to note that home visits during pregnancy do not replace antenatal care at the facility but promote the utilization of it.

Post Natal Care What is Post Natal Care The days and weeks following childbirth – the postnatal period ( 24 hrs – 6 weeks) – • This is a critical phase in the lives of mothers and newborn babies. Most maternal and infant deaths occur during this time, so the CHWs should give information to the family about observations and assessments during this period. • If birth is in a health facility, mothers and newborns should receive postnatal care in the facility for at least 24 hours after birth. • Recommended post natal visits after discharge from a health facility are: • day 3 (48– 72 hours) , days 7 and 14 and six weeks after birth. • The family should be educated on observations to be made on both the mother and the new - born during the post natal period • For the Baby • General well being of the baby For the baby • Baby not feeding well • Convulsions • Fast breathing (breathing rate >60 per minute) • Severe chest in-drawing • No spontaneous movement • Fever, child feeling hot on touch(temperature >37. 5 °C) • Low body temperature (temperature below< 35 c • Jaundice (Yellow eyes, skin, palms of the hands and soles of the feet. ) • color of the skin blue (Cyanosis) or pale • Signs of infection around the baby’s cord, eyes etc

Post Natal Care (Cont. ) Maternal Observations • At each subsequent postnatal contact, enquiries should be made about the general wellbeing of the mother: - • • Check for vaginal or abdominal bleeding, • • Check for Breast pain, engorged breasts, breastfeeding progress vaginal/ abdominal discharge ( pus) and signs of fever passing urine and urinary incontinence, bowel function, Poor healing of any vaginal or abdominal wound, paleness, Headache and fatigue, Check for back and perineal pain and perineal hygiene , uterine tenderness and foul smelling discharge Observe emotional well-being, any changes in mood, emotional state or behavior that is outside of the woman’s normal pattern to postnatal depression.

Non Communicable Chronic conditions What are Non Communicable Chronic Conditions (NCCD) • Chronic conditions are long-term medical conditions that are generally progressive and are not curable but are controlled by use of prescribed medication. • Treatment is a lifelong process with ongoing clinical monitoring , so that the household member can live a healthy life. • Examples include hypertension heart disease, diabetes, stroke, and asthma. Chronic conditions also contribute to the high burden of disease in the country. Risk Factors • Health damaging behaviors which are regarded as major contributors to chronic conditions are tobacco use, overweight, lack of physical activity, stress, poor eating habits (lifestyle), other health conditions e. g. diabetes etc. Prevention and Management • Prevention by promoting healthy living (diet, more physical activity and tobacco cessation), stress management. • To those who have been diagnosed with chronic disease, treatment adherence, complying with clinic return visits for check ups and lifestyle modification should be emphasized. • Education on preventing secondary complications is very important as part of management

HIV Request The request for HIV question called Voluntary Counselling and Testing (VCT) should be preceded by information about the importance of testing “know your status” in order to seek appropriate prevention, care, treatment and support. , Prevention Knowing your status is considered a routine part of preventive care. What is HIV (Human immunodeficiency virus ) is the virus that causes AIDS (acquired immune deficiency syndrome) HIV destroys the body's immune system and leads to AIDS. HIV Counselling and Testing • Even if an individual is practicing safe sex it is still recommended that he/she tests at least twice a year, . • If people access treatment as early as possible, adhere to the treatment and stay healthy , then HIV becomes a manageable, chronic illness. • Families/individuals should be informed that testing is confidential, just a finger prick test and that results are available within a few minutes. • Information about the availability of pre and post counselling should be given On Triage Assessment , HIV questions are asked to get people to know their HIV status. Then they can take control of their risk for infection.

HIV Request (Cont. ) HIV Positive • Follow treatment plan and advise from the clinic • Medication to be taken as prescribed • Continue to practice safe sex HIV Negative • Those that are HIV Negative should take steps to stay negative by continuing to practice safe sex • They should be encouraged to bring their partners for testing • They should be encouraged to repeat the test three months after exposure to exclude the possibility of the window period. Window period should be explained based on the client’s recent exposure to HIV. • If there is no recent exposure then client should be encouraged to test annually as per the HCT policy

HIV Exposed What is to be HIV Exposed Infants of HIV infected mothers are considered to be HIV exposed ( information should be recorded on the maternal health card) Testing for HIV Exposed infants; • PCR testing is done at birth and 10 weeks for exposed babies • Then 6 weeks after stopping breast feeding. • If age more than 18 months-should do normal HIV testing • All HIV exposed infants will be started on cotrimoxazole ( tablets) while waiting for results

Under 5 Not Immunized What is Immunisation • Immunization is the process whereby a person is made immune or resistant to an infectious disease, by the administration of a vaccine. Vaccines stimulate the body's own immune system to protect the person against subsequent infection or disease. • Vaccination protects children from serious illness and complications of vaccine-preventable diseases. • Each child should have a Road to Health booklet with immunisation recorded correctly • Information should be given about the immunisation schedule and the growth and development of the child based on the Road to Health Booklet • Awareness to be created on the child being up to date with immunisation • Strengthen education about missed immunisations and the need for catch up vaccines

Triage Assessment 18. 19. 20. 21. The harmful use of substances is a growing problem in all communities in South Africa. It affects individuals and families. Screening for substance use through WBOT is an important community health service. To answer Substance Use question: 1. Click on the Substance Use question. 2. Click on member that use alcohol or drugs 3. Select alcohol or drugs the member is using from the list. 4. Click Yes/ No If member if member have Health and Social problems. 5. Click on one of the members to select a member you would like to advice about Substance Use.

Outcome • • Last question of Triage assessment is ‘Outcome’ In “Triage” the app works to help you provide a service to a member of the household if they are available even if they are not the one being interviewed In “Triage” there must always be an “Outcome". Management of the Outcome of a triage Any triaged person who has been identified with a health risk or condition is” flagged”- Outcome. It is important that the CHW goes through list of all the members to resolve the identified flags. . Possible resolutions are : available, resolved, unavailable and setting up a date for a follow up visit. Unavailable applies to all persons who are not available at the time. Resolved means that the tasks to be resolved have been addressed and a follow up visit scheduled if necessary. Unresolved applies to all persons in whom the risks, challenges to be resolved have not been completed and /or not follow up scheduled. In resolving the identified conditions the CHW has to indicate how she/he wants to resolve the problem by selecting an action from the “what do you want to do menu options” on the app

Triage Assessment 56. 57. 58. 59. To resolve Outcome question: 1. Click on the Outcome question. 2. Click on each member to resolve. 3. A pop-up message will display to ask if the person is available or not. (Click yes If available and No if not available. NB: All members outcomes needs to be resolved.

Triage Assessment 56. 57. 1. 2. 3. Click on each status to resolve. Click on the actions you took to resolve the status Follow the same steps to resolve for all members. NB: All status needs to be resolved. 58. 59.

TASK MANAGEMENT

Task Management 1 2 • • • 3 4 In Task Management you can see “Missed Tasks ”, “Today”, “Upcoming Tasks” and “Completed Tasks”. You can also use “Schedule Tasks” to schedule follow up appointments for a household. In Screen 2 the CHW has “Missed Tasks ”, no tasks for “Today” nor does this CHW have any upcoming tasks. 1. To see tasks click on the each task status. 2. To complete a task, Tap on that specific task 3. Click on ‘Schedule New Task’ to create a new task

Task Management 5 6 1. 2. 3. 4. 7 The select the reasons for the visit. A calendar appears. Select the date in the future when you will come back to the household For “Duration of Appointment” choose the time in minutes ( eg: 1 hour = 60 minutes). Tap on “Tap create Task” when you have entered all the information. NB: CHWs should not overbook, as this leads to missed visits. The follow up visits should be determined by protocols, the condition of the family member and need for support.

HOUSEHOLD ASSESSMENT

Household Assessment 1. 2. • • • 3. There are 19 steps in the HH Assessment. You have to complete them all before you can go to the next module. The value of this set of questions is to characterize and measure population dynamics in communities to provide insight and understanding about the relation between basics demographics and particular health conditions. The questions about births, deaths, moving in and out will require back capturing of data in the past 12 months Tap on “Assessment- Deaths” to begin.

4 Household Assessment – Demographic Data 5 6 7 . In “HH Assessment ” the first questions are about deaths, and people who have moved in and out of the household • The screen pop up asks if there have been any deaths in the household during the past 12 months. • If you enter the response “Yes” the questions you will need to ask will come up (Screen 5). • Remember tap “add” to include a second or third death. Tap “Continue” when you have finished. • You go through the same steps for “Move In” and “Move Out”

Household Assessment 9. 10. 11. 12. You can click next on top to answer the next question. To answer ‘Moved In’ question: 1. Click on Next (Moved In) 2. Click on members who have moved 3. It will take you to the next screen and click if whether moved in in the last 12 months or more or less than 12 months 1. 2. 3. NB: Follow these steps to answer all the Household Assessment questions.

Household Assessment Dwelling type • The assessment of the type of dwelling informs understanding of vulnerability and ill health, and offers the CHW an opportunity to provide health education especially around cross ventilation. • Windows intact, cracked, broken or no windows. Walls intact, cracks, holes. Roof : intact leaking; Yard: totally cared for, partially cared , not cared for at all • These are observation questions. CHW should use her/his discretion on well maintained/poorly maintained. Energy: ● The question on energy sources provides crucial information on environmental and public health safety. WBOTs can promote the use of energy according to the risks associated with different sources and relevant energy illnesses and death Water: ● Access to safe and clean water is a national objective. However communities still do not have access to clean and safe water. The WBOTs should provide information on diseases spread by water from open sources and how communities can make drinking and cooking water safe. ● Keep in mind that water sources and waste disposal are important for health. Making these right can prevent disease and save lives.

Household Assessment Garbage: • This question is aimed at educating communities about human waste disposal and the risk to individual health and environmental safety especially waterborne diseases ( dysentery, diarrhea, typhoid). . It is the responsibility of government to improve sanitation. • Handwashing education has to be emphasized. Environmental: • It is a responsibility of the municipality to prevent vector, air and waterborne diseases. • This question talks to environmental health and safety. WBOTs have to create awareness about unsafe refuse handling and the holistic health risks ( pests, smells , poor hygiene ) associated with it. • Air Pollution HH exposure to smoke, exhaust fumes, dust, stench ets. • Land Pollution : Rubble, garbage, waste, chemical spillage, etc Safety • Safety assessment is a check to see that things that could be dangerous to children are stored safely or out of reach. • Precautions to prevent domestic accidents are part of health promotion and prevention. • Think about cleaning poisons and chemicals that can be swallowed; hot plates, pots or kettles that can burn; plug holes that can electrocute; candles or paraffin that can be tipped over; places or things where children can lock themselves; buckets or pools of water where children can drown; knives or sharp objects that can cut.

Household Assessment Household and Income: • Household safety also applies to electric appliances, refriregerators, pools, walls, floors, doors windows etc. ● “Assessment Goods” and “Assessment Income” are there to help understand what resources people have to live on. Enterprises • Enterprises assessments helps you to understand what livelihood activities go on at home. • This is important because it tells you about family well-being. It also tells you about possible health risks that you may have to look out for. Produce • Produce assessments are there to help you understand household food security. • It is also important for WBOTs to encourage households to grow fresh vegetables in order to eat a balanced diet and improve household food security. Dogs and Cats • Dogs and Cats assessments are there to help make sure that the animals and people are kept healthy. • Dogs and cats have to be vaccinated against diseases every three years. Asking this question aims to educate households about the importance of inoculation and sterilization. These services are provided by state veterinarians.

CONSULTATION NOTES

Consultation notes requirement • Users are expected to reflect on site visits. • We developed a generic “Consultation notes” capability that will enable the mobile user to record a consultation note during a household visit. • The user will follow the same flow they always do for a Household Registration – register the household details and then register the household members. • After the user registered the household and the household members they will be able to create notes for the household members. • There is no need for the user to complete the Triage or Household Assessment forms first – the user can log a consultation note at any time and they can create as many “consultation notes” as they like. • Each note will have a topic and a description to that topic. The note topic and description is configurable on the Aita. Health web portal and then made available to all the mobile users. • A Consultation note topic is related to a Household or a Household Member. • A note can also be created that will be related to the location of the Household.

Consultation Notes 1 2 . • • • 3 4 From the main menu view the user will navigate to the “Household” view. Here the user can either select a new household or Find Household. Here the user can either select “New Household” or “Find Households” and then select an existing household. The user needs to complete “Registration” and “Members” before the consultation notes can be viewed. Select a house Household or search the household on top by typing either a name or surname of the head of the household From the household view the user will navigate to the “Consultation notes” view. On this view will be a list of all the Household members.

Consultation Notes 5 5 6 7 Selecting a Member in the previous view navigates to the “Consultation Notes – Topics” view. All topics related to the household member will be listed. These topics were configured by a web portal administrator. When the user selects a topic a pop-up message will display the “description” for the topic. The user can then decide if they want to create the note. The note is a free text entry with no character limit. All visit notes will be saved on the device and made available in a web report for management.

Consultation Notes 4 5 When the user selected “Next” in the previous view a confirmation pop-up appears. Selecting “OK” navigates back the Household view. Selecting “Consultation notes” again navigates to the following view The user can now see the new Consultation note that was just added/created in the list of consultation notes. Selecting this message navigates to the following view. In the “Consultation Notes – View Note” view the user can see the note/text that they added. From here they can also directly create a new note for that individual with the same topic description If the user selects “Household” a list with all topics related to the household will be shown. These topics were configured by a web portal administrator. When the user selects a “Household topic example” a pop-up message will display the “description” for the topic. The user can then decide if they want to create the note.

HOUSEHOLD LOCATION

Household Location 1 2 3 4 If you could not capture the GPS of the household when you were registering it, you can do so later on. • Select “Household Location”. • Read the on-screen instructions and tap on “Update GPS”. • Tap on “Capture GPS” when the GPS details have been established.

Household Location 5 • • The GPS coordinates of the household have been captured. Now tap on “OK”. Tap on “Save” The status below the menu “GPS Update” will read “GPS is captured”.

DELETE A HOUSEHOLD

How to read your messages 1 2 3 There will be times when you need to delete a household (e. g. they have moved out). • Select the specific household you want to delete from the system. • Select “Delete Household” from the menu. • Follow the on screen prompts and complete the deletion. • Make sure that you select the correct reason for deleting that household.

MESSAGES

Troubleshooting Aitahealthtm 1 2 • • Tap on “Messages” to read a message Then follow the screen prompts. 3 4

TROUBLE SHOOTING

Troubleshooting Aitahealthtm 1 2 3 4 What must you do when you synchronise and the circle does not turn green? • When this happens there is an error in your application. • It could mean that you do not have network connection. Or it could meant that your GPS setting isn’t activated. • Click on the three dots next to the synchronise icon (the top right hand corner of your gadget). • You will be navigated to Screen 2. • Tap on “Diagnostics” – it will say what is wrong. • Slide your notification bar down to view your settings.

Household Assessment 61 62 • • • 63 64 “Assessment Complete” is the pop-up that tells you that you have now successfully completed all 19 steps of the Household Assessment. When you click “OK” all of the information you have collected is now saved and stored You have now completed Household Registration, Triage, and HH Assessment.

Troubleshooting your application 5 6 • • • 7 Always make sure the “GPS” and “Mobile Data” settings are green. Once you have activated these settings, synchronise your gadget again. The synchronise icon will turn green.